Chrome Motors Reviews - www.chromemotors.co.uk

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★★★★☆
4.2 / 5
84% of users recommend this
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Latest Reviews

★★★★★

“Great Customer Service”

Written on: 28/07/2014

We drove to Chrome Motors in Macclesfield from the south coast with 2 dogs and 2 young children and were very pleased to see that the children and dogs were encouraged to come into the showroom whilst we purchased the car we were interested in and arranged insurance. The staff were very patient and kind - wee were there for about 2 hours - and also very helpful.  The only downside was that the car did not come with any warranty off the forecourt - though a warranty was offered to us for a… Read Full Review

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★★★★☆

“Maserati Purchase”

Written on: 25/07/2014

Friendly and no hard sell tactics. Made you feel at home and engendered trust. Bought Maserati Cambiocorsa 04 plate - I was well advised and car was delivered 90 miles. I took up the one year warranty at a very reasonable price for the car. The car has just been delivered and my current feelings are that I would happily shop there again without feeling any angst at making a large purchase. I'm fully expecting to say the same again if asked in a year… Read Full Review

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★★★★★

“I definitely recommend chrome ”

Written on: 16/07/2014 by Tjpeel (1 review written)

This was by far the best car buying experiance I have ever had. From the first phone call with an enquiry to the handing over of the keys I have been more than satisfied with the service. The sales staff did not use that grating undermining sales patter that you would normally associate with buying a car. They were very up front and honest, friendly and courteous throughout. I travelled an hour to see the car and they were more than happy to stay an hour later than usual. I did not feel any… Read Full Review

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★★★★☆

“Good after 2 months!”

Written on: 16/07/2014 by Esteban453 (1 review written)

I thought I would wait a couple of months before posting a review, as you can never be sure with any purchase until you've used it for a little while. I found the service to be polite, friendly and not too pushy. I viewed the cars at my leisure for 20 minutes until someone came over and asked if we were ok. The dealer also does some excellent work in my home town that should be noted, sponsoring local sports teams etc... When I picked a couple of cars, the test drives were unaccompanied and… Read Full Review

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★★★★★

“Brilliant ! Friendly & Helpful - Very Satisfied !”

Written on: 15/07/2014 by HappyAsCanBe (1 review written)

I was very apprehensive about buying a second hand car, having only brought brand new cars in the past. After visiting a few showrooms and not being that impressed I contacted Chrome Motors Macclesfield and found the whole experience very different and extremely pleasurable. I could not be more pleased with the level of friendly professional service I received from Chrome Motors when purchasing my new car. From the first phone call, to the moment I arrived on site, up to the moment I left I… Read Full Review

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★★★★★

“great service. quality motor, friendly staff”

Written on: 14/07/2014 by garethjacko (1 review written)

Car ready to view. Just left my keys and went for a spin. Left to poke around and knew where he was if needed. A really relaxed atmosphere to buy a car. prices are realistic for a trade motor(they have to earn a living)i was happy with the price i paid. Great valeting. I will be back in future and would not hesitate to buy from chrome again… Read Full Review

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★★★★★

“Audi A1 ”

Written on: 27/06/2014 by beatriceross (1 review written)

Very impressed with the service I received from Chrome Motors. Nothing was too much. They even delivered my new car to me which may I add is a good " and a half hours away. I took the new car to my local garage to give it a once over for peace of mind due to the car been expensive, They stated the car is in perfect condition. I would definitely recommend people to buy from chrome motors as I will bear them in mind in the future… Read Full Review

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★★★★☆

“Easy to deal with!”

Written on: 26/06/2014 by PatFlanagan (1 review written)

These guys take the pressure out of buying a car!I viewed the car on a busy Saturday. I was allowed to view the car alone allowing me to spend time fully viewing/ checking the car over and thumbing through all the service history and documents at my leisure. I was allowed as much time as I needed to take the car for a spin. when I returned I wanted to purchase the car. The sales man A1ex made it hassle free. Within the sale I had a cherished number plate transfer which due to red tape from the… Read Full Review

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★★★★☆

“Where do I start, Please read full review!!!”

Written on: 26/06/2014 by MarkPinder (2 reviews written)

My dealings with Chrome Motors has been a very interesting journey to say the least so I shall start from the beginning. I initially spoke to an independent broker to secure funds in order to finance my car purchase. Once this was approved I then had a look on Auto-trader for a car, I did have a specific model in mind which Chrome Motors were selling at a reasonable value and looked to be in good order. I made contact with the dealer and spoke to an advisor, very professional, down to earth… Read Full Review

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★★★★★

“GOOD SERVICE”

Written on: 25/06/2014 by Delilaht127 (1 review written)

Got my first car from Chrome Motors and was very impressed by the service from the advisor and was also impressed with how easy it was to buy my car from Chrome… Read Full Review

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★★★★★

“Very understanding”

Written on: 17/06/2014 by Bowersas283 (1 review written)

Although I did not buy a vehicle from them at Chrome Motors was excellent to deal with. I would have no hesitation dealing with them in the future or recommending them to anyone. They were very understanding and offered me a good price for my vehicle… Read Full Review

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★★★★★

“very happy with our purchase”

Written on: 13/06/2014

i recently visited chrome of Macclesfield to just have a look around, i was approached by there new sales adviser, i found he was very helpful, professional and pleasure to deal with, i test drove 3 cars that day and eventually came away with a vw polo, as i didn't really have a clue what i was looking for i found the advisor and the staff at chrome made me feel really at ease when making my decision, i would highly recommend anyone to visit the dealership if searching for a vehicle and also… Read Full Review

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★★★★★

“Excellent Business to deal with from start to finish”

Written on: 05/06/2014 by stuartswanborough (1 review written)

After finding the car on Auto Trader decided to drive to Chrome for a look at the Jeep. On arrival the car was ready for inspection, whilst inspecting the car we were left alone to view and test drive with no hassle salesmanship. We dealt directy with the MD who was very professional and cared alot about us and how we felt about the car and was not a pushy sales person totally the opposite. The car and also the whole business was very clean and tidy and you could feel everyone felt proud to… Read Full Review

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★☆☆☆☆

“Where do I start?”

Written on: 05/06/2014 by ByronMaxwell5 (1 review written)

Please seek additional reviews on other review sites as there are clear patterns in the history of sales and the negative experiences many customers face. In my experience if you have any issues with this company and feel you are being told lies, mislead, or have proof you have been sold a faulty car go directly to Trading Standards/ Private legal advisors rather than endlessly deal with the unprofessional knowledge and attitudes of some of the sales team. If you do buy a car, I would… Read Full Review

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Dannychrome's Comment

Written on: 07/06/2014

Bizarre? Byron Maxwell - not sure who or what you are but we will report it as slander.

The clear pattern forming is that we do a very solid job at Chrome and as you are clear to point out, come in person to make yourself known then we can discuss your issues, or possibility that you are not a client and for some reason selecting us for slander.

We are also hoping your not a spammer!!

THANKFULLY OUR REPUTATION STANDS UP.

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Trajara's Comment

Written on: 08/06/2014

When it's written, printed, filmed it's libel, slander is spoken or heard, you can't even get that right...................................

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★★★★★

“Very efficient”

Written on: 31/05/2014 by TanyaB100 (1 review written)

Really impressed. Not hard sell, relaxed atmosphere and the staff are really friendly. Part exchanged my car, no hassle and got a fair price. Only had the new car a few days, but so far so good. Would definitely consider buying from here again… Read Full Review

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★★★★★

“well worth calling”

Written on: 19/05/2014 by Adolfoc408 (1 review written)

seemed honest and trustworthy,all staff friendly and were not pushy with the hard selling front.only had the motor a few days so early but very pleased.would recommend calling if anyones looking to change their car… Read Full Review

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★★★★★

“Hassle free purchasing!”

Written on: 14/05/2014 by cal500 (1 review written)

Chrome Motors "bent over backwards" to make purchasing a vehicle hassle free. They brought the car to our home address one Saturday afternoon. Their rep was a really lovely guy - very professional but friendly. Both my daughter and husband took the car for a drive and there was absolutely no pressure to buy. As we live a fair way from the showroom, all documents were processed via email and the car was again delivered to our home address. I would definitely visit them again next time… Read Full Review

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★☆☆☆☆

“ PLEASE READ. VERY POOR ALL ROUND!!”

Written on: 12/05/2014 by UtdRed82 (1 review written)

Very poor service! Having drove from the North-East to view and buy a car, I arrived and was told that they couldn't find any of the keys to car I was buying, this was despite several phone calls in that week to ensure everything was ok with the car. Fortunately there was another car that I liked and eventually bought. This car came with one key but I was assured that the second key would be found and if it couldn't then they would pay for a new key within two weeks. After much pestering they… Read Full Review

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Dannychrome's Response to UtdRed82's Review

Written on: 13/05/2014

Hi,

I am sorry to read this experience.

Could you please call our office and ask for Danny Towns
Managing Director.

I think you we know who you are, but would like an opportunity to discuss your issue.

Equally email me at your earliest opportunity

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★★★★★

“Buying from Chrome Motors”

Written on: 04/05/2014 by Robbiesgreat1 (1 review written)

I cannot express the experience you get when buying a car from Chrome Motors Macclesfield. You get great help when choosing your new car and the detail you get about your new car. The after sales service is great and nothing is to much trouble for them. Overall Chrome Motors Macclesfield deliver service second to none… Read Full Review

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★★★★★

“Just the ticket ”

Written on: 04/05/2014 by KashHuber (1 review written)

On the hunt for a trade in and a new car, we happened to hit Chrome first. A lucky quirk of fats. There was non of the usual pestering or chasing of deals. Rather we were left to browse at our leisure. Having found the car that ticked all the relevant boxes, I found the service at Chrome efficient, polite and professional. The pick up on my car was delayed but only because they wanted to ensure it was perfect before I collected it. On pick up, it was immaculate and i was delighted Would… Read Full Review

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