written by Kerntox on 24/05/2015
I bought a 2008 BMW 525d from McCarthy Cars in December 2014. I paid the full price for the car but what I got in return was very fair. The car was pre delivery inspected and it was identified that the car needed new discs pads and tyres and these were replaced as well as a full service. After driving the car a while, I noticed that the steering lock had an intermittent problem and also the gearbox was very jerky when cold. I notified McCarthy Cars of this and the car was taken in under the 3 month warranty that was provided. McCarthy Cars aknowledged the issues and rectified the problems. My car was sent to BMW for the steering lock issue and the bill totalled £1850. A BMW specialist completed a gearbox sump replacement with new oil and filter and a gearbox update. The warranty only covers £500 worth of work but McCarthy Cars covered the rest of the bill.
I can safely say that the issues I had have been rectified and that McCarthy Cars provided a good service and delivered exactly what they promised.
Based on this experience I will recommend this dealer and it is highly likely that I will purchase my next car from them when the time comes.
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