written by Scottrl497 on 28/07/2016
Do not ever buy a car from here!!!!!!! Deceiving! Recently purchased a used car from this dodgey outfit. From the start, the car was advertised for £500 less on their website yet i was told on no uncertain terms i had to pay the screen price of £500 extra. The car was advertised with 21, 374 miles with one owner from new and a full main dealer service history and sold to me on this basis upon getting the car home i noted it had actually covered 47, 836 miles. Some 25, 000 miles more!!!! I searched for the sercice book which was not in the vehicle or paperwork i received. It wasnt present. I therefore contacted the dealership and advised the main manager would contact me with regards to my complaint within the hour. 4 phone calls, 2 emails and 6 days later i finally received a call back. This person did not know anything about my complaint. They informed me they would get back to me. I asked for the manager to return my call but again he didnt and i received a call from a third person. I was told that the car actually came with no service history!!! And upon requesting compensation for the mileage discrepancy i was told that on no uncertain terms that i would not be receiving any money whatsoever. I therefore wrote a letter of complaint to the manager ( 5 weeks ago ) and have yet to receive a response. If all of the above was not already an extremely bad experience, when i received my v5 log book back from dvla the car has actually got 3 previous owners!!!! I have absolutely no trust or faith in this 'dodgey dealership' and have now sought asvice from trading standards. My advice to all is steer well clear of them.
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