Misleading product description

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Guest's review of MrCarMats.com - www.mrcarmats.com

★★☆☆☆

“Misleading product description”

Written on: 03/05/2013

Ordered the car mats but did not come with the right location holes. This was sorted out but had to call several times and emails get ignored. Held in a queue for nearly 20 minutes once.

Misleading description on the website for top of the range Prestige says '1 cm thick, 900 gram pile' but got verbal confirmation that entire carpet including the mat was 1 cm thick, so the pile itself is not 1cm thick. The carpets don't feel top of the range at all. The call centre guy, simply said if I was not happy I should send them back.

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