Rip off merchants

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Air Auto Portugal airauto.pt
★★☆☆☆
1.7
20.0% of users recommend this
  • Customer Service

  • Value For Money

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Guest's review of Air Auto Portugal airauto.pt

“Rip off merchants”

★☆☆☆☆

written by on 04/09/2015

Hired a car 20-29/8/2015. 1st car broke down and we had to get a tow truck back to the airport. Wasnt really told what was happening! When got there -50 min drive great they were waiting for us with another car. My own fault as just so pleased to get going again didn't look over the car nor did the man from air auto with me. Upon its return staright away they went to a scratch under the bumper that could have only been done by hitting the curb. I never did. The conversation then turned v nasty with their employee. Who did not listen to me just demanded I pay 184.50 euros for the damage. He never looked over the rest of the car. They knew it was thereand got money out of me so were happy. they had won! Have put a claim in as took out extra insurance to cover this type of thing and never had to use it in many yrs driving in Europe with renatl cars so finfers crossed I will get my money back. A bad end to a lovely holiday. DO NOT USE these BANDITTS

  • August 2015

    Date of hire (month/year)

  • Faro Airport

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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