Great car good service, need a returns member of staff

3 Castle Row, Chiswick, W4 4JQ
★★★★☆
3.8 / 5
78.2% of users recommend this
  • Customer Service

  • Value For Money

Coffer's review of Atlas Choice www.atlaschoice.com

★★★★☆

“Great car good service, need a returns member of staff”

Written on: 04/08/2013 by Coffer (1 review written)

Visit www2.atlaschoice.com

Picked the car up from the airport with minimum fuss. Only issue was the car wasn't full when we received it, as it had been driven down from another location. This meant we had to return it 7/8 full which was a little tricky. Car nicely presented clean and running well. Map and usual details about breakdown and accident in glove compartment. Car ran well and was very economic no problems at all. We returned the car the the same airport, Belfast City, the only issue here was there was no one in the returns department. I don't like returning cars and not getting signature, I took a number of photographs and reluctantly signed the returns sheet in the airport. It was explained that returns were outsourced and this was common practice. I forgone don't approve as the car hire company still had my £800 credit card deposit. Not good practice!

  • July 2013

    Date of hire (month/year)

  • NI, Belfssg

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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