Sado Rent - www.sadorent.pt Reviews

★★★☆☆
3.2 / 5
28
57% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Sado Rent - www.sadorent.pt - Ask a question now

Media Gallery for Sado Rent - www.sadorent.pt

Sado Rent - www.sadorent.pt
Sado Rent - www.sadorent.pt

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Sado through Atlas Choice”

Written on: 16/09/2016 by AlonzoCraig215 (1 review written)

I was sceptical about this company - namely because of the low price and the fact I'd not booked directly. I called Sado a few days beforehand to enquire about collecting the car earlier than agreed - not a problem, booking updated and no price change. I then expected to be "upsold" all the additional extras at the desk. No suggestion of additional insurance and the clerk asked where we were going - explaining that the motorway toll device would be useless for us. The car was brand new and… Read Full Review

Report this review
★★★★★

“Absolutely no reason to avoid this company”

Written on: 29/08/2016

Lisbon Airport Everything about our 2 week hire was exactly as you would expect and as described by the company. We booked indirectly through AltasChoice so were allocated Sadorent by them. The rep was waiting at the "Meeting Point" as stated on the Voucher and, whilst he could have been holding the Sadorent board more prominently, he was easily identifiable. We were asked to wait for the shuttle bus (as expected) and after about 10 minutes he came and got us and introduced the shuttle driver… Read Full Review

Report this review
★☆☆☆☆

“Fishing for additional money - DO NOT RENT THERE!!!!!”

Written on: 18/07/2016 by Griffin481 (1 review written)

Although SADO RENT is not directly located at the airport of Lissabon and you have to be brought there by a shuttle bus that you have to wait for, the overall impression of their office looked good. The car was also really nice and new. The guy roughly screened the car for damages before we left. While renting this car, we did not have any problems and we were really careful as not to damage it. They did try to get us to rent their GPS for 10€ a day (ridiculous) and 18€ just to use… Read Full Review

Mcmsac's Comment

Written on: 09/08/2016

I had exactly the same experience with this company a few days ago. I booked my car rental via Atlas Choice who advised this would be the company they partnered with at Lisbon Airport. On arrival at the terminal it took an hour to track down the rep in a far flung corner, who was actually sitting on the board indicating the company name. When he eventually finished his conversation with a female rep from another company he called for the van to take us to the hire place, this took another 40 mins. So nearly 2 hours after arriving we finally got to the hire place where the rep told us they would take a €1900 Euro deposit and tried to sell excess insurance, which i declined. The rep did a 30 second cursory check of the car and asked me to sign a form indicating no damage.On returning the car a week later the rep came out to check the car and immediately went to look at the area under the bumper on the drivers side and informed me there was a small scratch on a piece of plastic around the bumper. I protested that I had only driven the car to my accommodation where it had been parked on the drive all week and that the scratch could have been there when i collected the car. Given that neither I nor the rep got down on our hands and knees to check under the car when taking it out It was impossible to know if it was already there, and in any case a small scratch such as this would be considered irreverent and normal 'wear and tear' with other companies. The upshot was they charged me €125 for this small scratch! The service was appalling and this company is just out to rip people off. I would advise people based on my experience to avoid them at all costs.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Good friendly service”

Written on: 15/05/2016 by tinopereira (1 review written)

Great service ,good reliable Toyota last May/15.Took time to explain car and check outside for any damages. No surprises when I returned car. I highly recommend… Read Full Review

Report this review
★☆☆☆☆

“Worst experience ever!!!”

Written on: 29/12/2015 by Holdenv215 (1 review written)

We decided to rent a car from Sado Rent for the first time based on the value and let me tell you that it was the worst decision of our life! The company basically lied to us right from the beginning stating that the car did not have a spare tire because the car was equipped with what they said were the original run-flat tires. For those of you who don't know what that is, it's a specialty tire that seals any puncture in the tire should you run it a problem were you get a flat. To say the least… Read Full Review

Report this review
★★★★★

“Rien à redire..”

Written on: 28/09/2015 by VILELA (1 review written)

cela fait maintenant plusieurs fois que je loue mon véhicule avec Sado rent via atlas choice à Lisbonn, tous est parfait tarif compétitif, accueil sympa en ville comme à l,aéroport. je recommande… Read Full Review

Report this review
★★★★☆

“Vacances au Portugal”

Written on: 19/09/2015 by denreg (1 review written)

Bonjour, Nous avons loué un véhicule via Atlas Choice chez Sado Rent. L'annonce précisait une Mini One ou un véhicule similaire. Le jour convenu nous avons téléphoné à l'agence, une navette propre et bien entretenue est venue nous récupérer à l'aéroport de Porto et nous a conduit à l'agence à 3 minutes de l'aéroport. Nous avons etetrès bien accueillis et avons effectué les démarches administratives, ils nous ont donné une Mazda 2 neuve avec seulement 5000 km au compteur au… Read Full Review

Report this review
★☆☆☆☆

“Do not trust...”

Written on: 04/08/2015 by Rodney488 (1 review written)

Beware! We looked after their rental car impeccably. However, on returning the car at Porto their representative identified a tiny blemish on an alloy wheel (which we hadn't noticed when picking up the car, and they hadn't recorded on the log book, and which I can categorically confirm we didn't cause). They proceeded to charge us €75 to repair this minuscule damage. We notice many other customers have had the same technique to fleece them. We had no option but to pay as they hold a €850… Read Full Review

Report this review
★★★★☆

“Serviço muito bom”

Written on: 27/07/2015 by Jmodrade (1 review written)

Bem, não tenho nome das pessoas que prestaram serviço para mim, porém eu recomendo a locadora de veículos para todos. Reservei o carro e no momento que eu percebi que a mala do carro não seria adequada para transportar o que eu queria todos me atenderam muito bem e fizeram a troca do veículo sem maiores problemas. Me orientaram a respeito das estradas. Permitiram uma flexibilidade de horário na hora de entregar o carro sem taxa adicional. Recomendo a todos pelo ótimo serviço prestado… Read Full Review

Report this review
★★★★★

“Our Fiat 500 rental”

Written on: 10/06/2015 by 151Morris (1 review written)

I was very satisfied with the car, great for a tall guy, and the front desk folks were very helpful. They were busy but still were willing to engage, what else can one ask for. I mean a clean wonderful car nice people no hassles… Read Full Review

Report this review
★★★★★

“smooth and fast check-in, check-out”

Written on: 19/05/2015 by AlexusHicks322 (1 review written)

we've hired a car from Sado Rent SA during our holidays in Portugal. I am impressed how smooth and fast they could manage with check in and out. Busy site, but they could find time for everyone. The car was nice and clean. Looks, Sado Rent looks after they clients. Recommended, I'll use them again… Read Full Review

Report this review
★★★★★

“Polite staff, nice car”

Written on: 16/05/2015 by RileyReynolds469 (1 review written)

We rented out a totally new Mini Cooper Convertible in Lisboa. Friendly and polite staff, quick paper work. What else would you require? … Read Full Review

Report this review
★★★★★

“Formidable !! ”

Written on: 13/05/2015

ous revenons d'un WE au Portugal(PORTO) où nous avons loué une voiture 9 places pour découvrir la vallée du Douro, entre filles ! A lire certains messages qu'ont laissé certains internautes, j'avais quelques appréhensions ! N'ayez crainte, l'équipe De Sado Rent Porto, est sincère et chaleureuse.....ceci malgré les prix très attractifs, d'une société méconnue. Si vous souhaiter louer un véhicule, n'hésitez plus. Situés à quelques rues de l'aéroport, un simple coup de fil, et… Read Full Review

Report this review
★★★★☆

“Great service from Sado Rent Porto”

Written on: 15/11/2014 by EmilioKelleher478 (1 review written)

We booked our hire car with Sado Rent Porto in advance through our villa rental company at a very competitive price. They collected us at the airport and took us to their office to complete the paperwork and pick up the car. The car was just over a year old, in good condition and the same as described in the booking information, although they don't guarantee to be able to give you the exact car. We had to agree to an amount being 'blocked' on our credit card as the deposit - 1500 euros. This is… Read Full Review

Report this review
★★★★★

“good price, no problems”

Written on: 04/11/2014 by agolovenko (1 review written)

I was really worried after reading all the reviews but I thought that mostly bad reviews usually get posted so here is my good one as a Karma payback. We rented a car on discovercarhire and the actual service provider was Sado rent. We got a fiat 500c for really good price in lisbon airport. I was met by their guy in arrival hall and was transferred to the office which is 5 minutes away. They gave me the car I was expecting in a good condition and checked very thoroughly for all the micro… Read Full Review

Report this review
★★★★★

“Everything was perfect, as agreed upon”

Written on: 01/10/2014 by Ngarzon (1 review written)

Everything went well and smoothly. We booked through Atlas Choice and after booking, we saw the local supplier was Sado rent and did not have good reviews, so we were a bit worried. Not needed at all! The lady at the Sado rent office in Porto was super nice and friendly. The car was also very clean, no damage, exactly what we wanted, so everything perfect!!! The drop off in Lisbon went smoothly too. The person helping us was not as warm as her, but I think it was more a language issue. There… Read Full Review

Report this review
★☆☆☆☆

“BEWARE - scrupulously check car before driving away”

Written on: 14/09/2014 by ManuelLindsey (1 review written)

Picked up a Fiat 500 from Sado Rent downtown Lisbon office. Friendly assistant who only made a cursory check of the car with me - I had to point out the few dints and chips which she recorded. Unfortunately I forgot to check the hubcaps. On returning the car to Lisbon Airport, the rep made the most thorough check of a rental car I've ever seen, including running her finger down the edge of each door. She noted a tiny scuff on the hubcap and immediately blamed me for causing this, pointing out… Read Full Review

Adamskic's Comment

Written on: 04/08/2015

Exactly the same was performed on us this morning. Tiny mark on wheel was identified and we were forced to pay €75. Couldn't forcibly refute it (but I know we weren't responsible), as we needed to catch our flight home... But others beware. And thanks for sharing your review.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“good service.”

Written on: 04/09/2014 by israelalmeida (1 review written)

I rent a car through economicarhire and SADO RENT (OPORTO AIRPORT) supply the car: good service,clean car,last model,give me all the information and friendly staff(Hugo,Conceiçao )… Read Full Review

Report this review
★★★★☆

“Nothing to report”

Written on: 17/06/2014 by Church255 (1 review written)

I´ve rented through them and the service was good, no trouble at all, no hidden fees, and what i had read in booking, was what they did and charge –safety deposit and rental payment. No complains!… Read Full Review

Report this review
★★★★★

“Sado Rent - If you read the small print, no surprises.”

Written on: 08/06/2014

Just got back from Portugal and after being uncertain about renting from them after bad reviews I went ahead and did so as they had the best price by far. I read the small print and was fully aware of their, admittedly, high deposit. I took out the Excess Cover Insurance for an extra £28.00 for the week just in case. We were over 30 mins late to meet the rep at the airport and he was still waiting for us and very accomodating. I was ready to throughly inspect the car for scratches and damage… Read Full Review

Report this review
overview