Costa Coches Rent-a-Car www.costacochesrentacar.biz Reviews

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★★★★★
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Costa Coches Rent-a-Car www.costacochesrentacar.biz

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Latest Reviews

★★★★☆

“Costa Coches car was fine but get correct pick-up...”

Written on: 15/11/2014 by AinsleySchmidt69 (1 review written)

We're actually more comfortable if the car isn't a shiny new trouble-magnet (this certainly wasn't). Fair fuel policy was a major attraction (return as found) as was the very reasonable rate. The booking process online went well with good comms and my email Qs answered. PICK-UP threw up major glitches, however. Voucher for hire Oct 2014 told us we would be picked up by shuttle and taken 5 mins to off-airport site on Autovía interchange where we would get the car. Return would be reversed… Read Full Review

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★★★★★

“Good value and problem-free car rental in Almeria”

Written on: 21/04/2014

Booked 2 week's car rental in Almeria, based on one recommendation. We were a bit wary after reading so many negative reviews of so many car hire companies. Costa Coches replied very quickly to our email enquiry. We were met at Almeria Airport by a friendly member of staff, and our car was in the car park, waiting for us. Paid cash (329 euros), which included a 5% discount for cash payment and opted for full/full fuel policy. The lady who met us told us which petrol station was best to use… Read Full Review

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Foxilady's Comment

Written on: 08/01/2015

hhhmmmm well my complaint is different. Let's see what excuse they give for my negative experience eh? This lady, was very helpful with me yesterday with emails back and forth answering all my questions. Due to the fact that I have hired before in Spain though Gold Car, what a terrible experience that was. So in order not to repeat that experience as I say, I was back and forth with questions, and she answered every question satisfactorily. This morning I go to the booking form and complete everything ie passport and driver licence details, visa card etc and get to the bottom of the page where I expect to see a price, but there wasn't so i hit return and that was that, my booking had gone through and no advice of price?????? So I email and she sends an email with attachment, which I cannot open as it contains a virus. So I send 2 more emails asking how much is the hire, NO REPLIES! I get straight onto my bank and cancel the transaction, well actually I had to cancel my card so it couldn't go through. The bank had had no notification of this transaction by Costa by this time. I now have to await a new card but it's worth it because who knows how much they were planning to take from my debit card. It is now close of business and I have sent 4 emails in total to Costa and not even the courtesy of a reply. BE WARNED DO NOT DEAL WITH THIS COMPANY, THE CHEAPEST IS THE WORST!!!!!!!!!!!!!!!!!!!!

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