Pretty good hire but.....................

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Guest's review of 121 Car Hire www.121carhire.com

“Pretty good hire but.....................”

Written on: 11/10/2012

Actual pick up was relatively smooth. Not sure whether I like the pick up full, pay for a tank of petrol on hiring and then drop off empty. Can't check because I was just charged a total amount. No idea what price per litre was charged and it is almost impossible to return with a completely empty tank. Hence the hire company are in a win win situation. No users manual in the car so could not even see what the volume of the petrol tank was or for that matter how to handle the car in general.

Have never driven a Fiat Punto before but it was very sluggish through the gears but did maintain a good cruising speed on the motorways. Do not know if this is normal with this car or if it is doctored al all by the hiring company. If that it its normal perfomance will not rush out to buy one.

Otherwise pleased with most other aspects of the hire and for a small car it had plenty of boot space. We were able to put 1 large and 2 smaller cases in the boot.

  • October 2012

    Date of hire (month/year)

  • Portugal - lisbon Airport

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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121Carhire02's Comment

Written on: 27/11/2012

Hello

I can confirm that all fuel policies are available in the car hire T&Cs prior to making a booking which have to be ticked as read and understood, If you know your not going to be driving far then we suggest the best form of fuel policy would be the pick up full return full as that way you are in charge of what you spend and what you pay to fill it back up.

Local suppliers not only charge for the price of the fuel but they also add on an admin fee for them to send one of their members of staff to fill the cars up ready for the next customer.

We would suggest that you look for a pick up full return full option next time as that always appears to be the best option in the long run

Sorry to hear you were not happy with the car model.

If you would like to discuss anything else in more detail please email me http://www.121carhire.com/contact-us

Kind regards
121 carhire

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