Pentagon Derby - Rude Sale Manager

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Pentagon Vauxhall - www.pentagon-vauxhall.co.uk
★☆☆☆☆
1.4
From 14 reviews
7.0% of users recommend this

  • Customer service

  • Value For Money

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Nathanial357's review of Pentagon Vauxhall - www.pentagon-vauxhall.co.uk

“Pentagon Derby - Rude Sale Manager”

★☆☆☆☆

written by Nathanial357 on 11/04/2016


Ordered a new car over the phone and placed a £100 deposit. The next day they sent a written quote which was brief and with errors on. We received a better deal else where and with the attitude of the salesman we cancelled it by return. They then refused to pay the £100 deposit back saying it was non refundable!
Legally they are completely wrong! and it ended up with me phoning numerous times only to argue with the Sales manager who eventually refunded it!
I wish we had read some other reviews and spoke to a few friends before looking at a car at the Pentagon Derby!
Avoid!

  • Customer service

  • Value For Money

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