Written on: 26/06/2012
I used 121 for (I think) the first time. They were fine, especially as I was flying the next day and needed to organise a car quickly. I got my voucher very quickly and not the 'up to 72 hours' they quote, which was good. However, the only problem for me was that they only took their cut off the quote and then expected me to pay the rest in the country I was flying to. I found this irritating as its the first time its ever happened.
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