written by alisonaa on 25/02/2017
When I went to collect my car I was initially upgraded to the next category of car as there were none available of the category I had pre-booked. Unfortunately as it was an estate car and I was one person travelling alone it was unnecessary for me to have a car of that size. I called Avis the next day and they advised me that they had received a car of the category I had originally booked and I made a short trip back to Gatwick to make a swap. The car I was given was a brand new Golf and perfect for my 12 day trip.
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