Not good

OK Rent A Car - www.okrentacar.es
★☆☆☆☆
1.2
7.0% of users recommend this
  • Value For Money

83Burgess's review of OK Rent A Car - www.okrentacar.es

“Not good”

★☆☆☆☆

written by 83Burgess on 09/06/2015

Wait for pick up of car was 1 hour 45, not good especially, with a one & four year old running around. We booked to go to mallorca due to short plane journey and then end up in a car hire office for nearly as long as plane journey. On return of vehicle it had been windy so car had a film of sand all over it. Despite this the ok rental man went straight to a part of car under a rim and found a scratch. There was no way he would have pointed that out without knowing it was already there. We got stunk with a £250 cost due to this small scratch which we didn't even know was there.

When we argued he just said your insurance will cover it. We took excess car hire insurance with axa out before the holiday. However despite numerous emails axa insurance aren't replying to my request to make a claim.

Don't use ok car hire rental

  • Value For Money

Was this review helpful? 0 0