Phantom Motor Company Reviews - www.phantommotorcompany.co.uk

★★★★☆
4.3 / 5
92% of users recommend this
  • Customer service

  • Value For Money

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Phantom Motor Company - www.phantommotorcompany.co.uk

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Latest Reviews

★★★★★

“!!FABULOUS CARS & SUPERB SERVICE YOU CAN ONLY DREAM OF!! ”

Written on: 25/08/2014 by PATRICK455 (1 review written)

I VERY RARELY WRITE REVIEWS ABOUT COMPANIES AND YOU FIND THAT PEOPLE ONLY TAKE TO THE TAPPER WHEN THEY WANT TO COMPLAIN ABOUT A BUSINESS.. IVE GIT TO SAY ON THIS OCCASION THAT WHEN I VISITED PHANTOM I WAS VERY OVERWHELMED ON WHAT THEY HAD TO OFFER, I HAVE NEVER SEEN SO MANY HIGH PERFORMANCE AND PRESTIGE CARS ALL UNDER ONE ROOF, WHETHER ITS RAINING, A DARK DAY OR A DULL NIGHT THIS PLACE IS ALL IN A HUGE FULLY FLOODLIT SHOWROOM WHICH IS A BIG PLUS WHEN BUYING A CAR. I WENT ALONG TO BUY A BMW… Read Full Review

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★★★★★

“Excellent service ”

Written on: 12/08/2014 by Gregoryz203 (1 review written)

I had been searching the internet for a new car for a while and knew that Phantom were only around the corner from my house . I decided to call in and look at an Audi A4 tdi quattro . On arrival i was handed the keys and left to look round it myself . No hassle or pressure . I was concerned if i would get finance for the car but due to the helpfull staff at Phantom i actually drove away in my Audi within 2 hours . They were all really sound to deal with and i found all the other staff… Read Full Review

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★★★★★

“Excellent customer service! I bought a stunning Bentley ”

Written on: 16/07/2014 by xnWalker1949 (1 review written)

Purchased a lovely Bentley GT in mode night Blue, car was as advetised with a complemented full service history from Bentley main dealer. Salesman met me at the station on arrival and have me a lift to the garage, warm welcoming and did everything I asked with regard to the sale. Can't ask for more, perfect customer service and an excellent selection of stock. It's a must visit for prestige sports vehicles. … Read Full Review

Phantommotorcompany1's Comment

Written on: 04/08/2014

thankyou ever so much for your comments!!!! it makes our job worth it to see another happy customer..

when you or your family are ready for a new car please give us a call.


best regards

Chris
phantom motor company

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★★★★★

“VALUE FOR MONEY !!!!”

Written on: 15/07/2014 by Harrisonhv1973 (1 review written)

I recently purchased an RS 2000 from This company , let's just say from start to finish The process was very smooth ! A little issue at first regarding some off the wheels Needing a refurb . (But hey every credit they delivered ) I would recommend this company , Going off the experience I had ! All the best in the future .......... … Read Full Review

Phantommotorcompany1's Comment

Written on: 05/08/2014

Hi,

We all here at Phantom Motor Company would wish to thank you for your continued support, this must be your 5th purchase from us in last 2 years? if you need anything at all in the future please give us a call.

p.s. Your latest purchase the RS is a very special car that is only going up in value, if you ever get board or fancy a change (which we are sure you will) we will buy the car back when your ready!!!


hopefully may see you soon back in our showroom very soon!!

Keith @ PHANTOM MOTOR COMPANY

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★★★★★

“Warm & welcoming”

Written on: 12/07/2014 by Coley1111 (1 review written)

I got recommended to Phantom Motor Company through a member of my family. To put it in the simplest way:- Massive selection of superb performance cars Staff that treat you like your best friend And service that is second to none!!! This is just what the browser has needed for the past 20 years!! I've been buying cars like this for many years and never have I come to a place like this before!! GUYS I WILL BE RETURNING VERY SOON!!!!! Good luck and all the best, Russell… Read Full Review

Phantommotorcompany1's Response to Coley1111's Review

Written on: 04/08/2014

THANKYOU EVER SO MUCH FOR YOUR COMMENTS, ITS FULLY APPRECIATED BY ALL OF US HERE AT PHANTOM.

PLEASE GIVE US A CALL SHOULD YOU SEE ANYTHING YOU FANCY ON OUR NEW AWARD WINNING WEBSITE.

THANKS AGAIN

CHRIS
PHANTOM MOTOR COMPANY

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★★★★☆

“stunning range & helpful staff”

Written on: 12/07/2014 by JusticeOliver (1 review written)

The range was unbelievable.... great prestige cars for the money, could not complain , the staff was very helpful and friendly... wish I would of discovered phantom motors abit ago... I honestly recommend this company , I shall definitely be returning if in need of a new car… Read Full Review

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★★★★★

“GREAT SERVICE & LOVELY STAFF”

Written on: 11/07/2014

Went down last month to view a Range Rover Sport, upon arriving the staff were all very helpful and a pleasure to deal with. Any questions that I had they were happy to answer, they took me out on a test drive and also showed me all the documentation that I asked to see. After deciding to purchase the car there was a few things that needing doing so they told me to come back down the week after. When I came down to collect the car everything was there ready and waiting for me to drive the car… Read Full Review

Phantommotorcompany1's Comment

Written on: 04/08/2014

THANK YOU EVER SO MUCH FOR YOUR COMMENTS, IT MAKES OUR JOB WORTH THE LONG HOURS!! WE REALLY APPRECIATE YOUR COMMENTS AND WE LOOK FORWARD TO SEEING YOU IN THE FUTURE WHEN YOUR READY FOR A NEW ONE.

BEST REGARDS

ALL @ PHANTOM MOTOR COMPANY

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★★★★☆

“AMAZING UNIQUE CAR”

Written on: 09/07/2014 by Irene361 (1 review written)

I have been after a Range Rover Sport Fully Kitted out for a while, right colour, right looks, and of course right price. I saw my new car here, went down with the mrs. First it seemed a bit busy and chaos. But soon as I was seen to I had a excellent service. I went on a test drive and all was perfect. I checked all paperwork and it was in order. I got a good deal with my disco in part ex. Happily drove away. Will I recommend? Definately. They may need a few extra staff as it was very… Read Full Review

Phantommotorcompany1's Comment

Written on: 04/08/2014

HI

THANKYOU VERY MUCH FOR YOUR COMMENTS..

IF YOU NEED ANYTING AT ALL PLEASE UST GIVE ONE OF THE LADS A CALL WHO WILL BE MORE THAN HAPPY TO HELP..


ENJOY THE CAR

BEST REGARDS

ALL @ PHANTOM

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★★★★☆

“Lovely cars and nice people!! ”

Written on: 02/07/2014 by Zane274 (1 review written)

I bought a car from Phantom around a month ago now, when I went to view the car there was a small scratch on the front (as you would expect from a used car, I spoke to one of the salesmen who was very helpful and told me that if I bought the car then by the time I came to pick it up these issues would be sorted. I went to pick the car up a few days later, it had all been sorted as they said it would be! I'm wondering whether the reviews I'm reading on here are actually for the same company as… Read Full Review

Phantommotorcompany1's Comment

Written on: 04/08/2014

thankyou very much for your comments

we hope you enjoy your car and look forward to seeing you on your next purchase.

best regards

All @ phantom motor company

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★★★★★

“Not the best start but a perfect finish !!!”

Written on: 29/01/2014 by ky_uk (1 review written)

I had an lengthily experience with that company but it ended up being a good one, I turned up to test drive a car that I wanted I spoke with a guy and he got me the keys and sent me on my way, I loved the car it was a BMW 730i sport I knew I wanted it so I headed back to discus a price, the car needed a few minor things sorting out but he said it would all be sorted and I could pick it up a couple of days later so I paid my deposit and off I went. So I turned up to pick the car up and it had… Read Full Review

Jazzman1234's Response to ky_uk's Review

Written on: 31/01/2014

Why did you pay for a substandard car. The car should have been satisfactory and free from defects as per the sale of good act. They should have paid for everything. Not fair nor professional.

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Phantommotorcompany1's Response to ky_uk's Review

Written on: 04/08/2014

THANKYOU EVER SO MUCH FOR YOUR COMMENTS, IT MAKES OUR JOB REALLY WORTH IT.

WE HOPE TO SEE YOU IN THE FUTURE..

REGARDS

STEVEN KELLY
PHANTOM MOTOR COMPANY

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★★★★☆

“A PLEASURE TO DEAL WITH”

Written on: 11/01/2014 by RANGEROVER2.7 (1 review written)

I am shocked to read these reviews i have recently purchased a range rover sport from this company and found the whole experience a pleasure from my first phone call with an advisor who was very helpful to completing the finance deal with sean who is the reason i have recommended this company to all my friends and family. … Read Full Review

Haggis1984's Response to RANGEROVER2.7's Review

Written on: 27/01/2014

Even a broken clock is right twice a day. The company are liars and have no morals. I have had the worst experience of my life with them. They are interested in money that's all. Deceitful liars from the start of my dealing with them. In over 20 years of buying cars the worst by far. Avoid at all costs. Please be warned.

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Rangerover2.7's reply to Haggis1984's Comment

Written on: 28/01/2014

Yes a broke clock is right twice a day well pointed out . I have written my review based on my dealings with the guys down at phantom and to further back up my review a company as big as this having only 5 bad reviews in my eyes is pretty good going i feel i have to defend this company because like i said my experience was brilliant please feel free to write your own review

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Phantommotorcompany1's Response to RANGEROVER2.7's Review

Written on: 04/08/2014

THANKYOU FOR YOUR CONTINUED SUPERB COMMENTS.

YOU AS THE CUSTOMERS MAKE OUR JOB WORTH IT!!!

HOPE TO SEE YOU IN THE NEAR FUTURE.

BEST REGARDS

PHANTOM MOTOR COMPANY

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Tommyw1234's Response to RANGEROVER2.7's Review

Written on: 28/01/2014

I could not agree more i have just submitted my own review which reads very similar the staff and cars in this showroom are second to none before you buy your car give these guys a call

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Blobby72's reply to Tommyw1234's Comment

Written on: 15/06/2014

I'm with Haggis1984. I had a horrible experience with these guys and had it not been for the fact I'm as stubborn as a mule, they would have got away with it with me too.
LUCKILY I live 20 minutes away so I started to harass them until I got it sorted, and got so e £ back. The day I finally collected my car from Phantom, 15 miles down the M6 the Engine ?Management Light comes on. I take it to a dealership to check and no brake pads, discs needed replacing, FAKE WHEELS and the service book was phoney....oh and £1000 later it's put right by a proper dealer.
I phoned these guys every single day, and called in a few times, finally I got a check handed over and politely told to 'do one'.
Liars, complete liars and a disgrace. AVOID!!!

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★☆☆☆☆

“Avoid Avoid Avoid!!!”

Written on: 01/10/2013 by PabloLeOnkey (1 review written)

Left a deposit on a car until I could call and collect car but in between this the company sold the car and now have refused to give me a full refund!!!… Read Full Review

Phantommotorcompany's Response to PabloLeOnkey's Review

Written on: 02/08/2014

HI MY NAME IS CHRISTOPHER DANIEL AT PHANTOM MOTOR COMPANY, WE HAVE READ YOUR REVIEWS PLEASE CONTACT ME AND WE WILL RESOLVE YOUR OUTSTANDING ISSUES IMMEDIATELY. WE ARE CURRENTLY UNAWARE OF THIS SALE AND HAVE NO INFORMATION IN RELATION TO IT. PLEASE WHEN CALLING PROVIDE THE REGISTRATION OF THE VEHICLE YOU WERE PURCHASING AND THE SALESMEN YOU DEALT WITH AND ALSO ASSOCIATED DATES SO THAT WE CAN RECTIFY THIS IMMEDIATELY FOR YOU. UNFORTUNATELY WITHOUT ANY INFORMATION WE ARE UNABLE TO RESOLVE YOUR ISSUE. WE ARE CURRENTLY RECEIVING DAMAGING REVIEWS FROM PEOPLE WHO HAVE NEVER BEEN CUSTOMERS OF OURS, WE HAVE BEEN SELLING CARS FOR OVER 10 YEAR WITH OVER 40 YEAR EXPERIENCE WITHIN OUR SALES TEAM. THIS IS VERY UNLIKE OUR COMPANY AND WE ALWAYS ENDEAVOUR TO RECTIFY ANY CUSTOMER ISSUES IN WHICH MAY ARISE.

WE LOOK FORWARD TO HEARING FROM YOU.

BEST REGARDS

CHRISTOPHER DANIEL

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Pabloleonkey's reply to Phantommotorcompany's Comment

Written on: 04/08/2014

Not a chance of removing this post. And here is why.

1. I had to fight and argue with your company for close to a month with daily phone calls and emails to get my refund.
2. What you have just written in response to my comment is so far from my experience and also others that I actually think you are delusional.
3. Switch off you CAPS LOCK, if anything it might show that you know how to operate a computer.

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Phantommotorcompany1's reply to Pabloleonkey's Comment

Written on: 04/08/2014

Hi,

Please call me to discuss your issues. We have many customers on our database as you can imagine and we are still unsure to who you are?

We are very glad you have received your deposit back although we are still very interested into actually what happened with your purchase and what dealings you have had with our business?

We are very sorry if what we have written to your comment is far from your experience but if we do not know who you are and what you came to purchase or which one of our salesmen dealt with you then unfortunately there is not much we can rectify??

unfortunately if you do not call us and just keep writing things on the internet then none of this can be resolved..

I cannot understand why you cannot just give me a call to discuss. If we had any details for you then we would contact you to discuss and resolve immediately.

Apologies for the CAPS LOCK.

We sincerely look forward to hearing from you.

best regards

Christopher Daniel
PHANTOM MOTOR COMPANY

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