lookers Renault Chester

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Lookers Online - www.lookers.co.uk
★☆☆☆☆
1.3
7.0% of users recommend this
  • Customer service

  • Value For Money

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JoshuaCombs's review of Lookers Online - www.lookers.co.uk

“lookers Renault Chester”

★☆☆☆☆

written by JoshuaCombs on 27/07/2014

Probably the most rude and immature sales person I have ever seen at any car dealership. They were nowhere near meeting our expectations re. Part exchange value for our trade in but instead of discussing this sensibly, this overgrown child of a sales person, who had previously been more concerned with upselling overpriced add-on's
just walked away from his own desk muttering under his breath. He did not even have the courtesy of even thanking us for any interest in their dealership or products. Hope some manager of this dealership reads this and considers this because the actions of such poor employees reflect seriously on companies - or maybe this is how they are trained here...

  • Customer service

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Lookersgroup's Comment

Written on: 28/07/2014

Hi JoshuaCombs,

Very sorry to read about your experience at Lookers Renault Chester. If you would like Head Office to look in to this further could you please complete the 'Contact Us' form on the Lookers plc website. This form goes directly to Head Office who will be in contact with you regarding what happened.

Thank you in advance,
Lookers Group

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Lookersgroup's Comment

Written on: 28/07/2014

Hi JoshuaCombs,

Very sorry to read about your experience at Lookers Renault Chester. If you would like Head Office to look in to this further could you please complete the 'Contact Us' form on the Lookers plc website. This form goes directly to Head Office who will be in contact with you regarding what happened.

Thank you in advance,
Lookers Group

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Morrisonprotester's Comment

Written on: 02/05/2015

YOURE HEAD OFFICE MUST BE BUSY,ALL THE REFERALS YOURE GIVING THEM,MY DAUGHTER JUST BOUGHT A NEW DACIA LOGAN FROM CHESTER AND HAS BEEN TREATED ABYSMALLY,I WAS GOING TO BUY ONE BUT WILL BUY FROM ANOTHER DEALER. CHESTER IS TERRIBLE AND HAVE BEEN REPORTED TO DACIA.

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Morrisonprotester's Comment

Written on: 02/05/2015

YOURE HEAD OFFICE MUST BE BUSY,ALL THE REFERALS YOURE GIVING THEM,MY DAUGHTER JUST BOUGHT A NEW DACIA LOGAN FROM CHESTER AND HAS BEEN TREATED ABYSMALLY,I WAS GOING TO BUY ONE BUT WILL BUY FROM ANOTHER DEALER. CHESTER IS TERRIBLE AND HAVE BEEN REPORTED TO DACIA.

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