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Sophiac1993's review of Thornham Car Sales, Lancashire

“car”

★☆☆☆☆

written by Sophiac1993 on 04/06/2016

I write this review to warn anyone thinking of buying a car off these so call people. I bought a car with full service history the cambelt being done 20.000 mile ago seven weeks later cambelt went phoned them up many many times with them always saying they would phone me back but never did i should of taken notice of the reviews i read if you buy a car of these so called people theres only one person to blame YOU please please take notice of all the reviews you can find theses guys will take your money and sleep well at night ive had the car fixed myself and they've still not been in touch me 4 weeks later

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Tcs-Autos's Comment

Written on: 23/06/2016

We are really sorry that you appear to be upset with our after sales care. However, as you were aware this was a clearance vehicle which did not meet our high levels of criteria for retail sale. It was a vehicle we had previously taken in part exchange. You were made fully aware of this and the fact that it would have to be sold as spares/repairs and signed a sales receipt to this effect. . This was an older vehicle sold at well below market value. Even in these circumstances we still assisted you, purely as a gesture of goodwill, by contributing £225 cash for work on the car. When we made the payment to yourself you then signed to say that you were happy with our contribution but now you have posted, what we feel is, a very unfair and distorted review.

Kind regards
TCS admin.

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