Zoom Rent a Car www.zoomrentals.com

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★★☆☆☆

1.7 / 5

From 30 reviews

23.3% of users recommend this

Value For Money

Guest's review of Zoom Rent a Car www.zoomrentals.com

★☆☆☆☆

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“Beware Crooks, Its shame how BBB has accredited this...”

Written on: 24/06/2012

This company is totally crooked, there main work is to collect false charges from customers. See their terms and conditions and you will realize what they want to get you in some fault. Please do not rent car from them....they are crooks.

Shame to BBB for giving them such accredition

Value For Money

Nj483's Comment

Written on: 05/07/2012

Their service is terrible. We booked a car in Denver for 5 days and when we got to the rental station there was no company with the name Zoom. So we immediately called the customer service number and they were not reachable. So we had to check with the ground transportation at the airport and they were like they have never heard the name of this company and the gentleman tried calling their customer service again but no response and then he looked it up online to see that they work in affiliation with Budget, Hertz etc so we went around all the counters to inquire if they had a reservation with our number. And after 30 mins of running around all the rental cos. Finally Budget confirmed our car. We booked our car 20 days in advance and gave them a call a day before leaving to confirm our reservation and no one bothered to inform us. Please do not rent from them unless while booking you can check with them which rental company will have your car.

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