AirportRentals Reviews - www.airportrentals.com

★★★★★
4.6 / 5
321
96% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Very efficient service. i received the car I requested. ”

Written on: 20/03/2017

Excellent service. No waiting. I was happy to receive a Polo which I had requested. Happy to use Hertz again. … Read Full Review

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★★★★☆

“A good service”

Written on: 10/03/2017 by O'Grady478 (1 review written)

I was very happy with the service. I did check the car before i drove away from the airport. While i was checking i saw a small dent and went to the drop-off office and reported it. Then someone went with me to checked it out. She saw other damages too and wrote it down… Read Full Review

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★★★★★

“Great value”

Written on: 03/02/2017 by hans2194 (1 review written)

Easy pick-up, great and very clean car, friendly personnel… Read Full Review

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★★★★★

“on the car and the reception”

Written on: 31/01/2017 by 1943 (1 review written)

my flight came through after midnight. i found the staff still waiting. they patiently served me and brought the car to the doorstep. this was just fantastic.i will book your services at any time and will recommend Thifty to all my family and colleagues… Read Full Review

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★★★★☆

“not a fair play with the insurance”

Written on: 19/01/2017 by Niat181 (1 review written)

i bought a full insurance on your website, but when i arrived to Munich, europcar told me this is Keddy's responsibility in case of any issues with the car... in the fact i paid 75EUR to Keddy and didnt have a proper full coverage since in case of issues europcar takes money and didnt consider you have a full coverage. and then keddy have to recharge. so i am sure this is very heavy and difficult process. Next time i will never pay for full insurance on your websitre since you are just… Read Full Review

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★★★★★

“Efficiency , value for money and a good car ”

Written on: 11/01/2017

The staff was friendly and efficient. The process was made easy by the online booking which is awesome . Hassle free , not much of paper work. When returning the car , we were met outside by a staff member who immediately took the car keys and told us not to worry she will take care of the car . We proceeded to the terminals to take our flight to Jozi. Thank you… Read Full Review

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★★★★★

“HAPPY WAS UPGRADED FROM COMPACT TO SUV NO EXTRA COST”

Written on: 12/12/2016 by Emmanuel272 (1 review written)

PICKED ME UP AT OTTAWA AIRPORT DROVE ME TO DEPO IN INDUSTRIAL PARK N UPGRADED MY COMPACT TO A 4X4 SUV FOR NO EXTRA COST THE STAFF WERE SO POLITE AAND ACCOMMODATING I FELT LIKE THEY WERE FAMILY UPON RETURNING MY RENTAL TO THE INDUSTRIAL PARK THEY DROVE ME TO OTTAWA AIRPORT,BEST RENTAL I EVER EXPERIENCED,THANK YOU… Read Full Review

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★☆☆☆☆

“Airport Rentals.com - Bad service, lost money”

Written on: 09/12/2016 by Reidaj108 (1 review written)

In august 2016 I booked car for 14 days from Bologna airport to trip in Italy with family. After arriving, agent of AR - "Greenmotion" asked for russian driving license even I am Ukrainian citizen and have been taked car to rent for last 7 years from Eurocar, Avis, Sixt, etc with my current enlish-writed driving license. After 2-hours discussion with call-center of AR and agent “Greenmotion” we went to airport and took car for 14 days from Noleggiare as they have free car of our class. Guy… Read Full Review

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★★★★★

“Durban car hire”

Written on: 09/12/2016 by McNally19 (1 review written)

easy car pick up, fast service, happy customer… Read Full Review

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★★★★☆

“customer service garage guy is very helpful.”

Written on: 05/12/2016 by ZaidMacDonald402 (1 review written)

customer service at counter did not give me exact car that I have booked and confirmed by them but garage guy was really helpful. When I went to garage I saw exact car that I have booked, requested to garage guy and he gave me. Excellent job. Car was not clean… Read Full Review

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★☆☆☆☆

“Worst customer service I have ever seen”

Written on: 08/11/2016 by franciscobarone (1 review written)

I rented a car through this company and to my surprise when I came to the counter to pick up my car it was denied to me because they requested an "international drivers license" so I called AirportRentals and they got me a car with another rental car company. However this new rental was $450 (original was about $300 for the whole period) so $150 more expensive. Over the phone they said they would refund the difference. However, when I came back home and filled the complaint (which they took… Read Full Review

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★★★★★

“Excellent experience”

Written on: 08/11/2016 by Morris101 (1 review written)

First time to rental car in NZ, excellent! Love the CRV!… Read Full Review

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★★★★☆

“Be warry of online Insurance and damage purchases.”

Written on: 05/11/2016 by Vanceqe375 (1 review written)

Overall I was happy with online booking, Almo staff at pickup and drop off. When I picked up the vehicle I was informed that the online car damage package I purchased for minor body damage, windshield breakage etc. was not a pay up front package. If repairable damage was required I would be responsible for payment and would have to get my reimbursement from the insurance company. Next time I will be sure and purchase directly through the rental company. Bottom line, Read the fine print before… Read Full Review

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★★★★★

“Leadville Aspen Durango”

Written on: 02/11/2016 by Rnofences (2 reviews written)

Awesome customer service at time of pickup. Car was clean and roomy. No troubles. Even when returning the car late the customer service was great… Read Full Review

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★★★★★

“Leadville Aspen Durango”

Written on: 02/11/2016 by Rnofences (2 reviews written)

Awesome customer service at time of pickup. Car was clean and roomy. No troubles. Even when returning the car late the customer service was great… Read Full Review

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★★★★★

“car”

Written on: 25/10/2016

great service,professional,prompt,fare price,i will comeback next month and work with you again… Read Full Review

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★★★★★

“Excellent car rental experience.”

Written on: 06/10/2016 by 29Gillespie (1 review written)

We arrived into Eagle Airport in VaiL, CO on a Friday afternoon. Our car was ready for us and it took no time to do the paperwork. The car was exactly what I had asked for and was in excellent condition. The personnel at the Hertz rental desk were courteous, professional and efficient. Typically, when I have rented cars in the past even though I had set up the rental in advance it took upwards of 3o min and it was not unusual to not get the car I had requested. So this was a very pleasant… Read Full Review

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★★★★☆

“Exactly what I expected”

Written on: 01/10/2016 by Lucym242 (1 review written)

I don't travel much, and my expectations are just normal. When I have rented a car, I have often used Enterprise as I have found that the service is just what is appropriate, friendly and business-like. The car was fine, clean and it ran well… Read Full Review

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★★★★★

“Very satisfied. Great service”

Written on: 27/09/2016 by Destineej408 (1 review written)

Someone hadn't returned the car we originally rented, but the person at the car rental gave us an upgrade. Great service!… Read Full Review

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★★★★★

“Easy and great value”

Written on: 07/09/2016 by IsabelWelch (1 review written)

Very quick and easy to book. Great prices with a good variety of cars and companies.We chose East Coast Car Rentals and their service was very quick and professional. Will recommend Airport Rentals to friends and family… Read Full Review

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