AirportRentals Reviews - www.airportrentals.com

★★★★★
4.6 / 5
169
95% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Communication errors”

Written on: 22/07/2015 by splasho (1 review written)

Before leaving home we printed out the details, but it turns out they were a few years out of date so we were waiting to be picked up in the wrong place. The car was great with no issues. We had arranged to leave our car at Ibis (where we were staying before flying out) but got awoken from a snooze with a phone call asking us why our car wasn't back at the depot:(… Read Full Review

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★★★★★

“Excellent service, helpful staff ”

Written on: 18/07/2015

Staff were very helpful, website easy to navigate. Will use again… Read Full Review

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★★★★★

“Excellent service all round ”

Written on: 16/07/2015 by Hailee297 (1 review written)

Excellent service, our car was new, spotless and came with sat nav which was excellent, would rent again no problem!… Read Full Review

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★★★★★

“Very near airport!”

Written on: 14/07/2015 by WillieLeonard145 (1 review written)

Great communication. Just around the corner from the airport. No hassle, collected us promptly from airport to rental site and returned us very quickly. Chose the cheapest car option and it was perfect. Many bumps and scratches to exterior of the car, so look over your car first and make sure they make a note of the scratches before you drive away. They did this very willingly. Will definitely use this company again… Read Full Review

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★★★★☆

“OK”

Written on: 13/07/2015 by popim (1 review written)

all was OK. good car, no problems.. (nothing is perfect)… Read Full Review

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★★★★★

“great choices, price and service.”

Written on: 12/07/2015 by 279Kelley (1 review written)

excellent service and availability and price. compared prices and quality of vehicle with other agencies and this one beat them all by a large margin..even over holidays. … Read Full Review

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★★★★★

“Boise airport car rental”

Written on: 12/07/2015 by veCastillo333 (1 review written)

Easy access, courteous staff, process was fast with minimal wait time… Read Full Review

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★★★★☆

“Airport rentals versus hire car company”

Written on: 08/07/2015 by SandraPike369 (1 review written)

The service we received from AirportRentals was superb with them phoning before we left to check we had everything we needed and to confirm our estimated arrival time. All this was let down by the appalling service we received from the rental company they contracted who were rude and indifferent to the needs of the many customers waiting for hire cars - altogether it took 2 hours to pick up our car and we were made to feel not only a bother but an interruption to their conversations &… Read Full Review

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★★★★★

“Amazing”

Written on: 07/07/2015 by JanetErickson (1 review written)

Hassle free, wonderful staff & service, amazing price & great car. thanks… Read Full Review

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★★★★★

“Amazing”

Written on: 07/07/2015 by JanetErickson (1 review written)

Hassle free, wonderful staff & service, amazing price & great car. thanks… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/07/2015 by WhitneyKing241 (1 review written)

We booked a 4wd SUV for skiing, expected an older model but were given a brand new Outlander. Easy booking, easy pick-up and drop-off. A1 service!… Read Full Review

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★★★★★

“Excellent communication prior to arriving”

Written on: 28/06/2015 by yoMcKnight115 (1 review written)

We were very pleased with the communication via email after booking. This included a code for late pick up of the car (could have done with a light over the key boxes). We also received our agreement to sign via email and a phone call about insurance. When we dropped the car off, the person on the counter was very helpful and friendly. We would definitely recommend them to others and use them again when we need to hire a car again… Read Full Review

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★★★★★

“ALAMO CAR RENTAL”

Written on: 26/06/2015 by HenryVanDoorn (1 review written)

very courteous staff. vehicle in top condition. Excellent over all experience… Read Full Review

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★★★★☆

“Good”

Written on: 26/06/2015 by Thorpe430 (1 review written)

The only problem was that in SFO you don't open till 7 am, I fly in from Hawaii get in and have to wait if you open a least 6 the wait would'nt be so bad, and there was no way to know the phone didn't work and there was no sign to say so… Read Full Review

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★★★★☆

“Advantage tried to upsale me for an additional cost.”

Written on: 26/06/2015 by Devine47 (1 review written)

Advantage tried to upsale me for an additional cost… Read Full Review

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★★★★★

“Car on Maui ”

Written on: 24/06/2015 by Jimenaq1988 (1 review written)

All was great in changing reservations since we had plane cancelations and date changes! The car itself ran well but the windshield wipers were awful; made it very difficult driving at night in the rain… Read Full Review

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★★★★★

“Will do it again”

Written on: 23/06/2015 by Dawson119 (1 review written)

The service received by us from start to the end of the car rental was top of the line. We were fortunate to be have the same person(a female) from the time we left the airport, when processing the documents at the off airport car rental satellite and on returning the car. She was very efficient and timely which we appreciated immensely. Many thanks! I would certainly use this car rental firm again!… Read Full Review

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★★★★☆

“Great car, excellent service”

Written on: 21/06/2015 by driptorch (1 review written)

The CX 9 was an excellent machine of high quality. The car came to us spotless and in perfect condition. The rear view camera was especially useful and reassuring. The only negative was a lack of coaching on the operation of the controls as the car is complicated and the manual several hundred pages long!… Read Full Review

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★★☆☆☆

“Watch the rental company ”

Written on: 19/06/2015 by ZariaHale (1 review written)

The rental companies on this site are not all reputable. The agency I used Routes provided a satisfactory service for the my entire rental. Until I returned my vehicle. I returned the vehicle at said time stated on my agreement, but there was no attendant there to receive my keys or to check with me to make sure that the car was not damaged during my rental. I had to place the keys in an insecure rusty mailbox. Upon my return home the following Monday I received an email regarding damages to a… Read Full Review

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★★★★★

“great people great car .”

Written on: 18/06/2015 by Maritza19 (1 review written)

Happy staff / friendly efficient service . Was given up grade vehicle which in the end was a lot easy for us to use. … Read Full Review

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