Zoom Rent a Car www.zoomrentals.com

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★★☆☆☆

1.7 / 5

From 30 reviews

23.3% of users recommend this

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Guest's review of Zoom Rent a Car www.zoomrentals.com

★☆☆☆☆

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“Fraudulent charge on my credit card”

Written on: 23/09/2011

CUSTOMER BEWARE!!!

At the time, this was a pretty good deal. Got hotel shuttle from Toronto airport, got a really nice car from Zoom. When I got back home a fraudulent charge of over $2000.00 appeared on my statement. Zoom rental car was the ONLY charge I put on that card while in Toronto. Obviously, someone in their office took down all my info and had a great time shopping!!!!

Had this fraud not occurred, I would have given Zoom a much better rating.

Value For Money

Mandeepsinghto's Comment

Written on: 19/02/2012

You should contact Zooms Manager and report this rather then writing a review credit card # could be stolen many places many ways and could get used any where. You mentioned you would have given Zoom better Rating if this didn't occur means you had a good experience i hope. I am a customer of Zoom for a long time they are like a family and i agree you should write a review this is not something for public. Also without a proof you shouldn't write such a harsh review if you are sure then report this to police.

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Grunberd's Comment

Written on: 22/02/2012

I followed up with the fraud department of my credit card as well as letting the manager at Zoom know. I'm 100% sure the fraud was from the Zoom office as it was the only place I used that credit card at.
I didn't get any apology or any follow-up from the Zoom management.

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