Chrome Motors Reviews - www.chromemotors.co.uk

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★★★★☆
4.4 / 5
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★★★★★

“Professional service integrity”

Written on: 03/12/2015 by MicaelaSims280 (1 review written)

Purchased my son's first car from Chrome Motors and can't praise the service enough. Efficient, professional, absolutely customer focused a pleasure to do business with. The Chrome Motors representative couldn't do enough for us, recognising immediately because it was my sons first car, my concern the car needed to be safe in terms of brakes, tyres etc. The representative, laid out the associated documentation for the car and talked us through the various warranty options without being pushy… Read Full Review

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Dannychrome's Comment

Written on: 09/12/2015

Hello MicaelaSims280,

firstly thanks for taking time out to place this review.

As an independent family run dealership its great to hear team Chrome to be described as a professional service with integrity.

We understand how special ones first car can be but also appreciate that the parents want it to be a safe and worry free.

Its great that our team have satisfied the customers needs and wish you happy and safe motoring.

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★★★★★

“Hyundai Tucson Purchase”

Written on: 02/12/2015

Very friendly unpressurised service. Car I wanted had some faults that were identified on the vehicle inspection and were fixed very happily by the dealer without any problem. They actually had extra work done to replace clutch flywheel that, although not strictly necessary at the time, could have caused an issue later - their words being that they wanted to keep their reputation! Overall, very happy & satisfied with them… Read Full Review

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Dannychrome's Comment

Written on: 02/12/2015

Thank you for taking timeout for placing your review.

If any issue is identified on one of our vehicles then we always endeavour to address this with the customer to their total satisfaction.

It is correct that although the clutch flywheel was in order our independent garage identified that it might cause an issue at sometime in the future and it would be easier to replace this at the same time as the clutch itself as the flywheel was an integral part.

Our reputation for having an honest and open approach has been lauded in previous reviews and we always strive to maintain and improve this.

Thanks again for your 5 Star review.

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Ramel's Comment

Written on: 03/12/2015

Your great service was much appreciated and would like to thank all the staff for their positive and proactive attitude

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Ramel's Comment

Written on: 11/04/2016

Superb service from garage when car developed fault after purchase (which could not have been identified earlier and can happen in any car) - but fixed by Chrome with no quibbles. Much appreciated and many thanks. Many thanks and Best wishes to them for all their help.

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★★★★☆

“Excellent service.”

Written on: 12/11/2015 by Sharonmoseley2 (1 review written)

Recently bought a car from chrome motors, I found the staff helpful, honest, and relaxed. There was no hard pressure sales and they went out of there way to ensure I could take the car home ASAP. I would definitely recommend chrome motors to anyone looking for a quality pre loved car… Read Full Review

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Dannychrome's Response to Sharonmoseley2's Review

Written on: 16/11/2015

Thank you for taking time out and placing this review.

Its great to know that you would recommend Chrome Motors to other potential customers based on the service you received throughout the purchasing process.

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★★★★★

“Couldn't be Happier”

Written on: 06/11/2015 by Roberto3 (1 review written)

I was so skeptical about coming down all the way from London to buy a car. (AMG kitted C200 Kompressor). You reassured me about the warranty and the quality of your cars. I came out there was made very welcome. You have an amazing team. There was no pressure or hard selling and I was convinced it all had to be a lie. Today I feel so happy with this car. Everything is working perfectly. I can't believe there is not one single hidden problem. I appreciate you guys and really want to come back… Read Full Review

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Dannychrome's Response to Roberto3's Review

Written on: 07/11/2015

Chrome's policy is to provide as much detailed and honest information to our perspective customers before they travel for a viewing / test drive to ensure that they are not disappointed or feel misled.
The yellow cab you refer to is in fact a London style cab in bright yellow and everyone smiles when they see it.
Chrome use it to pick customers as well as part of promotions we undertake within our community.
As you say, we will hopefully see you in a few years, as and when you require another vehicle and thanks for your positive appraisal.

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Adrianpen's Response to Roberto3's Review

Written on: 17/10/2016

You were very lucky

Chrome sold me a car that was junk. The cost of repairs will be greater than the value of the car. I rejected it within a couple of weeks of buying it. Chrome have been a disgrace. The worst garage I have ever dealt with. Arrogant and dismissive. Tomorrow I start court proceedings against them. Chrome are Rogue Traders. Do not deal with them.

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★★★★★

“Couldn't be happier”

Written on: 06/11/2015 by Roberto3 (1 review written)

I was so skeptical about coming down all the way from London to buy a car. (AMG kitted Mercedes C200 Kompressor). You reassured me about the warranty and the quality of your cars. I came out there was made very welcome. You have an amazing team out there by the way. There was no pressure or hard selling and I was convinced it all had to be a lie. Today I feel so happy with this car. Everything is working perfectly. I can't believe there is not one single hidden problem. I appreciate you guys… Read Full Review

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★★★★★

“Excellent efficient service”

Written on: 04/11/2015 by bjorwin (1 review written)

Car Registration: ML58 WAU My interaction with chrome motors was fantastic. I had only arrived in the UK that morning, and was looking around the dealership for a car that met a low budget, not too old, and not too many miles on the clock. I found one in particular that met all my needs, so I arranged to test drive it. Unfortunately the battery was flat and needed jump starting, so we were told to return a few hours later. As promised the battery had been tested, and jump started ready for me… Read Full Review

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Dannychrome's Response to bjorwin's Review

Written on: 07/11/2015

As MD of Chrome its great to hear that team Chrome are providing an excellent service.
Our team work together, there are no individual commissions, so the Chrome approach is very relaxed but informative.
We strive to ensure that the customer leaves with a quality product and provided with all relevant information so they have no concerns whatsoever when they drive from our premises.
Good luck with your new career in the UK and happy motoring.

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★★★★☆

“Citroen DS3”

Written on: 04/11/2015 by Schuey10_1 (1 review written)

I am very pleased with the car but think there were some little details missed which I think are the most important; as you tend to remember these small details. There was a sticker left in the rear window even though I asked for all stickers to be removed. I was promised new Chrome Motors registration plates, but the originals were still on advertising a different company. I would expect Chrome Motors to contact me when they are ready to be put on my car from a customer service point of view… Read Full Review

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Dannychrome's Response to Schuey10_1's Review

Written on: 04/11/2015

Hello Schuey10_1,

firstly thank you for your kind comments regarding the overall service provided by Chrome.
On the points raised regarding the stickers and new number plates.
Chrome sincerely apologise for the sticker issue, this was a genuine oversight as we pride ourselves on our attention to detail.
In relation to the number plates Chrome actually ordered the new plates and asked that the customer call into the showroom as and when and we would fit them as the customer worked in our locality.
Chrome has spoken to the customer and it has been agreed that there was a misunderstanding.
Chrome have had the plates ready to put on the vehicle for some time and the customer has now agreed to call in at his convenience to get the plates changed.
Chrome will also provide a complimentary valet of the vehicle if the customer can spare the time.

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Schuey10_1's reply to Dannychrome's Comment

Written on: 04/11/2015

I do apologise for the misunderstanding. Thank you for your reply and I will call in this week so the plates can be changed. Very impressed with your prompt response and offer.

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Adrianpen's Response to Schuey10_1's Review

Written on: 17/10/2016

You were very lucky

Chrome sold me a car that was junk. The cost of repairs will be greater than the value of the car. I rejected it within a couple of weeks of buying it. Chrome have been a disgrace. The worst garage I have ever dealt with. Arrogant and dismissive. Tomorrow I start court proceedings against them. Chrome are Rogue Traders. Do not deal with them.

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★★★★★

“Great Company to Buy a Car From!!”

Written on: 03/11/2015

MT14 KUC - Chrome Motors is a local company who we became aware of due to their fabulous community work. They had a great range of cars to suit everyone and did everything perfectly, they weren't at all pushy, they didn't give us any of the typical salesman chat, they left us to do as we liked and were there if we had any questions. They sorted a small chip on the back of the car before we bought it as well as taxing the car for us in the office and arranging a 5 day drive away insurance policy… Read Full Review

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Dannychrome's Comment

Written on: 07/11/2015

Chrome Motors is an independent family dealership located in the heart of the Macclesfield, Cheshire.
We strongly believe in supporting our local community, providing sponsorship for several local sporting organisations, from swimming clubs, to cricket, football, boxing amongst many others
We also support various charitable organisations.
Its always great to see that people recognise our contribution to the township and its people.

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★★★★★

“Excellent service provided!!”

Written on: 01/11/2015 by louiselennon (1 review written)

YE07 XOL. I recently bought a car from Chrome Motors. The service provided was absolutely excellent, the attitude and communication from staff was second to none. I'm absolutely over the moon with my purchase and would recommend Chrome Motors to anyone. They looked after me and helped me found the right car for me. I will definitely return to buy another car. Kind regards "One very happy customer :) '… Read Full Review

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Dannychrome's Response to louiselennon's Review

Written on: 10/11/2015

Hi,

thanks for your positive review.

Chrome look forward to seeing you in the future when you require another vehicle.

Happy motoring

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★★★★☆

“new car”

Written on: 19/10/2015 by sapsfords (1 review written)

LG60 DXF - The staff were helpful and friendly and I was pleased to find just the car I was looking for at a fair price… Read Full Review

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Dannychrome's Response to sapsfords's Review

Written on: 23/10/2015

Thank you for your review.

Chrome Motors always price their cars at a competitive price which we know is also a fair price based on current market value and condition.
Chrome look forward to seeing you again in the future.

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★★★★★

“Excellent professional service”

Written on: 16/10/2015 by Tiffany243 (1 review written)

Purchased a 3series BMW from chrome today,couldn't find a single fault with chrome from start to finish.excellent customer service and a very professional outfit.would thoroughly recommend chrome to anybody.keep up the great work chrome!… Read Full Review

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Dannychrome's Comment

Written on: 23/10/2015

As MD of Chrome its great to see that our team have provided you with a faultless professional service.

The fact that you would recommend our dealership to anybody speaks volumes and yes team Chrome will keep up the great work.

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★★★★★

“Very helpful!”

Written on: 15/10/2015 by DeniseRiddell (1 review written)

With two of my children learning to drive, I decided to change my car to one that was more practical. I received good advice, no hard sell and was able to take the car out for a good test drive before making my decision. The transaction was easy and enjoyable, I even received a lovely bouquet of flowers, when they realised it was my birthday. Thank you again!… Read Full Review

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Dannychrome's Response to DeniseRiddell's Review

Written on: 23/10/2015

Hello,

thank you for your kind review.

At Chrome we always listen to the needs of the customer so that the vehicles we show them fit their criteria and their lifestyle.

During the sales process the chrome team picked up on the fact that it was your birthday on the day you collected your car so it was only right to present you with the bouquet.

We hope you had a great birthday and are enjoying your new car.

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★★★★★

“What a great service!”

Written on: 13/10/2015 by Bredapow (1 review written)

Lovely fellas, great service, couldn't fault any part of the buying experience. Lovely cuppa tea with friendly staff. Special mention to the guys I dealt with . Thank you… Read Full Review

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Dannychrome's Response to Bredapow's Review

Written on: 23/10/2015

Hello Bredapow,

thanks for buying your vehicle at Chrome Motors.

Team Chrome pride themselves on their friendly service to ensure that the car buying experience is as pleasureable as possible including the tea.

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★★★★☆

“Car”

Written on: 10/10/2015 by Jctbmw (2 reviews written)

Very helpful and no hassle left you alone until help was needed with buying a car no pressure… Read Full Review

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Dannychrome's Response to Jctbmw's Review

Written on: 23/10/2015

Thank you for taking the time out to place this review.

Our no pressure sales approach ensures a relaxed atmosphere for the customer throughout the process of buying a car.

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★★★★☆

“Car”

Written on: 10/10/2015 by Jctbmw (2 reviews written)

Very helpful and no hassle left you alone until help was needed with buying a car no pressure… Read Full Review

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Dannychrome's Response to Jctbmw's Review

Written on: 23/10/2015

Thankyou for your kind comments

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★★★★★

“CX61MPE Mercedes sport estate”

Written on: 26/09/2015 by Neilm50 (1 review written)

First time I've dealt with chrome motors and I wouldn't hesitate to go back. Very relaxed approach with no pressure sales and the chance to test drive the vehicle on your own. Chose the car we wanted which was in superb condition and discussed the deal. Picked up the car a few days later , which as promised was in the showroom ready for a final inspection. Thanks to the guys I dealt with for a quality service… Read Full Review

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Dannychrome's Response to Neilm50's Review

Written on: 01/10/2015

Hi Neilm50,

thanks for your generous review and its great to hear that you wouldn't hesitate to return if you required another vehicle.

The Chrome team look forward to seeing you in the future

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★★★★★

“fantastic used car dealership. super impressed!”

Written on: 20/09/2015 by a4pete123 (1 review written)

came to chrome motors looking at an audi a4 and after a very warm welcome and relaxed process me and my wife decided to go for it and buy the car, the staff were very helpful and all worked together to ensure we got a great buying experience, and thats what we got. from arranging the finance to explaining how the warranty works the whole thing was fantastic, could not be happier with our new car… Read Full Review

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Dannychrome's Response to a4pete123's Review

Written on: 23/09/2015

Chrome Motors is a family business and all the team work together to make the customer experience as pleasureable as possible. Our staff do not operate on an individual commission basis so the approach to the customer is very relaxed, working as one for the customer.
Your review is very much appreciated and evidences that we at Chrome are working in the right direction.

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Dannychrome's Response to a4pete123's Review

Written on: 01/10/2015

Hello a4pete123,

its great to hear that you are happy with your car and also the service you were given by the Chrome Team.
Chrome Motors is a family business and the staff work as one in order to make the process of buying a car a pleasurable one.
Your kind words are most welcome.

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★★★★★

“Great little car”

Written on: 19/09/2015

Quick, professional purchase. Purchased the car on a Saturday and picked it up with all the little niggles sorted and washed and valeted on the Wednesday. Great service!… Read Full Review

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Dannychrome's Comment

Written on: 23/09/2015

At Chrome we understand that the customer wants their vehicle as soon as possible so when there is the odd minor niggle we endeavour to sort them as expeditiously as possible and to present the vehicle in the best light.
Its great to see that this approach is appreciated.

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Dannychrome's Comment

Written on: 01/10/2015

At Chrome Motors although the vehicles are used we always endeavour to present them in the best possible light to the customer, both internally and externally.

To describe the Chrome experience as "Great" is high praise indeed and we at Chrome thank you for that.

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★★★★★

“BUYING A CAR”

Written on: 19/09/2015 by mac842 (1 review written)

GY10 yka my wife found the car she wanted on line it was at chrome motors Macclesfield. she contacted them and made arangements to see the car.We live in bradford so she had to travel by train. chrome motors picked her up at the station in the car she wanted had a test drive to the garage, and within a couple she was driving home. she keeps going on about the great way she was treated and thay could not do enough for her and mad the buying the car so easy. she would recommend them to anyone… Read Full Review

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Mac842's Response to mac842's Review

Written on: 19/09/2015

In Macclesfield Cheshire

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Dannychrome's Response to mac842's Review

Written on: 01/10/2015

Hi mac842,

as MD it is always great to hear that the Chrome team are delivering a quality service to the customer and that you would recommend our business to anyone.

We always strive to improve and develop our service and your kind words will motivate our team even further.

Thanks again for your custom and happy motoring in your new Chrome car.

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★★★★☆

“Pleased that we visited this dealer”

Written on: 15/09/2015 by Cash452 (1 review written)

Whole process from beginning to end was good. Salesman was very helpful, so too were other staff. Enjoyed the experience which can not be said for some of my other car purchases elsewhere. What they said would be done was done prior to collection of car. Car was well turned out. Also all paperwork from previous owner was handed over providing a useful record of the cars life and annual mileage. would have no hesitation in recommending this dealer to others… Read Full Review

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Dannychrome's Comment

Written on: 01/10/2015

Hi Cash 452,

its good to hear that Chrome have provided a better service than others you have received elsewhere.

Our open and honest approach ensures the customer has all relevant information to assist with their purchase.

Thanks for recommending Chrome to others.

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