Rubbish after sales care!

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★★☆☆☆
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Guest's review of Evans Halshaw, Chester, Cheshire

“Rubbish after sales care!”

★★☆☆☆

written by on 15/09/2015

i bought a car from here 6 weeks ago & was impressed with the sales service - no pushy or overbearing salesmen, fair prices which were non-negotiable which I liked as its easier for everyone. Unfortunately they let themselves down with the after sales service, I had some issues with parts I was waiting on after buying the car (items which should have come with the car in the first place) but it was like as soon as they had my money they were impossible to get hold of, I had left numerous phone messages and been passed around to different people, when put through to the showroom the phone rang out with no answer, I even went in to the showroom twice and watched as the salesman I was waiting to speak to actually hid across the room as his colleague 'phoned him' to pass on my concerns to him saying he wasn't available.

Wouldn't return and wouldn't recommend, which is a shame as the sales service was good simple and easy going

  • Customer service

  • Value For Money

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