written by stannnnnnn on 12/01/2012
Ordered brake pads Thursday 5th midday, paid premium price for next day delivery,otherwise it was free delivery, (had car booked in for service on 9th). Company states they have order, payment out of bank next day.
On Monday 9th had to cancel appointment for car service , contacted company who tell me who tell me parts are with courier and when they cancel with courier they will arrange a refund.
Really annoyed what a waste of time dealing with this company, could have accepted an apology for problems at their end but not to take premium delivery charge next day and I'm still waiting to be refunded and it's actually a full week later AVOID,AVOID AVOID
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