Chrome Motors Reviews - www.chromemotors.co.uk

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★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Relaxed car buying experience.”

Written on: 27/06/2016 by citybone (1 review written)

We recently purchased a car from the Woodford branch of Chrome.The whole experience was straightforward and painless.No high pressure salesmen,just a warm welcome from a friendly,straight talking sales manager who left us to browse at our leisure.Once agreement had been reached all our requirements were met without any fuss and we picked up our new car at the agreed time and in the agreed condition.All in all a smooth experience carried out in a relaxed,informal atmosphere.We wouldn't hesitate… Read Full Review

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★★★★☆

“Helpful, Kind, Professional”

Written on: 24/06/2016

We recently purchased a car from Crome Motors, Woodford Branch. We had a long journey to view the car and from arriving were treated with kindness, professionalism and knowledge. Two members of staff helped us and between them answered all questions and dealt with purchase and insurance etc efficiently and with humour. We are not local to this car company but would recommend to anyone… Read Full Review

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★★★☆☆

“Car Purchase”

Written on: 23/06/2016 by Padders57 (1 review written)

My partner has been looking for a car, she saw one on the website and arranged to go and see the car on a Saturday, we arrived and could not see the car, we were spoken to by a salesmen who was apologetic, but the car was in the garage for a repair, but he had not been informed. It was arranged the garage would bring the car to my partners home on the Monday following and she would pay for the car there and then if she liked it after a test drive, this did not happen as another excuse came… Read Full Review

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★☆☆☆☆

“bad experience”

Written on: 12/06/2016 by mukhda (1 review written)

went to see the car in chrome motors when checked had a few faults like rear wiper was not working and when put a/c on makes a very funny noise and very very bad smell comes out anyway told them they said get the estimate email us and we will sort it out no problem with this promise bought the car paid the full asking price took it to local garage and got the estimate and email them straight away that was in march and now it's June in between rung them at least 30 times and mail them aswell… Read Full Review

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★★★★★

“New to us Car”

Written on: 03/06/2016

Very good dealership. Helpful and pleasant transaction. All staff really professional. In particular the salesman who dealt with us, who helped in every way possible from start to finish, even coming in to work on his day off! Would definitely return. May be a while, so hope he is still working there! Way to go! Thanks everyone at Chrome. … Read Full Review

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Dannychrome's Comment

Written on: 21/06/2016

Chrome thankyou for taking time to place this review and its great to hear that you are so happy with the service.
We are sure that the salesman that looked after you will still be here when you next need a car.

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Dannychrome's Comment

Written on: 21/06/2016

Chrome thankyou for taking time to place this review and its great to hear that you are so happy with the service.
We are sure that the salesman that looked after you will still be here when you next need a car.

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★★★★★

“Excellent”

Written on: 29/05/2016 by Daxg323 (1 review written)

Staff were very helpful in the purchase of our car and went beyond the call of duty in ensuring this was the right car for us… Read Full Review

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Dannychrome's Comment

Written on: 21/06/2016

It's great to hear that the team at Chrome went that extra mile to ensure that your purchase was a pleasant experience.
Your kind words are appreciated.

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★★★★★

“Stress free car purchase”

Written on: 28/05/2016 by admay16 (1 review written)

Just bought a superb Honda Jazz from Chrome Motors Woodford. Excellent overall experience due to the helpfulness and efficiency of the sales manager,the friendliness of all other staff and the pleasant surroundings… Read Full Review

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Dannychrome's Response to admay16's Review

Written on: 21/06/2016

At Chrome we work as a team, not on an individual commission basis and we find that this generates a more relaxed atmosphere in which to purchase a car.
Its rewarding when this is recognised by the customer.

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★★★★★

“Car sales service”

Written on: 19/05/2016 by Ianboothby (1 review written)

Friendly cooperative attitude third car we have purchased… Read Full Review

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Dannychrome's Response to Ianboothby's Review

Written on: 21/06/2016

Thank you for this succinct review and we look forward to seeing you when you need to purchase your fourth motor car

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★★★★★

“Superb, efficient service!”

Written on: 01/05/2016 by DAC2016 (1 review written)

Bought a fabulous BMW 320d Sport from Chrome in Woodford. Right from the beginning the salesman was excellent, very friendly and helpful without being pushy. We were left to look around the car and decide without any pressure. Having made a decision, the sales manager was very efficient and helpful, answered all our questions and explained the process clearly as well as being genuine and friendly. The car itself is superb. I highly recommend Chrome Motors as your next dealer of choice or if… Read Full Review

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★★★★★

“amazing customer service, great overall experience!!”

Written on: 20/04/2016 by AmberKari (1 review written)

My dad bought a Mazda RX-8 a couple of weeks ago and he couldn't be happier with his purchase and the overall experience. Everybody we dealt with were extremely helpful and friendly. We would definitely recommend to anybody wanting to buy a car… Read Full Review

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★★★★★

“Hassle free experience”

Written on: 12/04/2016 by EvelinCombs254 (1 review written)

Just to say thanks for sorting the Nissan Micra for us yesterday. My daughter is delighted with the car. The whole purchase process was efficiently handled and was totally stress-free. In the past, I have witnessed some quite unpleasant car purchase transactions but not at Chrome. Many thanks… Read Full Review

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★★★★★

“My new car”

Written on: 29/03/2016 by 5Bird (1 review written)

Having bought my new car from chrome I felt I needed to say how friendly they were. There was no pressure and made the whole experience a lovely one. I am really pleased with my new car thank you… Read Full Review

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Dannychrome's Comment

Written on: 12/04/2016

Thank you for highlighting the relaxed approach that Chrome adopt when selling their cars.
We are glad that the whole experience was a pleasurable one and wish you happy motoring in your new Chrome car.

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★★★★★

“Fantastic service ”

Written on: 25/03/2016 by jessicacarys (1 review written)

Bought a car from Chrome recently, and couldn't be happier with the service provided. the person I dealt with couldn't have been more obliging with my questions, and is a real credit to the company… Read Full Review

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Dannychrome's Response to jessicacarys's Review

Written on: 12/04/2016

Thank you for placing this review.
It is always good to read that we are doing things right at Chrome.,

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★☆☆☆☆

“Beware”

Written on: 21/03/2016 by ajaymon (1 review written)

I purchased an £18k Audi from Chrome in Feb. Within hours of collection I discovered the seat release mechanism was jammed on a rear seat. The number plate they'd fitted was also misaligned and damaged. Both problems were notified to them within hours. I was told they'd be sorted. Had to chase several times. Eventually got in to their repair garage - but it needed a £100 part, "had to be approved". Had to chase yet again. After several calls I was told 'wear and tear' (remember, this is the… Read Full Review

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Dannychrome's Response to ajaymon's Review

Written on: 25/03/2016

Thank you for this disturbing feedback. We are happy to say that we have spoken to our client and we have a face to face meeting arranged to discuss and learn from this experience. Our concern equally sits around the need to chase. We have measures in place to improve this with immediate effect.

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Dannychrome's Response to ajaymon's Review

Written on: 12/04/2016

As MD of Chrome it was obviously disappointing to read this review and I have since had a personal meeting with the customer at our showroom to discuss his experience and to address any issues that have arisen as a result.

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Ajaymon's reply to Dannychrome's Comment

Written on: 12/04/2016

I'm pleased to confirm that following my review I was contacted by the MD of Chrome who seemed genuinely concerned at the issues I had raised. I am now completely satisfied that this was a communication issue with unfortunate consequences that were not intentional. My issue has since been resolved with commendable speed and honesty. I would be happy to withdraw my previous note of caution with this dealer.

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★★★★★

“Service and Car Fantastic.”

Written on: 18/03/2016

WP06ORK. Having looked at several cars over the last fortnight and visited several dealerships in the process, it was extremely pleasant to come to a dealership where it looked clean, tidy and professional. Service from all members of staff was excellent. They were professional, courteous and friendly. I particularly liked the fact that there was no 'hard sell'. We were shown the car and left to explore it on our own. When it came to a test drive I simply showed them my driving licence and was… Read Full Review

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★★★★★

“Service and Car Fantastic.”

Written on: 18/03/2016

WP06ORK. Having looked at several cars over the last fortnight and visited several dealerships in the process, it was extremely pleasant to come to a dealership where it looked clean, tidy and professional. Service from all members of staff was excellent. They were professional, courteous and friendly. I particularly liked the fact that there was no 'hard sell'. We were shown the car and left to explore it on our own. When it came to a test drive I simply showed them my driving licence and was… Read Full Review

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★★★★★

“Relaxed car buying”

Written on: 15/03/2016 by Shawfamily (1 review written)

We arrived at the garage to see a specific car . We rang ahead to check it was still available. When we arrived the staff could have been forgiven for jumping on us , knowing that we had come with a specific car in mind ..... They didn't pester us at all , in fact quite the opposite. After they had bought us a cup of tea they left us to sit in the car and offered us a test drive only once we had returned to the showroom to talk to them . The staff made buying a car a very relaxed experience… Read Full Review

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★★★★★

“car bought”

Written on: 09/03/2016 by Gunner21 (1 review written)

If you are looking for a car I can highly recommend chrome cars at woodford,they have lots for different makes of car to look at. we have just bought one with the help of the sales men ,he was very knowledgeable of all the different makes and he give us lots time to look around. GO AND HAVE A LOOK… Read Full Review

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★★★★★

“Very friendly polite and profesional”

Written on: 26/02/2016 by 290Chapman (1 review written)

Ek12 lgy first class service professional curtious would recommend to anyone thanks again for everything… Read Full Review

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★★★★★

“YS56 OZW”

Written on: 23/02/2016 by julieAM64 (1 review written)

Great positive experience, friendly, competent staff. The atmosphere was relaxed and welcoming. Able to take the car out on a test drive on our own with no pressure to buy. The salesman was upfront and honest and at no time pressured us into buying the car, was helpful in everyway possible. I would recommend this family run car sales outlet to anybody who is looking to buy a good quality vehicle. Over the moon with my purchase!!… Read Full Review

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Dannychrome's Response to julieAM64's Review

Written on: 24/02/2016

Hello julieAM64,

thank you for the above review. It means a lot to Chrome as we are a close knit family run team.

Your recommendation is greatly appreciated and Chrome wish you happy motoring with your latest vehicle.

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