Not great

3.8 / 5
77% of users recommend this
  • Customer Service

  • Value For Money

Cicci's review of Atlas Choice


“Not great”

Written on: 01/07/2013 by Cicci (1 review written)

I hired a car at ibiza airport and the atlas choice was the cheapest prise i got but their partner "bravo rent a car " was a real nightmare i was supposed to pick up the car at 3:30 am having to pay €50 euros extra for out of hours fee but nobody was at the office , so i called the number but it went to answer machine so i had to get a taxy to the hotel . The next day i had to call atlas choice and tried sorting it out with them ,they told me that they would contact bravo company and give me a call back to give me an update,but never called back, only two hours later i got a call from bravo car company it was somebody talking only spanish i didnt know what he was talking about and they put the phone down .. I went out to the beach and when i returned the worker at the hotel told me there was a this bravo company looking for me.. The next day i phoned them bravo company getting a lot of abuse on the phone the dpanish guy was extremely rude . Eventually a got the car two days later and they charged me €80 euro for petrol .. Night mare .. Now i hope they will refund me atleast the taxi and the phone calls i made .. Never again

  • June 2013

    Date of hire (month/year)

  • Ibiza Airport

    Country & City of hire

  • Value For Money

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