OK Rent A Car - www.okrentacar.es Reviews

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Latest Reviews

★☆☆☆☆

“Do not use OK car rental!!!!!!!!”

Written on: 16/11/2014 by OwenHull29 (1 review written)

This company will rip you off by claiming you have scratched the car when you return it, then charge you obscene amounts of money for the damage!! €275 for two tiny scratches that had no doubt already been paid for by the previous rentals. Amazing how the employee checking the vehicle on return knew exactly where the scratches were and didn't look all over the car!! Refused to sign the damage report, employee ignored everything we said, and our credit card had been charged before we even got… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 30/10/2014 by JaxonJamison (1 review written)

The waiting time untl being served was 1h30. When we finally reached the counter we have been told that our reservation was been cancelled even though we showed them a confirmation. Their business model seems to be based on offering cheap rates and then charging people for "damages" they never did. We are convinced that the scratch for which we habe been charged EUR180 was actually done by the employee doing the inspection. The same happened to the people who returned the car before and after… Read Full Review

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★☆☆☆☆

“extrem unfreundlich und arrogant, nie wieder”

Written on: 24/10/2014 by Padilla348 (1 review written)

Die schlechteste Autovermietstation die ich je hatte. Abholung am Flughafen stand nicht bereit, kam verspätet, zuwenig Schalter und als Dank dann eine Gebühr von über 30 € weil es dadurch nach 21 Uhr wurde. Versteckte Kosten , Fehler bei der Abwicklung ( falsches Auto, falscher Fahrer, falsche Mietdauer - alles bei ein un der selben Anmietung) und extrem unfreundliches Verhalten der Angestellten. Mit Sicherheit nie wieder diese Autovermietung. So was gehört verboten… Read Full Review

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★☆☆☆☆

“Frauds ”

Written on: 17/10/2014 by Jadax282 (1 review written)

Booked via Do you Spain ...total prepaid 92.90 ..got my excess insured elsewhere so best them there. Wanted fiat 500 Unwanted "upgrade" to micra 49€ Roadside assist 14€ Service charge 12.90€ Nearly double ... No joy with OK IN MAJORCA Nomjoy with Do you Spain I have been done. And so will you… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 16/10/2014 by NoelleBradley (1 review written)

This company is a shambles. The customer service is non existent. From a shabby office to shabby attitudes and fraudulence beyond belief. I have never felt personally attacked in the way I was today by this company and in particular one member of staff. I have rented cars all season from DoYouSpain so have used various different companies. Not until I crossed paths with OK did things start to go uneasily for me. There is zero organisation in the office, none of the staff know or care what is… Read Full Review

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★☆☆☆☆

“absulute conmen ”

Written on: 11/10/2014 by andiemax (1 review written)

dont use this company your better of going to hertz or eurocar soon as we got there said the wanted more money for insurance the when we took car back they charged us180 euro for damge to car what we already marked down on sheet befor we took car from there compound when we complained they just laughed at us dont dont dont use this company even better put some more money to your holiday and go to decent country… Read Full Review

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★☆☆☆☆

“Terrible experience! Avoid them!!”

Written on: 04/10/2014 by misterpabio (2 reviews written)

IBIZA AIRPORT: No one showed at the airport,half an hour later we had to reach the company using a friend's car. Charged twice the amount already paid for every kind of strange taxes, then again charged 600€ in my credit card and after 3 weeks I'm still waiting for the refound! This is the worst experience ever since I rent car! Avoid to rent by them!… Read Full Review

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★☆☆☆☆

“WORST CAR RENTAL COMPANY EVER- AVOID!!!!!”

Written on: 29/09/2014 by lozzag (1 review written)

At first we hire the car on holiday autos. We hire a toyota yaris, full tank to full tank, pick up directly from the airport car park. Get a call the next day to say this car is now not available and we have to pay £4 more for a VW golf. ok i thought, had an email confirming straight away. got to the airport, at least 15 min journey in a shuttle bus to pick up car in industrial site, unlike europecar, hertz on site. not what i asked for. then got there, no VW golfs, some other car that i've… Read Full Review

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★☆☆☆☆

“OK RENT CAR..YOUR STRESS IN VACATION”

Written on: 29/09/2014 by Proctorzg73 (1 review written)

I rented a car in Mallorca this summer. I booked trought AutoEurope and I got an insurance on excess, then no additional insurances were needed. I made 4,5 Hours queue in the middle of nowhere, I was kidnapped by this company. After that I was stronlgy suggested to get an ADDITIONAL insurance to have zero excess in case of damages to some parts. More than strongly : the guy showed me the repair list, from a single scratch 180€ to a missing seat 800€ . ...and so on. That's the repair… Read Full Review

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★☆☆☆☆

“NOT OK Rent a Car!”

Written on: 29/09/2014 by laraminx (1 review written)

My friend booked 6 days rental this September 2014 not having seen the reviews on this site. We turned up at the airport and waited for a shuttle bus to take us to OK rent a car. When we arrived it looked like a seriously unprofessional operation - lots of tourists sat around waiting to speak to somebody but everybody who 'worked' there was surly and wouldn't give us any information about what was going on. The place looked like somebody's backyard - nothing like what you'd expect from a… Read Full Review

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★☆☆☆☆

“Do NOT use this company!”

Written on: 26/09/2014 by Kaileyd (1 review written)

We have just arrived back from a lovely holiday in Majorca which has been spoiled by this company first of all when we arrived at the airport there is no ok desk after asking around and phoning the office on a number of occasions we was finally told to wait for a black mini bus which took us to their office on arrival we was asked to pay and extra £520 euros which was held on my card nothing wS explained apart fr it was am access fee for any damage and would be refunded in full when we return… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 22/09/2014

Euro extra to the cost. The staff were extremely rude especially the Manager who refused to give me his name. The worst company I have ever dealt with. AVOID!!!!A total rip off company giving Ibiza a bad name! It took an hour to collect me from the airport which then occurred a… Read Full Review

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★☆☆☆☆

“terrible company, avoid it”

Written on: 22/09/2014 by Reid277 (1 review written)

terrible company, first of all those waiting times, they took 2 hours to get us to their office.. we were waiting in the sun without water and place to sit. Secondly, we got different car that we order, we got bmw x3 instead of seat ibiza, we were happy about that but not when we had to give the car back... Right, so we had an accident with that x3 and what they told us the car dont have insurance!!! How the **** 2013 car can drive without insurance and the other thing we paid 2 dodgy… Read Full Review

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★☆☆☆☆

“Be very careful”

Written on: 19/09/2014 by glAndersen248 (1 review written)

The car of OK Rent A Car had lots of scratches, but when I picked up the car nobody told me about this or the possibility to mark them on a form. Luckily I asked for it myself and had to point out every single scratch on that form. I would expect OK Rent A Car to do that since they know their own cars best. If OK Rental finds a scratch on the car which wasn't on the form, you have to pay a lot of money. Another person had to pay 150 euro for a little scratch. Is this ethical? Please be informed… Read Full Review

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★☆☆☆☆

“auwfull cie the worst in the world”

Written on: 17/09/2014

I rent a car in ibiza with the promessthey give me this exact model I rented... the firm is not near the airport and you must wait a small pick up often crowded so you must wait on the airport parking a very long time for your seat in there poor car in their office ibiza =2.5 hours waiting!!! queue, under sun, without any water ,no seats etc and of course not the model promised =in fact all is lyings and false= they have not these cars at good prices =custumers (like me) are stupid to make… Read Full Review

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★☆☆☆☆

“Do not hire from this company”

Written on: 15/09/2014 by MEC66 (1 review written)

When you book you think you are getting a good deal - how wrong can you be. For a start the pick up is off the airport site and you have to catch a transfer to the pick up point, this information was not made clear on booking. We queued for nearly an hour, each person seemed to be taking at least 20/30 minutes with a member of staff. The reason being the confusing terms and conditions regarding the excess and insurances polices. Total rip-off.. You could opt to leave a credit card deposit of… Read Full Review

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★☆☆☆☆

“Extremely long wait, rude and intimidating staff and...”

Written on: 15/09/2014 by Sg68 (1 review written)

Extremely long wait, rude and intimidating staff and charged us for damage we hadn't done… Read Full Review

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★☆☆☆☆

“DON'T GO NEAR IT!”

Written on: 15/09/2014 by alexplainlater (1 review written)

Rip off merchants the likes you'd only expect to see in a Guy Ritchie film! Their prices are standard and I have a feeling that the way they make an extra cut is by swindling the insurance when they make claims from tiny body scratches they never end up fixing anyway! I also think they actually have vans that go around Palma in search of OK stickers on cars and deliberately scratch the cars for the insurance money!!… Read Full Review

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★☆☆☆☆

“This company is corrupt!!!!”

Written on: 14/09/2014 by dancorb (1 review written)

Please please read all the reviews before considering to hire from this company. If you have already done it, back out and take the small hit off money potentially lost as in the long run you will be better off. Our experience was on the 8 th sept 2014 and again the 14 th sept. To summarise, we spent over 2 hours in a queue after getting to the rental place via bus from the airport, this was with a one year old. The facilities are irrelevant when you compare to what how the company take from… Read Full Review

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Kaileyd's Response to dancorb's Review

Written on: 27/09/2014

Can I ask what car or was as this sounds very similar to the damage they have just charged us for on a browny coloured polo I'm having a nightmare with the company and when we disputed it with them they phoned the police on us! It's a disgusting company

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★☆☆☆☆

“the worst experience ever”

Written on: 14/09/2014 by AshleighKearns (1 review written)

I booked twice with OK RENT A CAR company as prices were not bad.First time was in june and in they office in Ibiza airport ( while waiting ,two hours for the car)i get stolen of my wallet.They also chrged my bill of 15 euros with out advise when i made reservation.Second time ( i rented with same company becouse my sun reservation)they charged me 54 euros with out a valid reason.Stay far from this agency… Read Full Review

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