Would not accept my voucher code

Alamo Car Hire www.alamo.co.uk
★★★★☆
3.7
74.0% of users recommend this
  • Customer Service

  • Value For Money

E5SYP's review of Alamo Car Hire www.alamo.co.uk

“Would not accept my voucher code”

★★☆☆☆

written by E5SYP on 05/04/2015

I had a 10% off voucher code to use for my reservation of VCode1. Every time I tried to use this code it would be accepted and the price reflected this so it must be a valid code but after I entered payment details and pressed to complete the booking an error message of booking failed came up. This has happend for the last two days. The code is only valid up until today so i have not been able to take advantage of this. I have still booked with Alamo as we wanted to collect the car from the Hyatt Regency Orlando hotel but it is very disappointing that I could not use the discount code

  • 04/2015

    Date of hire (month/year)

  • Orlando

    Country & City of hire

  • Customer Service

  • Value For Money

Alamocares's Response to E5SYP's Review

Written on: 07/04/2015

Thank you for bringing this to our attention. Please send us a detailed email with complete details such as: contact information, reservation/rental agreement number and any other details. As customer service is of the utmost importance, we would like to look further into this situation for you. Thanks for posting and we look forward to hearing from you soon. Refefrence #150407-002068. -Tatiana

Reply to this comment
Was this review helpful? 0 0