OK Rent A Car - www.okrentacar.es Reviews

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“DO NOT USE THESE CHEATS ”

Written on: 01/09/2014 by Coyleci307 (1 review written)

Ripping as many people as they can off for tiny marks ..that were on the cars beforehand..at a couple of hundred euros a hit .. Service is also absolutely dire . … Read Full Review

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★☆☆☆☆

“Think again”

Written on: 31/08/2014 by MauriceGriffin (1 review written)

If it wasn't for the lack of information, the extremely ineffective staff, the tons of paper to fill out - without any one to tell you how, the extra deposit or charges the did not mention in advance or the way it all ended - yes, we ended up paying for someone else's damages ..well then perhaps I would rent a car again. I mean, the Fiat 500 is a quiet decent car to cruise along the mountain sides of Mallorca. But stay away - that's my advice!… Read Full Review

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★☆☆☆☆

“avoide this lot ok car rental ile give them no stars...”

Written on: 28/08/2014 by puma5141 (1 review written)

rented car from ok cars on arrival found shuttle bus to ok cars location driver a misery good start arrived at ok cars base hot waited 2 and half hourers big que while stuff plie there trade of extracting extra money out of you im sure all you needs is to take out another policy mine cost 15 quid its for 600 euro excess if u smash the car up you pay claim it back after they charge you every costomer they dealt with had argument one nearly ended on blows it was truely dreadfull one of the worst… Read Full Review

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★☆☆☆☆

“Splendidly awful”

Written on: 26/08/2014 by Timxl (1 review written)

Why Doyouspain or anyone recommends this lot is beyond me. Avoid like the plague. Rude as hell, desperately slow and useless. Also nigh on impossible trying to find them again to drop the car back. People have mentioned the hidden charge which you do not find until you get there. Moral of the story, read the reviews and do not book with them. Doyouspain shopuld be ashamed… Read Full Review

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★☆☆☆☆

“not "OK", but "the worst" rent a car”

Written on: 26/08/2014 by AlishaJames41 (1 review written)

waste of time and money... avoid at all costs and pay more to go with a reputable company… Read Full Review

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★☆☆☆☆

“Bad service ”

Written on: 25/08/2014

Good car but awful service arrived at Palma airport at 11pm and didn't get our car till 2 hours later. The man driving the shuttle was driving very dangerously and very fast to the rental place. They also charge an administration fee . when we arrived back there was a tiny tiny scratch barely noticeable and they charged us 250 euros when it probably was already there when we got the car. Bad service and wouldn't recommend… Read Full Review

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★☆☆☆☆

“Rip off - they have hidden extra costs. Dire and avoid. ”

Written on: 21/08/2014 by JadenFlanagan312 (1 review written)

As if this lot did not have enough bad reviews!! I booked them through DOYOUSPAIN.COM - I selected the option of FULL to FULL for fuel - a 3 day hire. FULL to FULL means you return the car with a full tank and they do not charge for fuel .. in Spain this seems to be for a maximum of 3 days rental after that they make you buy a full tank and anything you do not use is lost ... i.e. you pay. I decided to check with okrentacar... they confirmed full to full but then came the bombshell.... they… Read Full Review

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★☆☆☆☆

“We used this car rental company once in Ibiza - never...”

Written on: 19/08/2014 by Byrnerr1975 (1 review written)

We used this car rental company once in Ibiza - never again!!! When we brought back the car, they found three very tiny scratches that might well have been there when they first gave us the car. They don't put the same attention in tracking the scratches when they give you the car and when they take it back. So they found three scratches and said we should pay 90 euros for each scratch. I used to rent many cars through Avis, and honestly none of these scratches would have ever been mentioned by… Read Full Review

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★☆☆☆☆

“Ok rent a car unethical practice”

Written on: 18/08/2014 by AlaniMoreno1956 (1 review written)

Do not use this company for car rental, be aware also that my booking was via Atlaschoice with Ok rent a car acting as their agent to fulfil rental so check when you book. When I returned the vehicle I was charged a exorbitant 360 euros for 2 minor paintwork scratches less than 10mm in diameter that would classed as wear and tear by any other rental company. I have complained to both Atlaschoice and OK rent a car about the unreasonable behaviour and charges. I just hope by writing this… Read Full Review

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★☆☆☆☆

“Potentially frauduelent activity”

Written on: 15/08/2014 by 450Caldwell (1 review written)

They are unwilling to prove minor damage is prexisting on return and are over zealous on finding damage. I would neer consider a stone chip as damage as it is normal wear and tear. I categorically know that I did not create the damage by an accident Potentially the same stone chip is beeing charged against every customer who has the misfortune to rent a VW tiguan at 180 euros a pop! I have have asked for a repairs reciept and have yet to have any reply. This could be easily managed by… Read Full Review

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Scoverley's Comment

Written on: 18/08/2014

This aligns with my recent experience on 16 August, I am also seeking recompense for what appears to be fraudulent activity by OK rent a car.

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★☆☆☆☆

“they charge for any scuff or minor blemish 90 euros....”

Written on: 14/08/2014 by ms76 (2 reviews written)

they charge for any scuff or minor blemish 90 euros. They charged other customers for pre-existent damage and used spare tyres that hadn't been touched! They don't repay the deposit either which I am left wondering if I will ever see again despite already paying up front for scuffs. Never never never again. I woudn't wish your worst enemy on them… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 12/08/2014 by Williamsts153 (1 review written)

Arrived at Palhama airport pick up point and had to wait for the next vehicle as we were 11 in the group. When the driver arrived he said that the "Office" had told him not to pick us up as we were late. 30mins. two of us took a taxi to their depot. We waited whilst another customer was having problems. Like us he needed an 11 seater vehicle. The staff said that none were available. There were no reasons and no suitable alternative. The time was now 12 midnight. Their customer care skills are… Read Full Review

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★☆☆☆☆

“****Avoid!!!!*****”

Written on: 11/08/2014 by Herndon304 (1 review written)

Queued for over 2 hours at the desk - started in broad daylight and was dark by the time we got the car. Staff were rude and even though we prepaid and the voucher clearly sated nothing to pay on collection they charged us an extra €30 'admin fee' . They told us the car was in perfect condition but it was covered in scratches and trying to find them all on a black car in the dark was difficult. The petrol gauge was stuck. When we returned the car they charged us €180 for a 'deep scratch'… Read Full Review

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★☆☆☆☆

“Do NOT rent ”

Written on: 11/08/2014 by ovTierney289 (1 review written)

There are long waiting times at the beginning. It took us more than two hours to get the car to the house. They check the cars very precisely. One scratch will cost u ninety euro. I got a vw Polo. When I returned the car they said that the head supporters on the rear seat were gone, ofocurse I needed to pay for it. Very childish company. The cars were ok though. But not worth the money and effort. By all means, safe yourself the trouble… Read Full Review

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★☆☆☆☆

“do NOT rent!”

Written on: 10/08/2014 by Alvinh434 (1 review written)

we chose this company before i arrived in Ibiza. When we arrived at the airport we waited more than two hours before we could ride to our rented house. They check the cars intensively before you can take it away. At that moment i knew that when i would return the cars. When I returned the car they said my VW polo missed the headsupporters on the rearseat. They write the scratches and dents on a paper at the beginning. It goes so fast so take photos! they will probably write the damages on the… Read Full Review

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★☆☆☆☆

“Are OK Running A Separate Business?”

Written on: 09/08/2014 by xtBaker291 (1 review written)

From the reviews and my experience it seems OK Car Rental Mallorca are running a separate business engaged in ripping off people for alleged car damage. I have just returned a car in Mallorca which I know I did not damage. Cleverly they have you inspect the car on pick up identifying any damage so putting the onus on you to find everything. They then hand you a list of pre-estimated items of damage which no doubt bears little relevance to the actual cost of repair and in England would be… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 08/08/2014 by PRH1972 (1 review written)

Took over 2 hours to pick the car up and we're told that I had to inspect the car myself. Drove the car to the villa and then drove back at the end of the week and know there was no damage incurred. The person then pointed out a slight scratch mark which I dismissed as nothing when I picked up the car, as it could be rubbed out with T cut. Then proceeded to charge me £300. Had a flight to catch and was told i could reclaim it off my insurance company. Total rip off merchants. Insurance… Read Full Review

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★☆☆☆☆

“Success at Recouping my money, Ok Rent a Car Ibiza took.”

Written on: 08/08/2014 by Slattery1963 (1 review written)

In July I hired a car with OK RENT A CAR in IBIZA. On returning the car it was inspected and cleared as fine and I was handed a yellow return receipt. 5 mins later a aggressive and rude member of staff now found a chip on the windscreen and demanded 300 euros! I politely told him to sod off and that I wasn't paying as the chip was not my fault and I had taken out their useless insurance cover (that doesn't cover you for anything apparently). OK Rent a Car took the money from my debit card 3… Read Full Review

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★☆☆☆☆

“Never ever use this company - these people belong into...”

Written on: 05/08/2014 by KaraBurnham73 (1 review written)

I have no words - disgusting! If you can still cancel your booking do it NOW!… Read Full Review

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★☆☆☆☆

“We arrived to drop off the car, the man in charge...”

Written on: 02/08/2014 by Okrentalsarerubbish9 (1 review written)

We arrived to drop off the car, the man in charge grabbed the car and suddenly there was a nick in the front bumper and he charged 180 euros on the spot. He was abusive and aggressive - we showed another man that we had a record of the nick and we were told to go without paying. I even think the employee did it with his penknife. It was a dreadful experience stick to the reputable rental companies. … Read Full Review

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