Give them a chance !

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Imperial Car Supermarket - www.imperialcarsupermarkets.co.uk
★★☆☆☆
2.2
29.0% of users recommend this
  • Customer service

  • Value For Money

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Barn29's review of Imperial Car Supermarket - www.imperialcarsupermarkets.co.uk

“Give them a chance !”

★★★★☆

written by Barn29 on 25/09/2014

I read all the reviews online and thought twice a few more times about visiting them.
When I eventually got to ICS in Southampton I was feeling a bit twitchy to say the least, I had my guard up and was ready for a battle or argument with them.

I thought I was on a looser as the first sales man tried to pull the "let me find the car" stunt
That caused an argument - after this they behaved impeccably
The 1st salesman stayed out of my way - which was best for all I think

They do have strange sales methods so be careful - stick up for yourself !
To clarify that I would say that they are no worse and in many ways much better than car supermarket or car shop - all the stack them high sell them cheap "ish" places use the same methods.

Warranties with them are rubbish but you can buy one on the Internet for less and it covers more

I did witness some other people getting shouty with the sales people, from what I saw of it the sales guy did not deserve it.

All in all a pleasant car buying experience - and yes I would go back and recommend them to any one that asks

  • Customer service

  • Value For Money

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