OK Rent A Car - www.okrentacar.es Reviews

★☆☆☆☆
1.1 / 5
136
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OK Rent A Car - www.okrentacar.es

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Latest Reviews

★★★★☆

“Read these reviews and was stressing about returning...”

Written on: 26/05/2015 by IvyDickey (1 review written)

We did get slightly burned as the price we paid online was not the total cost! There was another £80 to pay for insurance when we arrived. Total cost for the weeks rental was actually £120ish not the £25 we initially thought.But then in hindsight who were we kidding we'd get a weeks rental for £25???. The car was a practically new Nissan pulsar 4000 kms on the clock, very nice a pleasure to drive. The place was a bit tricky to find or we thought it would be as we were whizzed over from… Read Full Review

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★☆☆☆☆

“They charge for gaz even if you return the tank full”

Written on: 18/05/2015 by McDermottne1965 (1 review written)

I prepaid 99 euro for the gaz and I return the car full . I fill it up at the gaz station next door to OK rent a car and they still charge me 25 euro of gaz. I still have the yellow paper saying the tank is full I am really upset it is a sacheme don't rent from OK rent a car in Mallorca… Read Full Review

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★☆☆☆☆

“AVOID OK RENT A CAR!”

Written on: 01/05/2015 by Hj19861 (1 review written)

AVOID OK RENT A CAR! They where absolutely dreadful, firstly it is unclear where the shuttle bus is to get there. Once we found the bus we were driven there so fast it was like being on a formula one race track. The staff where unpleasant and difficult. I was then told they would block €650 for 1MONTH from my credit car (to rent a car for 4 days) or I could pay an extra €50 euros to avoid the block. The car was not what or rented (or even similar) the car was faulty and kept getting stuck… Read Full Review

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★☆☆☆☆

“OK RENT A CAR! I TRULY REGRET.”

Written on: 08/04/2015 by O'Donnell364 (1 review written)

I booked a car with this company as the final price was really cheap. I though wow, good deal. When I arrived to Palma de Mallorca in Spain I found out their tricky way to work. I didnt really mind the fact that their facilities are not at the airport as it was only 5 mins far away and the company´s van was there just when we left the flight. However, when you get there, there is no scape. Apart from waiting at least 20-30 mins to be attended, the price I had on my booking went up from 58 to… Read Full Review

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★☆☆☆☆

“Attacked by an Employee”

Written on: 07/04/2015 by LeonAJ (1 review written)

I rented a car at Ibiza Airport and during the check-out I was physically attacked by a bold employee named Rafa. When his fellow worker was helping me with the pin machine (I was about to pay) he grabbed the pin machine out of his colleague's hand an started helping his own customers, leaving us to wait. When I told him this was a stupid thing to do he became very aggressive and physically attacked me. Even when the situation calmed down he followed me outside and attacked me again… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 04/02/2015 by plbaxter (3 reviews written)

It wasn't a good sign when we arrived at the airport and someone in arrivals warned us to watch out for this company as they have a dreadful reputation. I booked a car rental from 17/9-24/9 at Mahon airport through Atlaschoice. The voucher was supposed to be inclusive of all fees except refueling on return. The voucher said that there would be a meet and greet service at the airport- there isn't. No-one was waiting when we arrived. In the end I rang the number on the voucher and eventually… Read Full Review

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★☆☆☆☆

“I flew back from Majorca yesturday but I still can't...”

Written on: 04/01/2015 by Pissedoffatokrentacar (1 review written)

I flew back from Majorca yesturday but I still can't get over the way this rental company has managed to extort €360 from me. So I am compelled to write a review, even if doing so takes more time for me as English is not my native language. It started the day I picked up the car, when they made me pay an extra €40 for things you would expect are already included in the price (cleaning fee €25, processing fee €15). They gave me the form to check by myself for preexisting damage on the… Read Full Review

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★☆☆☆☆

“Do not use OK car rental!!!!!!!!”

Written on: 16/11/2014 by OwenHull29 (1 review written)

This company will rip you off by claiming you have scratched the car when you return it, then charge you obscene amounts of money for the damage!! €275 for two tiny scratches that had no doubt already been paid for by the previous rentals. Amazing how the employee checking the vehicle on return knew exactly where the scratches were and didn't look all over the car!! Refused to sign the damage report, employee ignored everything we said, and our credit card had been charged before we even got… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 30/10/2014 by JaxonJamison (1 review written)

The waiting time untl being served was 1h30. When we finally reached the counter we have been told that our reservation was been cancelled even though we showed them a confirmation. Their business model seems to be based on offering cheap rates and then charging people for "damages" they never did. We are convinced that the scratch for which we habe been charged EUR180 was actually done by the employee doing the inspection. The same happened to the people who returned the car before and after… Read Full Review

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★☆☆☆☆

“extrem unfreundlich und arrogant, nie wieder”

Written on: 24/10/2014 by Padilla348 (1 review written)

Die schlechteste Autovermietstation die ich je hatte. Abholung am Flughafen stand nicht bereit, kam verspätet, zuwenig Schalter und als Dank dann eine Gebühr von über 30 € weil es dadurch nach 21 Uhr wurde. Versteckte Kosten , Fehler bei der Abwicklung ( falsches Auto, falscher Fahrer, falsche Mietdauer - alles bei ein un der selben Anmietung) und extrem unfreundliches Verhalten der Angestellten. Mit Sicherheit nie wieder diese Autovermietung. So was gehört verboten… Read Full Review

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★☆☆☆☆

“Frauds ”

Written on: 17/10/2014 by Jadax282 (1 review written)

Booked via Do you Spain ...total prepaid 92.90 ..got my excess insured elsewhere so best them there. Wanted fiat 500 Unwanted "upgrade" to micra 49€ Roadside assist 14€ Service charge 12.90€ Nearly double ... No joy with OK IN MAJORCA Nomjoy with Do you Spain I have been done. And so will you… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 16/10/2014 by NoelleBradley (1 review written)

This company is a shambles. The customer service is non existent. From a shabby office to shabby attitudes and fraudulence beyond belief. I have never felt personally attacked in the way I was today by this company and in particular one member of staff. I have rented cars all season from DoYouSpain so have used various different companies. Not until I crossed paths with OK did things start to go uneasily for me. There is zero organisation in the office, none of the staff know or care what is… Read Full Review

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★☆☆☆☆

“absulute conmen ”

Written on: 11/10/2014 by andiemax (1 review written)

dont use this company your better of going to hertz or eurocar soon as we got there said the wanted more money for insurance the when we took car back they charged us180 euro for damge to car what we already marked down on sheet befor we took car from there compound when we complained they just laughed at us dont dont dont use this company even better put some more money to your holiday and go to decent country… Read Full Review

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★☆☆☆☆

“Terrible experience! Avoid them!!”

Written on: 04/10/2014 by misterpabio (2 reviews written)

IBIZA AIRPORT: No one showed at the airport,half an hour later we had to reach the company using a friend's car. Charged twice the amount already paid for every kind of strange taxes, then again charged 600€ in my credit card and after 3 weeks I'm still waiting for the refound! This is the worst experience ever since I rent car! Avoid to rent by them!… Read Full Review

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★☆☆☆☆

“WORST CAR RENTAL COMPANY EVER- AVOID!!!!!”

Written on: 29/09/2014 by lozzag (1 review written)

At first we hire the car on holiday autos. We hire a toyota yaris, full tank to full tank, pick up directly from the airport car park. Get a call the next day to say this car is now not available and we have to pay £4 more for a VW golf. ok i thought, had an email confirming straight away. got to the airport, at least 15 min journey in a shuttle bus to pick up car in industrial site, unlike europecar, hertz on site. not what i asked for. then got there, no VW golfs, some other car that i've… Read Full Review

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★☆☆☆☆

“OK RENT CAR..YOUR STRESS IN VACATION”

Written on: 29/09/2014 by Proctorzg73 (1 review written)

I rented a car in Mallorca this summer. I booked trought AutoEurope and I got an insurance on excess, then no additional insurances were needed. I made 4,5 Hours queue in the middle of nowhere, I was kidnapped by this company. After that I was stronlgy suggested to get an ADDITIONAL insurance to have zero excess in case of damages to some parts. More than strongly : the guy showed me the repair list, from a single scratch 180€ to a missing seat 800€ . ...and so on. That's the repair… Read Full Review

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★☆☆☆☆

“NOT OK Rent a Car!”

Written on: 29/09/2014 by laraminx (1 review written)

My friend booked 6 days rental this September 2014 not having seen the reviews on this site. We turned up at the airport and waited for a shuttle bus to take us to OK rent a car. When we arrived it looked like a seriously unprofessional operation - lots of tourists sat around waiting to speak to somebody but everybody who 'worked' there was surly and wouldn't give us any information about what was going on. The place looked like somebody's backyard - nothing like what you'd expect from a… Read Full Review

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★☆☆☆☆

“Do NOT use this company!”

Written on: 26/09/2014 by Kaileyd (1 review written)

We have just arrived back from a lovely holiday in Majorca which has been spoiled by this company first of all when we arrived at the airport there is no ok desk after asking around and phoning the office on a number of occasions we was finally told to wait for a black mini bus which took us to their office on arrival we was asked to pay and extra £520 euros which was held on my card nothing wS explained apart fr it was am access fee for any damage and would be refunded in full when we return… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 22/09/2014

Euro extra to the cost. The staff were extremely rude especially the Manager who refused to give me his name. The worst company I have ever dealt with. AVOID!!!!A total rip off company giving Ibiza a bad name! It took an hour to collect me from the airport which then occurred a… Read Full Review

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★☆☆☆☆

“terrible company, avoid it”

Written on: 22/09/2014 by Reid277 (1 review written)

terrible company, first of all those waiting times, they took 2 hours to get us to their office.. we were waiting in the sun without water and place to sit. Secondly, we got different car that we order, we got bmw x3 instead of seat ibiza, we were happy about that but not when we had to give the car back... Right, so we had an accident with that x3 and what they told us the car dont have insurance!!! How the **** 2013 car can drive without insurance and the other thing we paid 2 dodgy… Read Full Review

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