Chrome Motors Reviews - www.chromemotors.co.uk

Click here if this is your business
★★★★☆
4.2 / 5
84% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Chrome Motors - www.chromemotors.co.uk - Ask a question now

Media Gallery for Chrome Motors - www.chromemotors.co.uk

Chrome Motors - www.chromemotors.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“excellent friendly car sales garage ”

Written on: 27/03/2014 by Becki_jones65 (1 review written)

We recently brought a BMW 318d sport in White from Chrome Motors, we sent up about the car on the Monday Morning they arranged a viewing for us to see the car in the afternoon. The car was amazing we loved it instantly! The guys let us take it out for a test drive whilst they looked over our car for a valuation as we were considering a part ex just because we didn't have a lot of time on our hands to sell our car with work commitments and our little girl. We instantly put a deposit down on the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to Becki_jones65's Review

Written on: 27/03/2014

Thanks Becki.

What makes this review even more satisfying is that you have your own business and understand how hard it can be some days keeping everyone happy.
We are glad you are impressed by us and we hope you enjoy the new BMW.

We identified time was in short supply for you.

Most important, good luck with your business and young family and the bmw is a beautiful car, more impressive in the white you chose!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“very good web site to assist”

Written on: 22/03/2014 by 311Merritt (1 review written)

simple easy web viewing supported with attentive staff that assist with a accommodating manner thank you GGGno hidden… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Best Car Around”

Written on: 17/03/2014 by smet92 (1 review written)

After finding the car I wanted on autotrader (immaculate vw scirocco) I called the garage and was able to view it that day. I traveled about an hour to view the car and when arrived found the car as found in the advert (perfect). I was left to view the car on my own, without being hassled like with other car dealers. As a young male most car companys don't take you seriously and think your only there for a run around in a nice car, absolutely not the case at chrome motors, I was able to take a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Buying a car from this showroom”

Written on: 07/03/2014 by Mellyhoddy (1 review written)

I found the sales team at Chrome's really helpful and friendly, the two members of staff that dealt with me buying my car could not of done enough, in order for my experience with them to of run more smoothly, from the moment I stepped onto the premises to the moment I drove away in my new Mini. I would highly recomend this dealer to my family and friends and anyone else who were looking to buy a new car… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service and great cars”

Written on: 05/03/2014 by MattWallwork (1 review written)

I have just bought an Audi A3 from Chrome Motors, and from start to finish the service was excellent. My girlfriend phoned them to ask about the car that we had seen on autotrader and they did a quote for finance over the phone and told us we could view it when we like. We went down the next morning, no hassle given the keys to look round the car. I then ask for a test drive to which was no problem and we took the car out for a little spin. I then returned and bought the car, no pushy sales… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I recently bought a RAV4 from them, the staff were all...”

Written on: 27/02/2014 by roadster780 (1 review written)

I recently bought a RAV4 from them, the staff were all very polite and friendly, no high pressure selling, allowed to test drive on my own, very happy with the deal I got, would use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very professional service ”

Written on: 19/02/2014

I recently dealt with chrome motors when buying my sister a small car for her commute. i can honestly say that the owner and staff are very professional and polite. I have bought cars from large dealerships such as BMW regularly and can say the service from chrome is just as good if not better and would happily recommend them to friends and family and will definitely use them again in the future if we need another car… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Purchase of Modeo”

Written on: 18/02/2014

We greeted by friendly approachable staff that were knowledgeable and professional and generally very helpful. There was no pressure and hassle from staff, my partner and I were left to discuss the car and browse at our own leisure. And staff were only too happy to accommodate us with the offer or a tea/coffee and allowed to browse car history. Staff went the extra mile by valeting the vehicle and delivering to our home address. Overall a fantastic service, we were very happy and would purchase… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Comment

Written on: 18/02/2014

Thank you, very much, enjoy the car and it means a lot to hear our efforts are working!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Great customer service ”

Written on: 17/02/2014 by Peter_Cog (1 review written)

I visited Chrome to see a particular car that I had seen on the internet and had travelled about 40 miles. It turned out that the car wasn't for me but Robbie was very attentive. He arranged a test drive and answered all my questions honestly he even chased up several questions that I had about the car with the dealer. Even though I didn't buy the car I would feel confident to recommend Chrome Motors and deal with Robbie again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to Peter_Cog's Review

Written on: 18/02/2014

Cheers Peter, very kind to add comment to an experience, even though we didnt get over the line!

Maybe next time. Your comments welcome

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Ford focus 1.6 tdi, 2012 plate”

Written on: 09/02/2014 by johnhancock1968 (1 review written)

Straight talking, no hassle , with a personal touch… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very good service.”

Written on: 05/02/2014 by Andrei_Mercedes (1 review written)

Very good company with good employes. The car I've bought from them looks great and it drives beautiful. Would definitely recommend them to friends or family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to Andrei_Mercedes's Review

Written on: 05/02/2014

Thank you, we will pass the feedback on to the team, enjoy your new Mercedes Andrei, we trust you had a safe trip back to London

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“First class service”

Written on: 04/02/2014 by clivecopeland (1 review written)

Chrome Motors go the extra mile to ensure customer satisfaction. The car I purchased was exactly as described , possibly even better. The purchase process was extremely friendly yet professional with a very effieceint hand over process conducted at a motorway service station over coffee. I live on the South Coast and Chrome are in the North West so we met in the middle ! I would highly recommend Chrome for your next car purchase , honest,competitive,friendly and professional… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to clivecopeland's Review

Written on: 05/02/2014

Cheers, it was a pleasure to meet you both and enjoy the Volvo.

Regards

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Best car buying experience”

Written on: 01/02/2014 by imran893 (1 review written)

I bought a LEXUS for my Dad yesterday. Traveled from London so I thought it would be a good idea to send an email inquiry the night before explaining how my Dad really liked the car and how me and my sister were planning to come to purchase it as a surprise gift for my Dad. Woke up in the morning to a voice mail message from the MD at chrome, lovely man, who explained how he liked the plan and happily reserved the vehicle for us. Knowing my luck, we got stuck in traffic / diversions etc which… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to imran893's Review

Written on: 05/02/2014

Thanks Imran for the kind word's, glad Dad likes it!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great service and friendly, helpful staff.”

Written on: 23/01/2014 by wessel13 (1 review written)

Great quality cars from straight talking helpful staff. They went out their way to help and accommodate me where the could. Hope to do business with them again. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to wessel13's Review

Written on: 24/01/2014

Thank you much appreciated, Danny Towns
Chrome Motors

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Mazda 6 purchase”

Written on: 19/01/2014 by Rachel3108 (1 review written)

What an amazing car in fantastic condition for a very reasonable price. Staff are polite, friendly and extremely helpful and very quickly and efficiently dealt with any queries raised. They even went above and beyond to arrange delivery of the car for me at a very reasonable price. Couldn't ask for more. I would highly recommend this business if you are looking for a nice vehicle at a reasonable price with friendly and efficient staff to help you through the process… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Definitely recommend!”

Written on: 10/01/2014 by amber0403 (1 review written)

I bought my 1 series BMW from them approx 2 months ago and said I would leave a review so here goes..... Both me and my boyfriend will definitely recommend chrome motors as dealing with them has been very easy and having had a bad experience buying my first car they are a refreshing change! They made us feel relaxed and welcome. I met Roberto and his manager and after some pushing we got a really good deal on finance, we signed everything the same day and drove our new car away, They are a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to amber0403's Review

Written on: 10/01/2014

Thank you for the feedback, I will ensure the team hear your comments. Enjoy the car and thanks for remembering that a review helps. Danny Towns Managing Director

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“A straight forward process - again.”

Written on: 21/11/2013 by Rob86 (1 review written)

New BMW 5series, my third BMW and 2nd from Chrome.. The team at Chrome are working hard to be a clean face of the often 'murky world of used cars'. This business has a good selection, offer fair clear advice, present all they can and leave it to you to decide, not forced or pressurised. Keep it up and ignore the occasional critics… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very helpful company!”

Written on: 16/11/2013 by Immys (1 review written)

I found out about Chrome motors through searching for a car on the web, once contacting them i found them extremely helpful. The staff were all really lovely and helpful. i would most definitely being using them again, and recommending them to my friends and family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to Immys's Review

Written on: 19/11/2013

thank you for this review, the team appreciate it,

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Nissan x Trail Purchase”

Written on: 11/11/2013 by Oatie1 (1 review written)

I recently purchased a high mileage Nissan X Trail from Crome Motors in Maccasfield . I saw the car advertised on both Autotrader and Crome website and although I would not really buy a high mileage car I saw the car had only 2 owners and full service history so after inspecting the car and chatting to the owner of Chrome about the cars history I decided to purchase it . collection I was told all the history , past MOTs. etc were all in the file I was provided with When I got home and looked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dannychrome's Response to Oatie1's Review

Written on: 14/11/2013

As this is an ongoing matter to source the service book, we would suggest this is a premature response.

We will continue to try to obtain the service books from the previous keeper.

As for Trajara : Our legal representative will now deal with your continual posting and allegations.

Regarding Trajara's car, Trajara purchased an 11 year old car, and yes had some issues but as trading standards confirm,

We are not liable for fair wear and tear, and if a customer gets ample opportunity to inspect the vehicle prior to purchase, assuring themselves of what they are buying, then Chrome have worked fairly.

Our clients have ample opportunity to accept or omit service history offered.

We will continue to source Oatie 1 Service record.

Finally I would like to add that Chrome are prepared to buy back Oatie 1 car if he is so dissapointed.

I will write today to inform him of this. We aim to do a good job and not everyone can be pleased, we have a decent relationship wit trading standards and so we will too pop an email over to explain this is not a closed case.

Finally, Oatie 1 is emailing, I am happy to confirm his mails fall into junk files, NOT ALWAYS visable, so I am today reviewing the trail and will ensure he gets an email back and alternative email address offered to him.

Chrome confirm he has sent mails however not recieved in normal format.

Finally Chrome have today recorded the 700th sale of the calender year......Thankfully issues fall few and far between. But we do not ignore them.


Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Oatie1's reply to Dannychrome's Comment

Written on: 14/11/2013

I have just read with great interest the comments left by Chrome motors following the review I left yesterday but still find it amazing that
1 The e mails sent to Chrome by me have gone into junk as they were sent using the Sales e mail address on there own website
2 That the only time Chrome can comment is via this site Why not contact me direct
3 If the car is sold with a full history why is it taking almost 3 months to find out where it is
4 if Chrome customer relations is so good why has nobody contacted us to update us when the owner promised to get back to us within 24 hours ( 3 weeks ago )
Sadly I do feel that had I had not made those comments I would have still been waiting for contact by Chrome

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cc99's Response to Oatie1's Review

Written on: 18/12/2013

I completely agree with you. They are interested in sales only and not after sales. Poor experience in my opinion.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Oatie1's reply to Cc99's Comment

Written on: 20/12/2013

Thanks for the response
I am still having no positive response from Chrome and I will update our original comments during the Xmas break

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Neil5133's reply to Oatie1's Comment

Written on: 16/04/2014

Doesn't look like I'm the only 1 then they couldn't care less now the sale is over and my warranty isn't worth the paper it's written off after they told me it had a full service

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Oatie1's reply to Neil5133's Comment

Written on: 17/04/2014

There does seem to be a pattern emerging of poor after service lets hope others read this before buying and being as disappointed as some

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 6 Comments
★★★★★

“Great service, great car, happy customer!”

Written on: 23/10/2013

I recently purchased my Peugeot 207cc from Chrome motors and could not have been happier with the service or the car. Being a female buyer I was a little nervous about buying a car on my own but was soon made to feel at ease. The salesman was very friendly, answering all my questions clearly. They gave me a great px price and even delivered my car the next day. I live in Sheffield so it's quite a journey. All in all a smooth, pleasant, experience and wouldn't hesitate to recommend to others… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview