AirportRentals Reviews - www.airportrentals.com

★★★★★
4.6 / 5
312
96% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“customer service garage guy is very helpful.”

Written on: 05/12/2016 by ZaidMacDonald402 (1 review written)

customer service at counter did not give me exact car that I have booked and confirmed by them but garage guy was really helpful. When I went to garage I saw exact car that I have booked, requested to garage guy and he gave me. Excellent job. Car was not clean… Read Full Review

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★☆☆☆☆

“Worst customer service I have ever seen”

Written on: 08/11/2016 by franciscobarone (1 review written)

I rented a car through this company and to my surprise when I came to the counter to pick up my car it was denied to me because they requested an "international drivers license" so I called AirportRentals and they got me a car with another rental car company. However this new rental was $450 (original was about $300 for the whole period) so $150 more expensive. Over the phone they said they would refund the difference. However, when I came back home and filled the complaint (which they took… Read Full Review

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★★★★★

“Excellent experience”

Written on: 08/11/2016 by Morris101 (1 review written)

First time to rental car in NZ, excellent! Love the CRV!… Read Full Review

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★★★★☆

“Be warry of online Insurance and damage purchases.”

Written on: 05/11/2016 by Vanceqe375 (1 review written)

Overall I was happy with online booking, Almo staff at pickup and drop off. When I picked up the vehicle I was informed that the online car damage package I purchased for minor body damage, windshield breakage etc. was not a pay up front package. If repairable damage was required I would be responsible for payment and would have to get my reimbursement from the insurance company. Next time I will be sure and purchase directly through the rental company. Bottom line, Read the fine print before… Read Full Review

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★★★★★

“Leadville Aspen Durango”

Written on: 02/11/2016 by Rnofences (2 reviews written)

Awesome customer service at time of pickup. Car was clean and roomy. No troubles. Even when returning the car late the customer service was great… Read Full Review

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★★★★★

“Leadville Aspen Durango”

Written on: 02/11/2016 by Rnofences (2 reviews written)

Awesome customer service at time of pickup. Car was clean and roomy. No troubles. Even when returning the car late the customer service was great… Read Full Review

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★★★★★

“car”

Written on: 25/10/2016

great service,professional,prompt,fare price,i will comeback next month and work with you again… Read Full Review

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★★★★★

“Excellent car rental experience.”

Written on: 06/10/2016 by 29Gillespie (1 review written)

We arrived into Eagle Airport in VaiL, CO on a Friday afternoon. Our car was ready for us and it took no time to do the paperwork. The car was exactly what I had asked for and was in excellent condition. The personnel at the Hertz rental desk were courteous, professional and efficient. Typically, when I have rented cars in the past even though I had set up the rental in advance it took upwards of 3o min and it was not unusual to not get the car I had requested. So this was a very pleasant… Read Full Review

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★★★★☆

“Exactly what I expected”

Written on: 01/10/2016 by Lucym242 (1 review written)

I don't travel much, and my expectations are just normal. When I have rented a car, I have often used Enterprise as I have found that the service is just what is appropriate, friendly and business-like. The car was fine, clean and it ran well… Read Full Review

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★★★★★

“Very satisfied. Great service”

Written on: 27/09/2016 by Destineej408 (1 review written)

Someone hadn't returned the car we originally rented, but the person at the car rental gave us an upgrade. Great service!… Read Full Review

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★★★★★

“Easy and great value”

Written on: 07/09/2016 by IsabelWelch (1 review written)

Very quick and easy to book. Great prices with a good variety of cars and companies.We chose East Coast Car Rentals and their service was very quick and professional. Will recommend Airport Rentals to friends and family… Read Full Review

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★★★★★

“We were extremely happy with the experience of renting...”

Written on: 16/08/2016 by Larsenxo397 (1 review written)

We were extremely happy with the experience of renting the car and the car was perfect for us. Driving the car was easy and the entire group was happy with the comfort… Read Full Review

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★★★★☆

“Friendly Staff”

Written on: 10/08/2016 by Kua2na (1 review written)

Whilst the car booked was not available due to a late return the replacement upgrade was greatly appreciated. On returning the vehicle the receiving staff and the transfer staff were fantastic In all it was a good experience with no real negatives… Read Full Review

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★★★★★

“Excellent, user-friendly website”

Written on: 05/08/2016

Airport-rentals provided a very competitive quote via a user-friendly website. I had no problems with the hire arrangement, which was organised via Budget Car Hire. A small Hyundai i20 was promised, but I was actually given an upgrade in the form of a larger Hyundai Accent. The Accent had done 40,000kms, so I guess it was a form of trade-off. The Accent was pretty good on fuel, so I don't think I incurred too much by way of additional fuel costs. The Accent was clean and in good condition… Read Full Review

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★★★★★

“Friendly Staff - Great little car”

Written on: 28/07/2016 by Jaslynq229 (1 review written)

I was very happy with the service I received at both the San Diego and Fresno Airports. The staff was very friendly, and it was incredibly easy to rent a clean, comfortable car in one place, and return it to another. I would definitely rent again from Dollar… Read Full Review

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★★★★★

“Service ”

Written on: 27/06/2016 by Telephonecalls (1 review written)

The lady at the rentals was very helpful not only with rental but direction and personal conversation when she heard we were from Fort McMurray even on return she was very pleasant to deal with thanks again the Ford Edge love the vehicle… Read Full Review

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★★★★★

“Scheduling, Pick Up and Drop off the staff was wonderful ”

Written on: 24/06/2016 by KaitlinMcHugh (1 review written)

A very pleasant experience working with the staff on the phone and in person. I will use this company the next time I travel… Read Full Review

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★★★★☆

“Good experience”

Written on: 24/06/2016 by Houstonx234 (1 review written)

We reserved the vehicle from Airport rental online. I didn't realize that it was a third party rental until I had finished the process. I was worried at first but I decided to give it a try because they had the best rate. I'm glad I did because when we got to our destination, (Seattle Airport), everything went smoothly. We were happy with our vehicle, a Hyundai Santa Fe, which was an all wheel drive. The return process was very good and everyone was very nice and helpful. The rental company… Read Full Review

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★★★☆☆

“Value for money”

Written on: 22/06/2016 by DemarcusTorres1955 (1 review written)

The car hire was value for money but was disappointed that we did not get the Toyota corolla but got the similar car - Mitsubishi Lancier. Not quite as comfortable. So don't expect the car that is advertised and you wont be disappointed. It was good price… Read Full Review

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★★★★☆

“Excellent customer service at airport counter, felt...”

Written on: 19/06/2016 by MadysonHerndon1994 (1 review written)

Service at counter was excellent Friendly staffs Car was good for the whole trip Picking up and returning the car was convenient Value for money… Read Full Review

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