Art Car Rentals www.art-carrentals-crete.com Reviews

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★★★★★
4.9 / 5
122
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Latest Reviews

★★★★★

“Excellent ”

Written on: 17/09/2017 by Chrismanning1 (1 review written)

I have used Nikos ART car rentals for years they are the best I have used. First class with good cars and good price with full insurance. No saying you need to pay extra for excess etc. ART are the best look no further… Read Full Review

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★★★★★

“Very good service”

Written on: 11/09/2017 by Jarrett102 (1 review written)

All the arrangements worked perfectly, we were met and taken the car, after a quick bit of paperwork we were advised of places to visit on Crete and given a useful map with places circled. The car had some fuel but we were advised where we could fill up on route. Everything went well with the car and it was economical considering the fuel prices on Crete. The return was simple, so all in all an excellent choice of car rental company… Read Full Review

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★★★★★

“Amazing company. ”

Written on: 09/09/2017 by PatriciaQuinlan389 (1 review written)

Amazing car rental company and I will chose this one over all the others. Very fast efficient nice cars and economic no hassle. The owners are super helpful. The best company ever… Read Full Review

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★★★★★

“Hersonissos car booking”

Written on: 06/09/2017 by radeonfist (1 review written)

We booked a car via e-mail from Nikos, who was very helpful and He write back with very fast response. We rented for 4 days in Hersonissos(01/09/17 - 04/09/17). Nikos is get the car for me at 9 o"clock. He was very accurate. We got a Hyundai i10. The car was very good and comfortable for us. I'll be book again from Art car rental if we going to Crete again. Many thanks Nikos. Regards Tamás… Read Full Review

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★☆☆☆☆

“Car not fit”

Written on: 31/08/2017

Turned up at the airport only to find that the car was not fit to drive, told that will get another one in two minutes, then after half an hour, asked him how long it would be, was told soon , I said but how long you said 2 minutes it was now half an hour. He said are you calling me a liar, I give you your money back. All that I asked was for some info, buthe obviously didn't have a replacement and wanted to get rid of me so took the money and hired from next car hire place along, for LESS… Read Full Review

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Artcarrentals's Comment

Written on: 01/09/2017

First of all is not nice to answer in Bad comments. And we would like to thank all these customers who supports us all these years and help us . And here is a nice time to say the things in right way. We never said 2 minutes. We said ten minutes. The car was ready to be replaced cause it was coming. And also Your car that was ready to replace your car (Hyundai i30) would be C+ (v/w Polo diesel) - you booked car MINI GROUP A FOR 4 days . In all these matters we have to say that you reserved the car last last moment and we found it FOR YOU cause you forget to say Sir that you were repeater customer for us!! We understand that you didn't like it but we work in a another way, so is perfect to avoid same situations like yours! Also do not say again to anybody that you waited 30 minutes. You came earlier from your reservation time and in the parking your time was maximum 15 minutes! Finally is nice to work with customers that they are co-operative and not unpolite like your behaviour which was from beginning very very strange!!!
We wish you the best anyway!!!
Art Car Rentals team!

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Hamstergobb's Comment

Written on: 01/09/2017

You would say that wouldn't you
Many Thanks

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★★★★★

“Good company that cares about clients.”

Written on: 29/08/2017 by GaugeCostello (1 review written)

It is a family business, so guys really care about client. Paper work was done quickly. The car was almost new, only 9000km no hidden payments or comissions. Insurance included. We left a car in other city in partners car rental without any problems. Got discount for long term rent. I would recommend this car rental company to a friends. … Read Full Review

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★★★★★

“Ready, Reliable and Friendly ”

Written on: 28/08/2017 by colinmacrae1 (1 review written)

This was the 2nd time I have used Art Car Hire and they have always given great service. Even though my booking was last minute, they arranged me a great car at an unbeatable price. They value their customers and that is probably why so many of them are repeat. Nikos and his team are always friendly and helpful. They understand that you are on holiday so they make the car hire process as stress free as possible. Without a doubt they have the most hassle free rental process globally and I have… Read Full Review

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★★★★★

“Perfect...”

Written on: 14/08/2017 by IanandTeresa (1 review written)

We hired a small car for a week, from Heraklion Airport. Nikos was waiting for us at the airport and after a very short walk, we picked the car up and were on our way in less than 5 minutes. Everything was perfect with the whole experience - The service, the car and the price. I would highly recommend ART. Well done and thank you NIKOS!… Read Full Review

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★★★★★

“Good rental experience”

Written on: 08/08/2017

Our last minute request for car rental was quickly responded and same evening car was delivered to our hotel. We got brand new car and all paperwork done just waiting for signature. All insurance in place as well. Return also went smoothly, just by leaving car keys at hotel reception. … Read Full Review

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★★★★★

“Best Service, Best price!”

Written on: 07/08/2017 by Wido (1 review written)

Hello, I orderd a car, Nikos was on the point at the airport, very friendly, the car was very good - VW Polo. I had no troubles. A treally good Service. And it was the best price. I will order next year again. Greetings Wido from Austria… Read Full Review

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★★★★★

“New Car Excellent Service”

Written on: 01/08/2017 by GaryFaulkner (1 review written)

I booked this car on-line and I requested a new (or nearly) car. Booking was easy and at a good price, though not as cheap as in the past Met at the airport by Nikos, taken to the car and filled in paperwork for a car that had 7500 KM on it, so was less than a year old I would guess and was an Hyundai I20 and was lovely to drive, though lacked a bit of power when going up hill, but most of the hire cars I have had in Crete suffer from that. Nikos told us to follow him out of the airport and… Read Full Review

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★★★★★

“New Car Excellent Service”

Written on: 28/07/2017 by DixieMorrow (1 review written)

Booked online, excellent service on arrival. Nikos was very helpful. Thank you!… Read Full Review

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★★★★★

“New car, great service!!!”

Written on: 17/07/2017 by Ivinck (1 review written)

Car booked in advance on internet, was delivered on time at the hotel. It was a brand new car in perfect condition with a competitive price and no hidden expenses, full insurance. We had booked the car for 5 days but we asked to keep the car one day longer, no problem at all. They came to the hotel to add the extra day. Great service. Thanks to Nikos for the personalized service !!! We definitely prefer to support an honnest hard working family business than an international company. Don't… Read Full Review

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★★★★★

“Fantastic!”

Written on: 26/06/2017

Met at airport by Nikos who was very friendly and helped us with our luggage. Led us on to the highway and pointed us in the right direction. Brand new car. Best price we found in Crete. Excellent service!!… Read Full Review

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★★★★★

“Excellent reliable service”

Written on: 22/06/2017 by rebclane (1 review written)

There are so many car rental places in the area of Heraklion/Hersonissos it can be a little baffling, but we found ART car rentals online before our holiday and chose them based on the excellent reviews. We were pleased to be able to book online by email and had a very prompt response to confirm the booking. On the day we were due to get the car Nikos arrived at our apartments in plenty of time and left the car with us, arranging to collect it simply by leaving the key behind the bar, a… Read Full Review

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★★★★★

“No nonsense and a new car too”

Written on: 03/06/2017 by Panormo (1 review written)

Another good experience with Art Car Rental. Met on time and the car had only 100KM on the clock. Spotlessly clean as well. Drop off point is 100 metres from the departure area too so no need for transfers. No nonsense about having to leave your credit card details either… Read Full Review

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★★★★★

“Great price, excellent service and friendly”

Written on: 31/05/2017 by Reganoi420 (1 review written)

My review title summarizes it all. I had picked up the car from the port and dropped off at the airport. Nikos (the agent) had waited quite a bit at the port as our boat was delayed by an hour. He had a card with my name on it in his hand. Then he led us to the car. Our hotel was close by and Nikos eagerly led us to our hotel. This was helpful in getting an introduction to the traffic scene in Crete :) He was available over phone for any questions anytime and usually responds to emails… Read Full Review

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★★★★★

“no complaints only praise for courtesy and excellent...”

Written on: 30/05/2017

Our rental was done on the spot in Heraklion, initially by phone. It couldn't have been easier, and what a terrific deal. All the information provided, costs, car options set out etc. Vehicle delivered to our hotel, and picked up from there at the end of the week, at short notice. The car was all that we needed - even though we didn't follow Art Car's advice and get the smaller car which, in hindsight given the often narrow roads, might have been better. Never mind, that was our choice. We are… Read Full Review

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★★★★★

“Très bon service et tarifs”

Written on: 26/05/2017 by dfPeacock354 (1 review written)

Un service parfait avec la livraison du vehicule à l hotel. Assurance CDW & FDW pour un tarif inferieur à la moyenne. Voiture récente et tres propre. A conseiller pour ma part… Read Full Review

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★★★★★

“Excellent Service”

Written on: 24/05/2017 by Wilcoxm (1 review written)

I hired a car from Art during my trip in May, and the whole experience was seamless. A quick phone call was made, and as promised a brand new car was delivered at a time that was promised. Vehicle was spotless, and after a quick overview and exchange of details I was ready to go. I will be returning back to Crete in August and would not hesitate in booking with Art Car Rentals again… Read Full Review

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