Excellent customer service

Argus Car Hire - www.arguscarhire.com
★★★★☆
4.1
87.0% of users recommend this
  • Customer Service

  • Value For Money

Fitzpatrick274's review of Argus Car Hire - www.arguscarhire.com

“Excellent customer service”

★★★★★

written by Fitzpatrick274 on 11/08/2017

As it was my first time to hire a car I didn't realise that you need a credit card to book the car with. My boyfriend was named as the driver and doesn't have a credit card, After receiving an email from Argus Car Hire stating this I rang them straight away, I explained that I have a limit on my credit card to €1,000 and the car hire company were looking for €1.340. She dealt with this query with ease, no panic. She changed me as named driver and said to add my boyfriend on as a second driver once we arrived at our destination. She also changed the company to Sicily By Car and they only looked for €900 from the credit card. Everything worked out in the end, the car was great 'Opel Mokka' clean, powerful and a diesel which saved us alot of money. Delighted with the outcome.

  • 2 August 2017

    Date of hire (month/year)

  • Italy Milan

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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