Phantom Motor Company Reviews - www.phantommotorcompany.co.uk

★★★★★
4.6 / 5
42
88% of users recommend this
  • Customer service

  • Value For Money

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Phantom Motor Company - www.phantommotorcompany.co.uk

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Latest Reviews

★★★★★

“Excellent service ”

Written on: 21/11/2016 by Maisymillie (1 review written)

I bought an Audi a1 from phantom motors and I have to say had fantastic service from the sales manager, not pushy very friendly nothing was too much trouble, very satisfied… Read Full Review

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★★★★★

“Friendly and very helpful”

Written on: 29/10/2016 by DanniGrieve (1 review written)

My boyfriend bought a car from this garage this morning and staff were so friendly, he's happy with his car and I'm happy with my free bottle of wine after travelling from Newcastle! Would definitely recommend, staff were very friendly :)… Read Full Review

Phantommotorcompany1's Response to DanniGrieve's Review

Written on: 05/11/2016

thank you so much for your comments it really makes our job worth while.

we hope to see you in the future.

best regards,

Cole
Director
Phantom motor company

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★★★★★

“Excellent Service ,”

Written on: 15/10/2016 by Byron145 (1 review written)

I bought a Mercedes and had a problem with back bulb housing , They sorted it out in no time would definitely recommend to everyone. He was very helpful… Read Full Review

Phantommotorcompany1's Comment

Written on: 07/11/2016

thankyou for taking the time to leave us a review, this gives other potential buyers an insight into dealing with our company in the future.

we hope to see you in the near future.

best regards,

Cole Hibbert
Director
Phantom Motor Company

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★★★★★

“Superb friendly service”

Written on: 23/09/2016 by 76McGregor (1 review written)

From start to finish it was a pleasure buying a car from Phantom. All of the staff were very helpful and friendly. I bought a BMW 335i earlier this week and the whole process was made very easy. I pointed out a few minor faults with the car such as car park type dents and a couple of scuffs on the alloys. All sorted out without any problems prior to purchase. The car looked immaculate when I picked it up and I was even treated to a nice bottle of red when completing the purchase. The car… Read Full Review

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★☆☆☆☆

“Beware!”

Written on: 18/09/2016 by Scholesfan888 (1 review written)

I bought a performance model Audi from this place in late April, the sales guy was pleasant/helpful and not pushy which is always a bonus. The experiance from walking in the showroom to handing over the keys was pretty much faultless, can't knock the guys for that. Days after taking the car home, and driving no less than 50 miles (bad weather and work commitments) i noticed a humming noise and a knocking noise. As i work across the road from an Audi dealer i got it booked in straight away… Read Full Review

Phantommotorcompany1's Response to Scholesfan888's Review

Written on: 05/11/2016

HI,

WE ARE DEARLY SORRY FOR THE TROUBLES YOU APPEAR TO BE HAVING.

PLEASE CONTACT US IN RELATION TO YOUR ISSUES AND WILL BE MORE THAN HAPPY TO REPAIR THE CAR AT OUR COST. WE CAN PROVIDE A COURTESY CAR WHILST YOUR CAR IS BEING REPAIRED. WE HAVE NO RECORD OF ANY ISSUES WITH ANY PURCHASED VEHICLE FROM OUR GARAGE IN APRIL THIS YEAR. PLEASE CONTACT MYSELF AT YOUR EARLIEST AND I WILL PERSONALLY DEAL WITH THIS MATTER FOR YOU IMMEDIATELY.

I LOOK FORWARD TO HEARING FROM YOU.

BEST REGARDS,

COLE HIBBERT
DIRECTOR
PHANTOM MOTOR COMPANY

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★★★★★

“Great speedy service”

Written on: 11/09/2016 by Charlotte_1986 (1 review written)

I am so pleased of the speedy service I received when I purchased my Mini One from the garage and although I didn't see the car until delivery I was very happy with the amount of the pictures that were displayed on the site. I wouldn't normally purchase a car without viewing prior but I was happy to as the dealer sounded pretty honest and there was nothing hidden about the car. I would like to thank him for the speedy delivery of my car and It runs like a dream now and I am very grateful for… Read Full Review

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★★★★★

“Spot on no gimmicks!!! ”

Written on: 24/08/2016 by Shah83 (1 review written)

In the past I have been to many car garages and have had terrible experiences and rude customer services. I had brought a BMW M3 In white on a 08 plate and talking on the phone to the sales manager was an absolute pleasure his professional skills are spot on from phoning and trying to arrange a finance deal this man had dealt with it straight away with no stress or pressure !!!! He dealt with everything I had asked for even taking out a minute dent straight away with no hassle. This is the best… Read Full Review

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★★★★★

“Accommodating, Friendly, Totally Professional”

Written on: 30/07/2016 by JMckeever (1 review written)

I found the whole team at Phantom Motor Company Ltd truly attentive/approacable irrespective of your budget. They pride themselves on having and working in one of the most ultra modern smartest well stocked showroom it has ever been my pleasure to visit. Vehicle wise no question, techical or otherwise was unanswered nor avoided giving total confidence. I would defintely recommend the Phantom Company Ltd to friends and family. Ticked all the boxes for me. Thanks Guys… Read Full Review

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★★★★★

“Nice, Honest People”

Written on: 12/07/2016 by iamoliversdad (1 review written)

Bought a 59 plate Volkswagen Touareg from Phantom Motor Company last week. I’m a 42 yr old family man with two boys, as you can imagine every penny counts in our house so buying a second hand car is a really big deal for us. Phantom Motor Company made the entire process easy and hassle free. From the moment i first contacted him I was confident that this was a professional outfit. After being disappointed by so many other car sales people, meeting him was a revelation! Unlike all the rest… Read Full Review

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★★★★★

“5 star service!!!!”

Written on: 24/06/2016 by JessHorton87 (1 review written)

Well where do i start? From arriving at the garage I was welcomed with a smile form the guys down at Phantom. They had the car ready for me to go absolutely minted and ready for my test drive. The car didn't fail and they left me to test the car in my own privacy and left me plenty of time to walk round the car on my return. When it came to collecting the car they had it ready for me before they said so I collected it a day earlier than planned. Turned up to the car fully valeted and shiny… Read Full Review

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★★★★★

“GREAT SUPERB OUTSTANDING!!!!!”

Written on: 21/06/2016 by 314Anderson (1 review written)

Bought a lovely range rover sport with all the extras!! I love the car thank you so much. This is a must see garage… Read Full Review

Phantommotorcompany1's Comment

Written on: 22/06/2016

Thank you for your purchase with us. We really hope you enjoy the car. If there is anything we can do in the future please do not hesitate to contact us.

Best regards

The team at Phantom Motor Company

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★★★★★

“5 STAR REVIEW MUST VISIT GARAGE!!!!”

Written on: 03/02/2016 by jc77 (1 review written)

Very simply the best, keep up the good work, i love my new beemer, am still saving fof the lambo lol!!! Seriously an excellent garage to buy your next car from. The buying process was very simplistic was very sceptical at first as was spending alot of money. So glad i came across phantom motor company in wigan. I would recommend this company. Thanks again … Read Full Review

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★★★★★

“Personal service excellent selection of cars!!”

Written on: 02/02/2016 by Carolshearwater77 (1 review written)

Hi I don't write reviews very often but when credit is due it has to be shared. I will keep this as simple as possible as I read the reviews before spending my hard earned cash with this company. Excellent personal service from Start to finish Great selection of cars All series offered, tax, warranty, delivery, mot, my plate change, part exchange of my old car. Found the process really simple throughout. Was more than happy spending my hard earned money with this company, some of the… Read Full Review

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★★★★★

“personal service 5star*****”

Written on: 02/02/2016 by arnoldarch (1 review written)

bought a car from this garage in between Christmas and new year they specially opened the garage for me which i thought was a nice start. i was looking for a green Ford Focus RS. Phantom Motor Company had 6 RS's in stock and 2 green ones. These guys specialise in these cars. i drove the two green ones and decided to stick with the low mileage car as I'm told these will only start to go up in value in the future as do all of the RS's over time. I only very rarely use the car at weekends and… Read Full Review

Phantommotors's Response to arnoldarch's Review

Written on: 02/02/2016

Hi Arnold,

Thankyou Mr Arnold on behalf of Phantom Motor Company for your valued comments. I remember the car..

I am so glad you enjoyed your experience with us, The RS is certainly a superb car. If any of your friends or relatives are still looking for one we currently have 2 white ones and 2 green ones in stock available. (as of 2nd February 2016).

If your car ever comes up for sale please don't forget we are a big buyer of these!!

thank you ever so much it really makes our hard worth really worth it.

Cole
Phantom Motor Company

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★★★★★

“professional garage tip top service”

Written on: 15/09/2015 by colin2277 (1 review written)

bought a jaguar xf portfolio Sport 275 from this garage, they looked after every possible angle of the sale, i was made feel very welcome, they organised my finance, extended my warranty and gave me a great price for my part exchange. I would recommend these people to my friends and family, they have a superb section of high end cars in the showroom. i wish you all the best in the future and i have no doubt i will be seeing you very soon. best regards, … Read Full Review

Phantommotorcompanywigan's Response to colin2277's Review

Written on: 01/02/2016

Thankyou for your continued support, your comments really make our job worth it. we all really hope you enjoy that lovely Jaguar. If you need anything at all please give us a call anytime.

best regards,

Steve and the team @ Phantom Motor Company

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★★★★☆

“good honest business”

Written on: 02/09/2015 by Waznboyz (1 review written)

Excellent service, friendly staff, lovely cars, The full works for a sports a performance garage. Would recommend any day!! Waz… Read Full Review

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★★★★☆

“After sales second to none”

Written on: 02/09/2015 by Supernova1976 (1 review written)

Bought a car from Phantom in April 2015 a Mercedes c class c63 Amg. Had a few months started to get a problem starting the car, 1 minute it would start no problem them the next it would not do anything. I spoke with phantom who came out to my home and collected the car, read online the early c63s had this common problem due the key/ignition module, the main dealer quoted me a fortune to fix. Phantom did not quibble around they stated they had a Mercedes specialist who could have the car… Read Full Review

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★★★★★

“Range Rover Sport Autobiography Individual”

Written on: 31/08/2015 by Amyandrews099 (1 review written)

Had been looking for a Range Rover Sport for the last few months and the best one I could find was at Phantom Motor Company. Had read a few reviews on here that left me a little unsure about the company and whether I wanted to purchase a car from them. I looked around at a few other dealers but the cars weren't what I was looking for. I eventually went down to Phantom to view the Range Rover. The staff were all very helpful, they showed me round the car and showed me all of the service history… Read Full Review

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★★★★★

“Porsche 911 4s PDK 2012 ”

Written on: 30/08/2015 by TomHarrison1969 (1 review written)

Great company, professional service, love the car to bits. Don't read the junk people are writing about these lovely guys. They have built a business through offering people a one experience and one off cars. I will be seeing you soon. … Read Full Review

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★★★★★

“FANTASTIC CUSTOMER SERVICE”

Written on: 28/08/2015 by Billybowers2015 (1 review written)

Fantastic customer service, great website, straight talking professional people. Came from Republic of Ireland to purchase my dream car.gave me a great price for my px, arranged me low rate finance and insured me for my drive back home. I would recommend certainly. Audi s5 2012 -16k extras £32000 Thankyou Phantom. … Read Full Review

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