Written on: 19/11/2013
Overall this car rental experience from Fox Rent-A-Car was great. At check-in I got a little bit of a hard sell to upgrade because of the terrain we would be driving in but said no and the agent moved on with no further pressure. Down in the pick-up garage there was only one attendant and they were doing both the check-in and check-out process. Made for kind of a slow transition for both parties but they worked hard to make everyone happy. We ended up with a Toyota Corolla and it was a great car. It was washed on the outside and clean inside when we picked it up. We had no issues with it during our weeks rental and the 900 plus miles we put on it. When we checked back in there were some charges that were pending from a $200 deposit we were charged. I would have liked to know about this beforehand and at this time I am still waiting for clarification on these. I would rent from Fox again.
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