Drivalia Car Rental - www.drivalia.com – Questions & Answers

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by PleaseRemoveAccount on 17th May 2015 Report this content
Used Drivalia for the past two years with no problems. I spend 28 days in Spain each year, however this year they have limited the maximum hire time to 25 days! All other hire companies limit to 31 days. Many of my friends have now selected other companies, looks like I will be joining them. Why after building up a good customer base would Drivalia do this, seems designed to lose customers?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (6)
Report this content d0mokun Written on: 18/05/2015
You could always return before the 25 day period is up and do a new rental. The problem with the other car companies is that they require the use of a credit card for the initial payment/ deposit. Great if you've got one, useless if not!
Report this content Pointer.two Written on: 18/05/2015
Suggest you phone them  with a tentative enquiry, they will surely be able to explain the anomaly you have spotted.
Report this content cwiffen Written on: 18/05/2015
Hi, SolMar were just down the road (about 300 metres more) from Drivalia (In Alicante), they were pretty good apart from the long time we waited to collect the car. We always use EconomyCarHire.com to find a rental so it may be worth looking them up as they are extremely good.
Report this content Lindibot Written on: 18/05/2015
I use Drivealia all the time and currently have a car for 6 weeks. It is just the 'on-line' booking system that doesn't quote for more than 25 days. You put the dates in you want and then when it tells you to contact them because it is more 25 days, you just tap on their email address and ask for a quote. They reply very quickly and you pay on pickup. I have just taken a Basic Plus package plus extra driver for six weeks for just €263.29. I cover my excess with a policy through Insurance4carhire.
Report this content Deepjoy Written on: 18/05/2015
I used Drivalia twice last year. On the second occassion I wanted a 34 days hire which I couldn't do online. I wrote to them and they accepted the booking via email without any problems. Good customer service. Not sure why you can't online.
Report this content Bailey-Family Written on: 21/05/2015
No idea why Drivalia should buck the 31 day trend. Personally my average trip maxes out at 21 days so no impact on me. I have tried several hire companies and Drivalia is the best by a country mile. Has anyone asked Drivalia why change. As remarked elsewhere you could always return after say 21 days and re-hire, but that would only be convenient if your holidaying close to the rental centre, and that's not always the case.
See All Answers
Asked by GaleAllen on 18th September 2014 Report this content
How much is the extra insurance?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (8)
Report this content EricGrounds Written on: 19/09/2014
To be honest, I cannot remember. But I can remember that the whole package was highly competitive and the service was better than anything I have encountered anywhere else in the World
Report this content fab1888 Written on: 19/09/2014
I'm just back from a 15 day hire and the cost of the extra insurance for that period was £35.65.
Report this content el profe Written on: 19/09/2014
I can't remember, just that it was a bit off putting to have to make choices quickly while standing at the desk. It is essentially excess insurance to cover things like wing mirrors, roof, trim, tyres etc that are excluded from the mandatory insurance.If you do have an accident it's highly likely that something on the excess list will be affected and the best way to avoid this cost is to take out your own car hire excess policy before travelling. This works out much cheaper and you can comfortably say no to any extra package offered when you turn up at the airport. Nearly all car hire companies do the same thing and in every other sense this is a good hire company.
Report this content Jfb1066 Written on: 19/09/2014
Don't buy the car hire 'extra' insurance from the Car Hire Company, whoever they are. They are all too expensive. Simply buy the excess cover from one of the many UK insurance providers before you go for a fraction of the cost. Just search car hire excess and you can then compare options and prices. Take your policy certificate with you to show your car hire company if required.
Report this content DJGraham Written on: 19/09/2014
Did not take extra insurance. We had taken out Car Hire Excess Insurance Policy before travelling for €47.18 in total. This was done through mondial-assistance which is underwritten by Allianz. The rental was very competitive and have no problem with recommending Drivalia
Report this content Lindibot Written on: 19/09/2014
I don't know because I have a policy with Insurance4carhire which covers all my car hiring for 12 months. Worth buying.
Report this content anna.kopp Written on: 19/09/2014
I cant quite remember, but the pricing is on their website. and also, you can write an email and ask them. they were not pushy about selling us additional insurance like we have experienced from the other car rentals there, it was fast, clean, convenient, friendly, and good price. I will not rent from anyone else again in Alicante!
Report this content HonestJo. Written on: 20/09/2014
If you intend hiring cars abroad for more that one week in any year then buy an annual policy before you go for about £40.00 subject to conditions. I had annual insurance when I hired from Drivalia and they did not pressure me to take their insurance in any way, very unusual! I could not fault them in any way.
See All Answers
Asked by zilla1960 on 20th January 2014 Report this content
How much is the tyre, window and under carriage cover?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content Drivalia_Car_Rental Written on: 17/02/2014
Hi zilla1960, The intermediate cover is 5,95 Euro per day and the full Premium cover is 6,95 Euro per day.
questionAnswer