OK Rent A Car - www.okrentacar.es Reviews

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OK Rent A Car - www.okrentacar.es

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Latest Reviews

★☆☆☆☆

“Worst car hire experience ever.”

Written on: 18/09/2017 by kennytynan (1 review written)

Worst car hire experience ever. Read the small print before being caught with what seems like a cheap deal. I was overcharged for fuel in my honest opinion. Admin fee 24e that is non refundable. Ended up paying over 200 in the end for what was to be a "cheap" car. Four times the expected amount. Got charged for extra milage on an unlimited milage deal.  Stay well clear. Go with some of the others instead for the extra few quid. Not worth the hassle with these guys… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 10/09/2017 by LailahGentry (1 review written)

As a regular hirer of cars in the Costa Blanca I had never used OK Rent a Car before or even heard of them .They offered best deal so I thought I would give a try. Arrived in Murcia and was given a lift to a portakabin two miles away .Given the hard sell over the usual insurance and paid with the fuel and fuel service charge that I was going to refuel myself anyway. My real problem though is after paying the €56 for the policy full/full one month on I have not received my €56 refund and… Read Full Review

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★☆☆☆☆

“Far from OK car rental”

Written on: 29/08/2017 by YouFUMS (1 review written)

OK rent a car in Menorca is without doubt the worse car hire experience I have had in 30 years of using car rentals. On arrival at the airport, we made our way to the shuttle meeting point and found approximately 20 other travellers all waiting for OK car hire. The shuttle bus seats 8 people, so we had to wait for the 3rd bus, a wait of around 20 mins. A 5 minute drive to the office location and then another wait of over 1 hour before being seated with a rep to sort out the paperwork. Of course… Read Full Review

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★☆☆☆☆

“Long waiting times. Lousy service”

Written on: 27/08/2017

This rental company comes up first when you book a flight. They have long waiting lines ( more than 4 hours in my case) even with a paid rental agreement. Making promises they can not keep. Lousy service. Trying to let you pay for scratches that where there at time of rental etc etc. Don't do business with this company… Read Full Review

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★☆☆☆☆

“charged me for old scratch”

Written on: 20/08/2017 by Lauraqg (1 review written)

I rented a car and they tried to convince me to get an insurance but I said no cos the car was gonna be parked at the hotel the whole time so the woman checked it and said there was no scratches.Nothing happened to it and when i gave it back they saw a scratch I hadn't done on the alloy and the tyre and charged me 140£ for it! Never rent with them.  Paid just 40 euro from website then to pick it up they wanted 75 for insurance and took 600 euro deposit! Then they saw something 'I had done… Read Full Review

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★☆☆☆☆

“Never Again...”

Written on: 30/07/2017 by tipumustafa (1 review written)

never again use this people. do not use this company. all of them are cheater. they try to rip you off. they did about INSURANCE, EVEN i bought insurance in uk from web page, and they charge ext £22 for fuel service, which they didnt tell me before… Read Full Review

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★★★☆☆

“BEWARE!!!!”

Written on: 28/07/2017 by George1950 (1 review written)

We had a delayed flight to Palma and arrived at approx 10.20pm office closes at 11.30. We had to pay an extra charge of €40 for late night service as it was after 10pm .not sure that in the middle of summer 10pm is a late night service, but check the small print and it's there. … Read Full Review

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★★★★★

“easu”

Written on: 27/07/2017 by TNLNR (1 review written)

Pick up point 2 minutes, 5/10 minute drive to car no problems on collection or drop off, Well Done OK Cars… Read Full Review

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★☆☆☆☆

“Appalling will not use ever again”

Written on: 26/07/2017 by DSP23 (1 review written)

Booked through DoYouSpain.com and paid for insurance when we booked but when arrived at OK cars they said the insurance was not valid and had to pay extra. Also promised a refund for the unused fuel within 7 days but have still not received this after 3 weeks! Have complained to DoYouSpain.com and they advise now that their insurance was adequate but are not listening to our dispute that we have had to pay twice. Why are these companies still in business? I would not be able to treat my… Read Full Review

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★★★★★

“Great upgrade”

Written on: 22/07/2017

I came with my wife and small baby daughter 1,5 years old. The location was a short ride by taxi from the airport (since we did not want to wait for the shuttle bus) When arrive, we had to wait for 1,5 hours like most people here in same hot circumstances. It is something to work on but it was our holidays and we came from cold so we were fine and I guess that's what you get when you book a car for 10 days and pay only 160 euro. Though after 1,5 hour my daughter was getting very tired and… Read Full Review

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★☆☆☆☆

“Waiting for refund”

Written on: 12/07/2017 by KellenScott (1 review written)

We paid insurance online. Had to pay again on pick up. Promised refund NO Refund … Read Full Review

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★☆☆☆☆

“Waited over 2 hours”

Written on: 03/07/2017 by ShayleeButcher20 (1 review written)

We arrived at the hire office around 4pm there were about 30 people waiting and one lady had been waiting about two and a half hours there were no seats and not much shade I felt sorry for people waiting with kids,we waited over 2 hours when my sister got to the desk she was another half an hour,I don't know why it takes so long ,especially as we had previously paid,you then get given a piece of paper where you have to faff around marking off scratches and dents on the car! Seriously this… Read Full Review

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★☆☆☆☆

“DO NOT USE they will take your money.”

Written on: 28/06/2017 by TimDeegan (1 review written)

DO NOT USE.  I booked an Audi A1, and paid for both the rental and the damage wavier insurance through doyouspain.com. I was collected by the OK Rent a Car minibus from Palma airport and taken to their off airport office. After a long wait in a very busy office I was offered a special offer upgrade to a Range Rover Evoque for €25, which seemed like a good deal so I decided to go for it. I also had to pay a €200 deposit for fuel, and was told that if I return the car full then I wouldn't… Read Full Review

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★☆☆☆☆

“OK Cars Ibiza, NO!!”

Written on: 23/06/2017 by Chace40 (1 review written)

Waited 2 hours to get our car. Everyone was going mad. Not enough chairs to sit down.So had to stand in blazing heat. Tried to use "Fear Tactics" about insurance, even though I had got fully comp. Thought we may have gone on a bad day. But it was just as bad on our return. Awful. Plus they blocked off 600 euro on my credit card and a week later, it's still not been unblocked. I used OK Cars in Mallorca and they were brilliant. Poor showing! Sort it out… Read Full Review

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★☆☆☆☆

“The cheap car costs in Ibiza and at a lot of...”

Written on: 22/06/2017 by davedsquared (1 review written)

The cheap car costs in Ibiza and at a lot of destinations at the moment Spain mean these companies need to make up the cheap rental costs through dodgy cars. Apart from the fact I had to wait 3 hours for a car , the next day the car battery was flat , I called office they informed me it would cost 250 euros to come a and retrieve car , I refused to pay this , I asked at my hotel and between us managed to get the car going , I drove back to the office , after another hour waiting I was given… Read Full Review

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★☆☆☆☆

“DO NOT book a car with okrentacar.es”

Written on: 12/06/2017 by Gaugex1990 (1 review written)

DO NOT book a car with okrentacar.es I rented the car and everything was fine. Returned the car with no problems and was told I would receive my €600 within 3 days. Two weeks later and I still haven't received my deposit back. I checked their website and it also says deposit will be returned within 24-72 hours. I contacted OK Rent a Car and they are now saying they won't be returning my deposit for up to 30 days! I'm now going to get charged by my bank when my credit card payment goes out… Read Full Review

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★☆☆☆☆

“AVOID! robbed whilst waiting for our hire car”

Written on: 29/05/2017

Avoid this company at all costs! We have just recently returned from our Ibiza holiday. Once we arrived at the airport we were left waiting for a shuttle bus to take us to the car hire place for over an hour. Once we got on the shuttle bus all they had was a booster seat for my 3 year old to sit on. Once we arrive at the car hire office which I can only describe as a glorified warehouse in a dodgy area we were left waiting a further 3 hours. There is very little seating and some dirty toilets… Read Full Review

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★☆☆☆☆

“USE AT YOUR OWN PERIL!”

Written on: 16/05/2017

A bunch of criminals hiding 2 miles away from the airport on a seedy back street preying on honest hard working people!. Countless hand bag thefts from their own cars while you load your luggage! On return you are subjected to nasty rude staff who try every trick possible to blag you out of your money!.. DO NOT PAY THE 600 EUROS they want to hold on your credit card before you take the car. YOU WILL NOT GET IT BACK!!!!!!! they will find a minuscule mark that you didn't see when taking the car… Read Full Review

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★☆☆☆☆

“6 days in Ibiza”

Written on: 14/05/2017 by Gajan (1 review written)

- My wife and I were spending a week in Ibiza. - We went in early May, well before the Island hits its busy party season. - We arrived on a Monday evening at 9pm. - OK rent a car is not in the airport and is a short drive which a shuttle service is provided. I've done car hire like this before and have no issues with this and we didn't have to wait long to get a transfer. The driver was polite and helped load our bags. - Once we arrived at the office there was a ticketed system and we were 9th… Read Full Review

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★☆☆☆☆

“OK Rent a Cqr worst rental experience”

Written on: 11/05/2017 by rbpapw (1 review written)

I had a very bad experience renting from OK Rent a Car in Barcelona. The car I was given had an incorrect cap installed on the coolant reservoir and held in place with tape! They should have never rented the car to me in this condition! I have a photo for evidence. After 4 days the coolant had leaked out and the car broke down. I was without a car for more than 24 hours. Because I was in a remote area, the company sent a taxi to take me to Zaragosa to get another car (a 2 hour trip one way + 4… Read Full Review

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