Don't select Budget

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  • Customer Service

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Tonywit's review of 121 Car Hire www.121carhire.com

“Don't select Budget”

Written on: 13/09/2012 by Tonywit (1 review written)

This is a great site for booking car hire but the companies have different policies. Budget have a nasty policy of giving you a car with a full tank. You then have to return the tank empty or lose the value of the petrol. My car hire for four days was £70. The petrol was £77 and the tank was half full on return. So they have gained £35 worth of free petrol and I have lost £35.

So in reality the cost of using Budget was £70 plus £37.50 totalling £107.50

The worst thing was I collected from an Avis site as Budget had no office in the town. The Avis lady told me that they 9Avis) don't make this charge and agreed that it's a hidden charge con.

  • 9/2012

    Date of hire (month/year)

  • Spain

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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121Carhire02's Response to Tonywit's Review

Written on: 21/09/2012

Hello

We are happy to hear you think our site is great this is what we aim for so thank you.

Regarding fuel all information relating to the supplier’s fuel policies can be found on the last page of the booking form under the Terms and Conditions, next to the Book Now button. We work with many local suppliers and the T&Cs for each will be different and can only be seen when a quote has been generated due to the fact we a comparison site.

Kind regards
121 Car hire

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