ATET rent a car Reviews - www.atet.si

★★★★★
4.9 / 5
34
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Latest Reviews

★★★★★

“great service”

Written on: 21/02/2017 by willemprincen (1 review written)

Atet rental company provided great service for descent prices. We had no problems during the period we rented the car. The personel speaks good english and are very kind… Read Full Review

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★★★★☆

“Almost perfect car rental service”

Written on: 12/02/2017 by TooManyOlives (1 review written)

Overall, I would say that I am satisfied with ATET car rentals and would not hesistate to recommend them to others or use the service again. The employees were extremely prompt at responding to my enquiries by email and always friendly. Further, they have low prices, a good selection of cars and offer good deals to exchange students. However, I was disappointed by two things. Firstly, when I came to pick up the car, I was asked if I was told about the specific country restrictions for my trip… Read Full Review

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★★★★★

“ATET Review”

Written on: 22/01/2017 by qlDalton391 (1 review written)

Moved to Ljubljana 1 year ago, and soon realized how smart it is to rent a car instead of buy one, for my needs of use. ATET is being such a great partner in business. No competition when it comes to price, service and flexibility!!! Needless to say that i totally recommend ATET service. Looking forward to you guys soon. Best Regards, Nuno… Read Full Review

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★★★★★

“Perfect service and nice people”

Written on: 20/01/2017 by Madelyns335 (1 review written)

I'm in an Erasmus here in Ljubljana and Atet rent a car always help us to go in the trips. Renting a car is easy and fast, they have a lot of options and they always help you to take the perfect car. The people there are so nice and put all the facilities for our trips. If you are in Eslovenia, don't doubt to rent the car with them… Read Full Review

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★★★★★

“GREAT SUPPORT”

Written on: 12/01/2017 by Branx (1 review written)

Excellent support. I always rent over email, the response is fast, returning in another city is never a problem also outside working hours and available representative over the phone. Vehicles are always almost new and I never had any problems. I have rented lower class vehicles but on a few occasions got higher class than booked, so the vehicle is as expected or better. In any case highly reliable. I like the prices since of all is the cheapest so far, the discount increased as I am now… Read Full Review

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★☆☆☆☆

“Worst attitude I ever got from a rental car company !!”

Written on: 11/01/2017 by Menahem (1 review written)

I rented a car for 4 days in September 2016. In my reservation I ordered a GPS device. When taking the car in Ljubliana I insisted that the GPS should be fully checked before I leave the station, and I soon found this to be a wise move - the GPS device was not functional (could not be charged). After a lot of trying the guy who served me told me he has no solution for me because this GPS device is the only one he has. He offered to give me a WiFi router and suggested that I use my smartphone's… Read Full Review

Atet's Response to Menahem's Review

Written on: 13/01/2017

Hi,

Thank you for your review. Please find our comment below:

We had a major issue with car accident on the day of your return so none of our agent was present when you returned our vehicle. We have 24/7 emergency service that helps ALL our customers up to our best efforts. Car was returned before 15:00, upon car pick up you said you will return it 19.09.2016 17:00. Our agent came back as soon as possible but you did not have time to wait for him so the agent checked the car alone. We took photos of new damage and we sent them to you as well. Photos were taken on 19.09.2016 from 15:16:12 until 15:16:20. This is the time when the car was checked on the same car parking spot and in the same condition that the car was returned.

When you picked up the car the GPS was ready. As always we checked the state of it with you and helped you with GPS installation. The GPS was unfortunately not working so we apologised to you and kindly offered compensation in the way of WIFI. You agreed to this change and we charged you for WIFI only and not for GPS (you saved 3,90 EUR/day as GPS is 10 EUR/day and WIFI is 6,10 EUR/day). We did our best to help you given the situation. We are sorry that you did not have mobile phone charger with you and could therefore not use our WIFI to its full performance but the fact is that you agreed with WIFI as a compensation for GPS and therefore also with the WIFI price.

Nobody at ATET has ever charged for something that did not happen or for something the customer did not use. This is our fair policy and customer reviews proof that. We also damand an appology for your lies regarding reviews as they are all written by our customers and we are really proud of our work being noticed that way.

Kind regards,

ATET rent a car

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★★★★★

“Excellent to deal with, very professional and honest...”

Written on: 11/01/2017 by Alastairb35 (1 review written)

ATET were fantastic to deal with from the beginning. Their website is easy to navigate with no hidden fees added after completion of the application process. Their range of cars is excellent and the car was presented very nicely upon pickup. They were accomodating to our requests and their communication was exemplary. The description and photos of the vehicle from the website matched the vehicle as we picked it up in Slovenia. The addition of the GPS worked really well and highly recommend this… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 29/11/2016 by Duckworth281 (1 review written)

I will be back! Best expirience with car hire ever… Read Full Review

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★★★★★

“Best in Town!”

Written on: 21/10/2016 by CyrusSlaughter (1 review written)

I highly recommend using Atet for car rentals. I booked 3 cars with them already without any problems. Excellent service! The cars are like new, have excellent consumption and there's no hassle in getting your car!… Read Full Review

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★★★★★

“Helpful, Reliable, Friendly”

Written on: 13/10/2016 by Roachqd4 (1 review written)

My friend and I rented a car for four days to drive all around Slovenia. We picked up in Ljubljana airport and returned at Koper. I had read glowing reviews online and I'm so glad I listened to them. The car was great. GPS wasn't available but we got the Wifi which worked well for finding our way around the country. Staff at both offices were prompt and helpful. Goran at the Koper office was especially wonderful- he was friendly and gave us a lift to the nearby bus station, even taking time… Read Full Review

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★★★★★

“Flexible, Professional & Great Value”

Written on: 06/09/2016 by Fraction (1 review written)

I was visiting Slovenia for a week and I had researched all the usual big car rental companies. I found ATET's website and they were a pleasure to talk to. All the big brands have loads of hidden costs., Not so with ATET.. We picked the car up in Maribor & asked if we could leave it in Ljubljana. They said no problem and there was no extra charge. They provided us with maps, directions & advice. They thoroughly noted & checked the car for every tiny scratch or blemish and noted everything… Read Full Review

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★★★★★

“Best Rental Car Experience EVER”

Written on: 03/09/2016 by Nikhiljoshi (1 review written)

This was the best experience while renting a car. Ever. Great service, extremely courteous staff, a no frills operation and the best prices by far make this outright the best car rental company not only in Slovenia but the best in the world!… Read Full Review

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★★★★★

“perfect !”

Written on: 03/09/2016 by 303Turner (1 review written)

very good service, very good car, very good price - all was perfect !… Read Full Review

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★★★★★

“Really good car rental in Slovenia”

Written on: 31/08/2016 by 140Pope (1 review written)

We get a new Skoda Octavia on diesel and it was really great trip. 5,5-6 liter on 100km with road and town - its a good indicators for 'notasmallcar'. Atet has a good price and good service. Thank you for your work!… Read Full Review

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★★★★★

“Perfect match for our vacation trip”

Written on: 10/07/2016 by gquevedo (1 review written)

Excellent service. Super professional company. Great family car. After a huge search everywhere in the internet and with travel agencies , they were the only ones that provide us with a one way rental car and help us traveling from Venice to Budapest and around beautiful Slovenia. Thank you so much!!!!!… Read Full Review

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★★★★★

“Quick, simple, satisfying”

Written on: 30/05/2016 by Aljaz88 (1 review written)

Great experience! I arranged everything with the 2 emails. At the pick up point I waited for 10 min and I had the car. It was great and exceed my expectations. I had small accident on the way, but fortunately the personnel suggested additional insurance, which covers all the responsibility, so I didn't pay extra, although I damaged the car a bit. I am extremely grateful for that. I am recommending the company and extra insurance ;)… Read Full Review

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★★★★★

“Best car rental company I have dealt with in Europe”

Written on: 25/05/2016 by Paulconlon (1 review written)

Over the years I have dealt with many car rental companies in Europe. Some good, some bad. Before arriving in Slovenia I was recommended to try ATET. The service I received was exceptional. I was amazed that my emails were responded to immediately. That has never happened with any other rental company. As soon as I said I would be arriving by train in Llubljana, you organised to meet us there and drie to your offices. The paper work was completed in a very efficient and friendly manner. I would… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 24/05/2016 by uhPhillips227 (1 review written)

Arranged car hire for Slovenia whilst in the UK via email. Super quick response from the company and provided a great price for car hire and GPS rental for two days. Dropped off and picked up at our accommodation on time. Oh and car was brand new and spotless!! Couldn't recommend more highly if holidaying in Ljubljana… Read Full Review

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★★★★★

“First rate experience”

Written on: 05/05/2016 by Kerolain (1 review written)

The service was efficient and speedy, when we booked the car over the internet, when we collected the car and when we returned it. The staff were polite and helpful throughout. The exterior of the car was a little damaged, but nothing significant, and full details of the pre-existing damage were captured before we took over the car. The interior was spotlessly clean. All in all a very positive experience, and we will certainly look to hire a car from Atet when we next visit Slovenia… Read Full Review

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★★★★★

“Great car, great customer service.”

Written on: 05/05/2016 by Adr1anL (2 reviews written)

They provided me with virtually brand new car (one with plenty of features, not a base spec model as you get with other companies) which was very clean, drove brilliantly (even in the snow) and was very very good on fuel. This, combined with an excellent customer service and competitive price, is why I am a repeat customer and will be using them again. On my second hire they gave me a free upgrade from the Fabia estate to the Octavia estate, which was a really welcome gesture. And a special… Read Full Review

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