OK Rent A Car - www.okrentacar.es Reviews

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★☆☆☆☆
1.1 / 5
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Latest Reviews

★☆☆☆☆

“auwfull cie the worst in the world”

Written on: 17/09/2014

I rent a car in ibiza with the promessthey give me this exact model I rented... the firm is not near the airport and you must wait a small pick up often crowded so you must wait on the airport parking a very long time for your seat in there poor car in their office ibiza =2.5 hours waiting!!! queue, under sun, without any water ,no seats etc and of course not the model promised =in fact all is lyings and false= they have not these cars at good prices =custumers (like me) are stupid to make… Read Full Review

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★☆☆☆☆

“Do not hire from this company”

Written on: 15/09/2014 by MEC66 (1 review written)

When you book you think you are getting a good deal - how wrong can you be. For a start the pick up is off the airport site and you have to catch a transfer to the pick up point, this information was not made clear on booking. We queued for nearly an hour, each person seemed to be taking at least 20/30 minutes with a member of staff. The reason being the confusing terms and conditions regarding the excess and insurances polices. Total rip-off.. You could opt to leave a credit card deposit of… Read Full Review

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★☆☆☆☆

“Extremely long wait, rude and intimidating staff and...”

Written on: 15/09/2014 by Sg68 (1 review written)

Extremely long wait, rude and intimidating staff and charged us for damage we hadn't done… Read Full Review

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★☆☆☆☆

“DON'T GO NEAR IT!”

Written on: 15/09/2014 by alexplainlater (1 review written)

Rip off merchants the likes you'd only expect to see in a Guy Ritchie film! Their prices are standard and I have a feeling that the way they make an extra cut is by swindling the insurance when they make claims from tiny body scratches they never end up fixing anyway! I also think they actually have vans that go around Palma in search of OK stickers on cars and deliberately scratch the cars for the insurance money!!… Read Full Review

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★☆☆☆☆

“This company is corrupt!!!!”

Written on: 14/09/2014 by dancorb (1 review written)

Please please read all the reviews before considering to hire from this company. If you have already done it, back out and take the small hit off money potentially lost as in the long run you will be better off. Our experience was on the 8 th sept 2014 and again the 14 th sept. To summarise, we spent over 2 hours in a queue after getting to the rental place via bus from the airport, this was with a one year old. The facilities are irrelevant when you compare to what how the company take from… Read Full Review

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★☆☆☆☆

“the worst experience ever”

Written on: 14/09/2014 by AshleighKearns (1 review written)

I booked twice with OK RENT A CAR company as prices were not bad.First time was in june and in they office in Ibiza airport ( while waiting ,two hours for the car)i get stolen of my wallet.They also chrged my bill of 15 euros with out advise when i made reservation.Second time ( i rented with same company becouse my sun reservation)they charged me 54 euros with out a valid reason.Stay far from this agency… Read Full Review

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★☆☆☆☆

“SERIOUSLY AVOID”

Written on: 13/09/2014 by Rudy408 (1 review written)

I couldn't agreed more with the majority of these reviews, this company is dreadful - we waited 2 hours in the queue with my 80 yr old mother and it was dark when we finally got the car so we were unable to inspect it in detail. We insured the car except for windscreen and wheels and it was parked on private property during our stay but when we returned it they said there were 2 scratches on the front wheels and we were being charged €200 extra - we know we didn't mark the car in anyway but… Read Full Review

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★☆☆☆☆

“TO AVOID ”

Written on: 13/09/2014 by Me28 (1 review written)

Terrible company, avoid it. Not a low cost, if you add all the hidden charges, at the end, the price is the same as in a "normal" companny. First we queued for 2h30 to get the car ! Staff really slow and they don't care. Be careful with the hidden charges : 25€ + 18€ + 600€ (money kept as a deposit during ONE MONTH). When we book the car on line, the web site guarantees the model (fiat 500) but once at the desk, this car was no longer available !… Read Full Review

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★☆☆☆☆

“the most terrible car rent experience”

Written on: 11/09/2014 by rmCrowley307 (1 review written)

it was Mallorca's "OK" car rental. first of all we had to wait in the queue for 2,5 hours just to pick up the car. desk officer sounded very proud when she stated that sometimes people wait for 5 hours. they do not mention anywhere that on top of your order you will have to pay +30 EUR administration fee, but you are basically left with no choice since you've waited for so long and the airport is miles away (they pick up costumers at the airport and drive them to car rental) and the desk… Read Full Review

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★☆☆☆☆

“Dont go near them”

Written on: 07/09/2014 by Nyasiaa62 (1 review written)

As reviews before, a mad rush to get on their transfer bus, waited for over a half hour and got on the fourth van. Arrived at their offices and waited for a further 3 hours in a queue to collect the car. No apologies or explanation given to a queue full of families with young children and babies. Arrived at our villa at 1 am on a Sunday morning, having had to inconvenience the owner in meeting us and giving us the keys just after midnight. Very stressful with a one year old in tow and got the… Read Full Review

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★☆☆☆☆

“OK Rent a car”

Written on: 07/09/2014 by AlexandraGardner (1 review written)

Dreadful!! Had no idea where the mini bus was, then when we found it we couldn't get in, and waited for over 30 mins for the next one. Followed by over 2 hours in a queue , everyone arguing over all the extra charges, such as fuel, and 39 euros to drop the car off early ( 7.30am ). Then when we dropped the car off they 'found' some tiny scratches and charged us 390 euros... they were doing the same to the guy in front, RIP OFF!!!!… Read Full Review

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★☆☆☆☆

“At the time of delivery they charged us 540 euro for 3...”

Written on: 05/09/2014 by Blackburnbl456 (1 review written)

At the time of delivery they charged us 540 euro for 3 nonexistent scratches . After my controversy, the reduced the amount to 360 euro. Horrible!!! avoid!!!!!!!… Read Full Review

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★☆☆☆☆

“Avoid ok rent a car company”

Written on: 03/09/2014 by mcnmcn (1 review written)

The worst experence ever had with a company, ruined my entire holiday. Had to wait 4 hours at the office to hire the car everyone complaining no response from any sort of management only 2 staff on the desk took 25 minutes per person to sign up already bought insurance said it was not valid had to take out their insurance on top loafs of hidden extras charged 900 euro holding deposit. Ordered an automatic finally got to the desk after a 4 hour wait was told they had none in stock apart from… Read Full Review

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Kevbrown763208's Response to mcnmcn's Review

Written on: 06/09/2014

This is so bad, I really feel sorry for you. This firm needs to be higlighted by everyone who has experienced their disgraceful service and immoral business ethics. Do what you can to share this over the internet.

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★☆☆☆☆

“Disgusting service ”

Written on: 03/09/2014 by leewhitehouse81 (1 review written)

OK Car Hire/Rental are the worst company I have ever come across. They kept us waiting for an hour when we arrived at the airport (no signs for where we got picked up unlike other companies) then when we travelled the 10 mins away from the airport we joined a queue for over 2 hours with a 3 month old and a 5 year old waiting to get our car. When we did get the car it was covered in scratches, dents and marks to which I studied for a while making sure I got all of them on the paperwork so not… Read Full Review

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★☆☆☆☆

“**** OK RENT A CAR - STEAR WELL CLEAR OF THIS FIRM ****”

Written on: 02/09/2014 by GracieHutchison (1 review written)

Waited 30 mins to get on board the third bus (they only hold eight seats). Then waited 2 hours to be served - no apology for the delay. Then pressurised to have an upgrade to a BMW X5 - oh what. Told them "GET LOST", so they then apply scare tactics to buy additional insurance 'cos they go over the car with a fine toothcomb when you return it. They charge 30 euros for admin, and another 84 to 150 euros for their insurance. This firm is a disgrace to the car rental market. They should be… Read Full Review

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★☆☆☆☆

“Just Awful”

Written on: 02/09/2014 by JaydaCox (1 review written)

Two hour wait only to be hustled for an extra €180 for additional insurance cover. Told then to stick their car and I suggest others do the same. Not a good start to a holiday with wife and two kids in tow after midnight in god knows where having to take a taxi to the resort. I would rather walk than be treated like by this company… Read Full Review

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★☆☆☆☆

“DO NOT USE THESE CHEATS ”

Written on: 01/09/2014 by Coyleci307 (1 review written)

Ripping as many people as they can off for tiny marks ..that were on the cars beforehand..at a couple of hundred euros a hit .. Service is also absolutely dire . … Read Full Review

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★☆☆☆☆

“Think again”

Written on: 31/08/2014 by MauriceGriffin (1 review written)

If it wasn't for the lack of information, the extremely ineffective staff, the tons of paper to fill out - without any one to tell you how, the extra deposit or charges the did not mention in advance or the way it all ended - yes, we ended up paying for someone else's damages ..well then perhaps I would rent a car again. I mean, the Fiat 500 is a quiet decent car to cruise along the mountain sides of Mallorca. But stay away - that's my advice!… Read Full Review

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★☆☆☆☆

“avoide this lot ok car rental ile give them no stars...”

Written on: 28/08/2014 by puma5141 (1 review written)

rented car from ok cars on arrival found shuttle bus to ok cars location driver a misery good start arrived at ok cars base hot waited 2 and half hourers big que while stuff plie there trade of extracting extra money out of you im sure all you needs is to take out another policy mine cost 15 quid its for 600 euro excess if u smash the car up you pay claim it back after they charge you every costomer they dealt with had argument one nearly ended on blows it was truely dreadfull one of the worst… Read Full Review

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★☆☆☆☆

“Splendidly awful”

Written on: 26/08/2014 by Timxl (1 review written)

Why Doyouspain or anyone recommends this lot is beyond me. Avoid like the plague. Rude as hell, desperately slow and useless. Also nigh on impossible trying to find them again to drop the car back. People have mentioned the hidden charge which you do not find until you get there. Moral of the story, read the reviews and do not book with them. Doyouspain shopuld be ashamed… Read Full Review

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