AirportRentalCars.com Reviews - www.airportrentalcars.com

★★★☆☆
3.2 / 5
79
57% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
AirportRentalCars.com - www.airportrentalcars.com - Ask a question now

Media Gallery for AirportRentalCars.com - www.airportrentalcars.com

AirportRentalCars.com - www.airportrentalcars.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Third party insurance”

Written on: 20/05/2016 by Tony33rip (1 review written)

This company is only out to take your money by putting a third party insurance when you rent car. You think you are paying for insurance through car rental co, your not. No where when you book do they tell you your getting athird party insurance and when you find out and try to cancell third party insurance. They tell you its not refundable. Watch out for this co DO NOT RENT from them. Go directly throught car rental co web site… Read Full Review

Report this review
★☆☆☆☆

“Do not waste your money”

Written on: 20/03/2016 by ivScott88 (1 review written)

I had never rented a car before so I decided to go through airportrentals.com When I got to cancun the rental car company told me that the insurance I had bought was not enough to cover for the damages. They gave me a different quote of $200 aside from the money I had already wasted here. I told the company to take me back to the airport where they had picked me up since I had already gotten a different quote with another company. The other company gave me a quote of $178 dollars with… Read Full Review

Report this review
★☆☆☆☆

“TERRIBLE COMPANY -REFUSED SAME DAY REFUND ”

Written on: 06/12/2015

Deceptive Unethical AirportRentals.com refused to refund a $30 Credit Card "deposit" when I cancelled the reservation same day it was made. They claim the rental terms and conditions allow them to keep the deposit. Complete Bull. The full terms and conditions for refund follow. "Refund Policy We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your… Read Full Review

Report this review
★☆☆☆☆

“paid for a large car and got a medium car”

Written on: 05/12/2015

Launceston, Tasmania. Waited 30mins for a pick up after calling twice. Waited another 30mins for car to be prepared. Car was relatively old for a rental at 30k. Tried to sell me more insurance at counter. In the end, paid a 300 deposit, awaiting refund. BOoked a toyota aurion or equivalent and ended up with a holden malibu which is a size smaller. Usually you get upgraded and not downgraded for the price you paid. but I am not letting this ruin my holiday yet… Read Full Review

Report this review
★☆☆☆☆

“all the car rental they sell with our insurance, it is...”

Written on: 30/08/2015 by JamesDowd (1 review written)

Hi, This website sell car rental without any insurance, and if you go to pick up the cars, the car rental company will say you have to have insurance cover, so they sell you very expensive insurance. The price in the website look cheap sometimes, but finally you have to end up paying much more. I used this company many times, but I just find out their tricky, please totally avoid them … Read Full Review

Report this review
★☆☆☆☆

“Bait and Switch”

Written on: 12/07/2015 by Amya160 (1 review written)

Not the car pictured. Needed five passenger car as illustrated, not what they wanted to give me at the airport. Was told the car they were giving me was not even safe for much traveling! Finally gave in and paid for upgrade what else do you do at 10:00PM in BWI? This is the second time this has happened with this company who, after I called them,told me the car I ordered, per illustration, was not what I was going to get so no one took responsibility for anything. Bait and Switch all the way!!… Read Full Review

Report this review
★☆☆☆☆

“Believing my rental costs were $66 total, I proceeded...”

Written on: 21/06/2015

Believing my rental costs were $66 total, I proceeded to grab my ankles in a third world country (with no other options) and pay out more than $500 above and beyond what the AirportRentalCar company charged me. After reading the agreement over and over again, I still am unable to find any reference that I must also pay Dollar Rent a Car and extra $500 in "fees". Never again!… Read Full Review

Report this review
★☆☆☆☆

“Not located at airport”

Written on: 18/03/2015 by angelmom454 (1 review written)

My husband is a disabled Veteran Senior Citizen and I am also disabled. We live on a tight budget and had an opportunity to travel from Oregon to Florida to see our Grandson. When I booked the car rental through Airportrentals.com I believed that I was actually renting from a respectable company. What followed was a disaster. When we arrived at the Budget counter at the Ft Lauderdale airport we were politely informed we were at the wrong location. They could rent us a car for another $200.00… Read Full Review

Report this review
★★☆☆☆

“Actual charge with E-Z more than twice higher”

Written on: 18/02/2015 by Androlog (1 review written)

Booked car with AirportRentalCars.com/E-Z Rent-a-car and got fare USD74 for 3 days rent in LA, but forced by E-Z people to pay USD177 (adding up "mandatory" state insurances) - since I arrived there with luggage and didn't have any other options, I paid and after returning back home I opened a dispute with them asking why they can't show real value, but it seems this is their regular practice to attract customers with the low rates and then let rental company charge them for much more, having… Read Full Review

Report this review
★☆☆☆☆

“Worst rental car company EVER!!!”

Written on: 11/07/2014 by momoffour (1 review written)

Reserved two 5 passenger vehicles that had space for three bags in each vehicle. Called the rental car company that was to provide the vehicle and found out that what we would actually be getting were two four passenger vehicles. We were traveling as a group of nine people, and would not be able to go anywhere. I called airport rental cars immediately and talked to many of their customer care representatives, all of which verified that we had in fact reserved two five passenger vehicles. In… Read Full Review

Report this review
★☆☆☆☆

“extra cost of Driveeasy excess reduction cover”

Written on: 03/06/2014 by 239Lloyd (1 review written)

Never book through this website. As a portal you don't need to pay anything to this website. The time I was booking, I thought that I am paying the real car hiring company, but it is not the case. I think it is much cheaper to higher directly from the well-known companies rather than this cheap unreal offer. The quote a price, and they are going to charge you almost double… Read Full Review

Report this review
★☆☆☆☆

“wrong airport - be vary wary”

Written on: 17/05/2014 by christi71 (1 review written)

Three weeks ago, I made a reservation using this service. After checking the box for O'Hare (Ord), I called the airportrentalcar number to verify the extremely low price I was getting. The person confirmed everything for me and wished me happy travels. I got to O'Hare and waited in a two hour line at Budget only to be told that my reservation had been booked through Midway Airport. Since I had no way to get to Midway, I had to rebook using Budget counter and it was about $100 more than rate… Read Full Review

Report this review
★☆☆☆☆

“Not NEAR the Airport”

Written on: 26/12/2013 by pablokruise (1 review written)

Tried to mislead me into thinking the rent car with Enterprise was close to the airport… Read Full Review

Report this review
★☆☆☆☆

“Estimated price way lower than actual price”

Written on: 07/10/2013 by farrello (1 review written)

The site looks great. You think it's comparing prices from all the companies to deliver you the best price but I ended up paying double the estimated price. When I realised the full cost I had little choice but to pay up as I was in a rush. Next time I will be renting directly with a company where the cost is agreed in full beforehand… Read Full Review

Report this review
★☆☆☆☆

“delegate company”

Written on: 16/09/2013 by irr82 (1 review written)

Very bad assistance: I booked with them, then they redirected booking to another company(arguscarhire) that for the same price wanted to give to me 2 category low. So after 10 days (I wrote to them and they didn't answer) I deleted booking and they charged me with 25€ and still now Airportrental hasn't done nothing. If you change conditions of contract, the contract is not valid so they can't take off money. So AirportRentalCars takes money without manage your booking… Read Full Review

Report this review
★☆☆☆☆

“worst than poor service and always misleading customers”

Written on: 19/07/2013

got the wrong car for a start and got charged double for insurance I didnt even need..I was told that was " UK way of doing it"… Read Full Review

Report this review
★☆☆☆☆

“avis car rental hull got it wrong”

Written on: 14/07/2013

Ordered a car 3 months before our holiday . On ordering car with avis rep in hull, we ordered what we thought would be suitable to our requirments a peoguet 3008 or one simular. Due to health problems with cancer treatment we required a high car due to joint problems with easy access & comfortable ride for the 450 mile each way journey.My wife & daughter where very stressed on journey both ways.The car which we was allocated on arrival on fri at 01100hrs,was not suitable at all it was too low… Read Full Review

Report this review
★★★★★

“Great experience”

Written on: 10/07/2013 by Kevinss (1 review written)

Website was simple to navigate and offered many car rental options at low, affordable rates… Read Full Review

Report this review
★★★★☆

“Rental in Jamaica”

Written on: 03/07/2013

Like, everything was perfect,between your company & also island car rental.Dislike,I was stop by a police.saying they were doing spot checks.i did not commit an offence.he want my documents.i produce what I was l given to produce. The police officer said he want the log book & MoT.I tried explaining that what I was given,he was persistance on what he wanted to see.I was so upset off is attitude, so i rang Island rental an explain. I put the police on the to island rental, he was not interested… Read Full Review

Report this review
★★★★★

“the best prices”

Written on: 07/06/2013

Love the site and competitive pricing. Very easy to navigate… Read Full Review

Report this review
overview