OK Rent A Car - www.okrentacar.es Reviews

★☆☆☆☆
1.2 / 5
206
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OK Rent A Car - www.okrentacar.es

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Latest Reviews

★☆☆☆☆

“Waiting for refund”

Written on: 12/07/2017 by KellenScott (1 review written)

We paid insurance online. Had to pay again on pick up. Promised refund NO Refund … Read Full Review

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★☆☆☆☆

“Waited over 2 hours”

Written on: 03/07/2017 by ShayleeButcher20 (1 review written)

We arrived at the hire office around 4pm there were about 30 people waiting and one lady had been waiting about two and a half hours there were no seats and not much shade I felt sorry for people waiting with kids,we waited over 2 hours when my sister got to the desk she was another half an hour,I don't know why it takes so long ,especially as we had previously paid,you then get given a piece of paper where you have to faff around marking off scratches and dents on the car! Seriously this… Read Full Review

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★☆☆☆☆

“DO NOT USE they will take your money.”

Written on: 28/06/2017 by TimDeegan (1 review written)

DO NOT USE.  I booked an Audi A1, and paid for both the rental and the damage wavier insurance through doyouspain.com. I was collected by the OK Rent a Car minibus from Palma airport and taken to their off airport office. After a long wait in a very busy office I was offered a special offer upgrade to a Range Rover Evoque for €25, which seemed like a good deal so I decided to go for it. I also had to pay a €200 deposit for fuel, and was told that if I return the car full then I wouldn't… Read Full Review

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★☆☆☆☆

“OK Cars Ibiza, NO!!”

Written on: 23/06/2017 by Chace40 (1 review written)

Waited 2 hours to get our car. Everyone was going mad. Not enough chairs to sit down.So had to stand in blazing heat. Tried to use "Fear Tactics" about insurance, even though I had got fully comp. Thought we may have gone on a bad day. But it was just as bad on our return. Awful. Plus they blocked off 600 euro on my credit card and a week later, it's still not been unblocked. I used OK Cars in Mallorca and they were brilliant. Poor showing! Sort it out… Read Full Review

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★☆☆☆☆

“The cheap car costs in Ibiza and at a lot of...”

Written on: 22/06/2017 by davedsquared (1 review written)

The cheap car costs in Ibiza and at a lot of destinations at the moment Spain mean these companies need to make up the cheap rental costs through dodgy cars. Apart from the fact I had to wait 3 hours for a car , the next day the car battery was flat , I called office they informed me it would cost 250 euros to come a and retrieve car , I refused to pay this , I asked at my hotel and between us managed to get the car going , I drove back to the office , after another hour waiting I was given… Read Full Review

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★☆☆☆☆

“DO NOT book a car with okrentacar.es”

Written on: 12/06/2017 by Gaugex1990 (1 review written)

DO NOT book a car with okrentacar.es I rented the car and everything was fine. Returned the car with no problems and was told I would receive my €600 within 3 days. Two weeks later and I still haven't received my deposit back. I checked their website and it also says deposit will be returned within 24-72 hours. I contacted OK Rent a Car and they are now saying they won't be returning my deposit for up to 30 days! I'm now going to get charged by my bank when my credit card payment goes out… Read Full Review

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★☆☆☆☆

“AVOID! robbed whilst waiting for our hire car”

Written on: 29/05/2017

Avoid this company at all costs! We have just recently returned from our Ibiza holiday. Once we arrived at the airport we were left waiting for a shuttle bus to take us to the car hire place for over an hour. Once we got on the shuttle bus all they had was a booster seat for my 3 year old to sit on. Once we arrive at the car hire office which I can only describe as a glorified warehouse in a dodgy area we were left waiting a further 3 hours. There is very little seating and some dirty toilets… Read Full Review

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★☆☆☆☆

“USE AT YOUR OWN PERIL!”

Written on: 16/05/2017

A bunch of criminals hiding 2 miles away from the airport on a seedy back street preying on honest hard working people!. Countless hand bag thefts from their own cars while you load your luggage! On return you are subjected to nasty rude staff who try every trick possible to blag you out of your money!.. DO NOT PAY THE 600 EUROS they want to hold on your credit card before you take the car. YOU WILL NOT GET IT BACK!!!!!!! they will find a minuscule mark that you didn't see when taking the car… Read Full Review

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★☆☆☆☆

“6 days in Ibiza”

Written on: 14/05/2017 by Gajan (1 review written)

- My wife and I were spending a week in Ibiza. - We went in early May, well before the Island hits its busy party season. - We arrived on a Monday evening at 9pm. - OK rent a car is not in the airport and is a short drive which a shuttle service is provided. I've done car hire like this before and have no issues with this and we didn't have to wait long to get a transfer. The driver was polite and helped load our bags. - Once we arrived at the office there was a ticketed system and we were 9th… Read Full Review

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★☆☆☆☆

“OK Rent a Cqr worst rental experience”

Written on: 11/05/2017 by rbpapw (1 review written)

I had a very bad experience renting from OK Rent a Car in Barcelona. The car I was given had an incorrect cap installed on the coolant reservoir and held in place with tape! They should have never rented the car to me in this condition! I have a photo for evidence. After 4 days the coolant had leaked out and the car broke down. I was without a car for more than 24 hours. Because I was in a remote area, the company sent a taxi to take me to Zaragosa to get another car (a 2 hour trip one way + 4… Read Full Review

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★☆☆☆☆

“Close to Cheating”

Written on: 11/05/2017 by DarwinDay (1 review written)

When we arrived at Barcelona Airport, it turned out that the car rental is not at the airport but some kilometres away. We could not find the shuttle bus that was supposed to take us from the airport to the car rental. Staff at the airport was not able to give us any usefull information. Since the main purpose of a rental car is to bring us to our hotel, it is completely useless, if the car is not at the airport. Therfore, we finally skipped the booking… Read Full Review

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★☆☆☆☆

“WORST RENTAL COMPANY”

Written on: 05/05/2017 by KonnorRegan41 (1 review written)

This is the worst rental car company I have ever dealt with. We waited for well over 4 hours to get our car having arrived at a garage on their shuttle bus (with an extremely aggressive, rude & frankly dangerous driver). There was absolutely no information & staff couldn't care just said they didn't know anything. When we finally got our car the lady who served us was incredibly rude, unhelpful & tried to give us another car. Albeit this car was 2 tiers above what we had paid for but no… Read Full Review

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★★★☆☆

“Could have been worse”

Written on: 04/03/2017 by 143Porterfield (1 review written)

We arrived on a late night flight at Terminal 2 Barcelona airport and spent 90 mins looking for the shuttle bus. If we had got some directions on where to collect the bus this would have been helpful. (We now know it's opposite C ). Their office is about 5 mins by bus. There was only one member of staff so quite a wait. However she was very polite and professional. You have to assess the condition of the vehicle yourself which is fine except it was pitch black outside so had to use a phone as a… Read Full Review

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★☆☆☆☆

“Never use OK Rent a Car”

Written on: 01/01/2017 by Lynch50 (1 review written)

We spent our Christmas in Barcelona and booked our flight by Norwegian and we were directed to some car rentals at the airport including the OK care rental. When we arrived at Barcelona Airport, it turned out that the car rental is not at the airport but some kilometres away. We could not find the shuttle bus that was supposed to take us from the airport to the car rental. We finally found a taxi that agreed to take us to the place but it was a challenge for him to find the place as it was in… Read Full Review

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★☆☆☆☆

“BE VERY AWARE - €840 WORSE OFF”

Written on: 23/11/2016 by bmbutt (1 review written)

I have had a horrible experience with this company where I rented a car, it broke down, I had to pay for the vehicle to be towed back and then they take my whole deposit of €600 Euros plus the vehicle recover charge of €240. I am in a lengthy process to claim it back. Fortunately, I have a good case so lets see what happens. Highly recommend you do your homework on this company beforehand. I had been employed to shoot a film in Ibiza and left the UK on 24 August. Together with two of my… Read Full Review

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★★★★★

“Amazing staff in Palmanova”

Written on: 29/10/2016 by notle (1 review written)

While on holidays in Palmanova we wanted to rent a car. All the offers were up to 120€ for two days. When asked at the OK desk next to the Katmandu park we were told with half the price. 50€ for two days, full insurance and a Fiat 500 for our trips with no extra charge. Our transfer to the airport change for earlier not giving us enough time to drop the car but the amazing guy (can't say names but young african, kind personality), came 1 hour earlier to help us drop the car and offered to… Read Full Review

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★☆☆☆☆

“Avoid at all cost !!! ”

Written on: 18/10/2016 by Alexanderzd497 (1 review written)

Arrived and would first of all not accept our credit card, stated that we MUST use there insurance after explaining that we had our own annual insurance. It was after 12am when we arrived, the lady at the counter was not very polite, stated that we either pay the cost of there insurance which was an extra 99 euro or she would or allow us to rent the car. if you want to have a stress free start to your holiday, then AVOID This car rental company. Avoid OK Cars and be careful who you rent… Read Full Review

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★☆☆☆☆

“I do not recommend OK as they are dishonest, and...”

Written on: 16/10/2016 by IsaiahPierce (1 review written)

I do not recommend OK as they are dishonest, and clearly out to customers with confusing upselling, fuel policies and it seems if you don't take out the full insurance for around 20euro extra a day you may not see your excess card charge of about 750euro ever again! However they are considerably cheaper than others on comparison sites and we found the pick up and drop off relatively straightforward (minus the trickery). So, if you do want to give them money, in order to save, at least go in… Read Full Review

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★☆☆☆☆

“1 hour waiting for pick up a wracked car”

Written on: 09/10/2016 by ahCostello4 (1 review written)

In ibiza airport we had to take a bus to the car rental station. There we waited in a line for 1 hour. The ticket Maschine was brocken and the staff was very slow. At least we got a 3 doors car but had pre-ordered a 5doors car. The car was scratched all over, the tiers were half filled and it was dirty all over. I had to check it by myself. In addition the tank was not full. This was the badest experience I ever had with a rental company. Never again… Read Full Review

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★☆☆☆☆

“We have just returned today from Barcelona and had the...”

Written on: 01/10/2016 by MckennaUpton (1 review written)

We have just returned today from Barcelona and had the misfortune of using ok car hire The business is some distance from the terminal Shuttle bus service badly signed and organised Staff in interested We got the car Got screwed on fuel policy Left bags in car , check in girl took keys back inside Went inside to get them and had bags stolen from car in seconds Over 5000 euro of cameras,of,iPad ,passports etc Staff did not care One staff member said it was second theft that… Read Full Review

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