Written on: 16/09/2012
Booked a hire car for pick up in Dubai, despite being over a day in advance, only option was to pick up from the airport, not the other locations advertised around Dubai. On booking online, having declined the additional insurance (I have a separate annual excess policy) a pop up appeared with the message 'confirm' - which actually applies to the additional insurance which I'd already declined. Took some time and several e mails to have the insurance removed. On picking up the car, the only one available was a dirty, smelly Lancia - asked for an exchange and told there wasn't one available. Airport also charges extra for car parking fee on drop off of 25 AED.
As rated by our community of reviewers
" We are happy with our booking with atlas choice. Thank you! " Read More
" Fuel overcharge " Read More
" Easy to deal with " Read More
" Hassle free " Read More
" Excellent CarCarental Review " Read More