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Drivalia Car Rental - www.drivalia.com
★★★★★
4.6
93.0% of users recommend this
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Uglysisters's review of Drivalia Car Rental - www.drivalia.com

“Drive”

★★★★★

written by Uglysisters on 24/10/2015

We travel to Spain 5 times a year and will not use any other car hire company, also we always book through an agent (such as hirecarsinspain) as that seems to get an even cheaper deal. There is always a transfer bus waiting at the airport stand and a minimum of 2 if not 3 people at the hire car booking in desk unlike most of the best price deal offices in the airport where we have many times wanted at least an hour! Good, fairly new cars, with every tiny mark recorded on the hire documents plus this last car 11 October to 22 October ie 11 days cost me a few pence over 25 quid. Now for the not so good bits, as usual, if you don't want the rip off full insurance, you get a sum of money blocked, that is held in obeyance but not actually deducted from your card. Now in the case of Drivalia it's a whopping thousand euros so you obviously have to have a good credit card or make sure there's enough left on it!! And last but not least they do not have a branch at Murcia airport and we use that airport through the summer months while It is open.
Booked out again to Alicante end November and again end January 2016 and will again use Drivalia

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Drivalia_Car_Rental's Response to Uglysisters's Review

Written on: 31/10/2015

Hola!

Thank you for hiring a car from Drivalia and taking the time to leave a review.

We are delighted that you enjoy using our company and we look forward to serving you for many years.

If is true that the cost of insurance has increased but this is directly due to two factors: Firstly the number of damages is constantly increasing with millions of euros being spent on repairs and secondly as car hire drops in price on the budget packages what we can afford to include is less so the top up cover is covering much more. As you said, 25 pounds for 11 days car hire is cheap, in fact its only a fraction of the real cost for us to operate the car alone, nevermind the staffing costs, office operating costs and so on.

Obviously when it comes tothe insurance which opens us up to a lot of liability we have to ensure that we cover our costs.

See you soon!
The Drivalia Team

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