Chrome Motors Reviews - www.chromemotors.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★★★★★

“DE03 TXT Honda”

Written on: 20/11/2014 by OtleyWY (2 reviews written)

I was looking for a 4 x 4 I contacted Chrome Motors by telephone . I looked at 3 vehicles at 3 dealers. The last dealer was Chrome Motors which I attended on Saturday 15 November.I must say that Chrome Motors was by far the best dealer I visited.All the staff were friendly and clearly the whole dealership was efficiently run. I had a vehicle to P.X.They gave me a fair price both for my vehicle and for the 4 x 4. In addition I picked up my vehicle on Tuesday 18.11.2014. The vehicle had been… Read Full Review

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★★★★★

“A* service. Car reg - MT55 EYO”

Written on: 18/11/2014 by JohnLauraHarrison (1 review written)

We brought a 4x4 from this car dealership recently. We part exchanged our car and got a very fair price. We had our 3 children with us which wasn't ideal but they were kept occupied by the toys there. We were made to feel very welcome by all the staff and despite going past the hours of opening there was no rush to get rid of us! The staff are very friendly especially the owner who we dealt with. When we were leaving in our new car, the owner gave our son a football that had come all the way… Read Full Review

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★★★★★

“great value and service”

Written on: 17/11/2014 by john.1967 (1 review written)

pl07 atz very well priced car,cheaper than most other places,part exchanged my car for the same value as webuyanycar site,i could have got more if I had advertised privately but didn't have the time to do it,car seems very good and reliable so far,i would buy from them again in the future… Read Full Review

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★★★★☆

“Purchase of MV06 UYL”

Written on: 13/11/2014 by Penwoodprod (1 review written)

Purchased this car on 5/11/14 our first visit was on 30/10/14. The staff despite being busy were polite and helpful making us a cup of tea and making us feel at home. We were not pressurised at all leaving us to view the car at our leisure. They serviced and M O T the car as requested and I collected the car on the 5/11/14 once again very polite and helpful. The downside to this purchase is that they did not offer to run through the controls with me and I have just examined the paperwork to… Read Full Review

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★★★★★

“Excellent customer service from the first telephone call”

Written on: 06/11/2014 by Vance237 (1 review written)

MF11AEN Thanks Chrome Motors for the delivery of a trendy, sleek and efficient car. I would use your service again and again if I had to. I really appreciated you patience in taking the time to answer my every question. Your staff and manager were downright understanding and caring, going out of their way to deliver my car free of charge. Thank you. I'd be happy to recommend your friendly service to friends and family at any time… Read Full Review

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★★★★★

“I found chrome on the net and got in touch on the...”

Written on: 05/11/2014 by Seandylan (1 review written)

I found chrome on the net and got in touch on the phone right away help full and told me everything I need to no right away very friendly on arrival and nice viewing car park and wating airer got seen and sorted my new car aster mark 5 which I am very happy with and every 1 there was helpfull in any thing you need over all very good and I am very happy Oh and just wish I got a game of ping pong haha… Read Full Review

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★★★★★

“Buying my first car was a lot easier than I thought!!!”

Written on: 03/11/2014 by louisesage (1 review written)

Spencer helped me find the right car at the right price. Buying my first car was so much easier than I thought it would be. The staff at Chrome are friendly and reliable and go the extra mile when it comes to customer service. Spencer allowed me to take the car to my mechanic to get it checked before purchase with no fuss made. There was small issue with the car when we bought it, the boot hadn't been cleaned. I phoned spencer and took the car back and the boot was cleaned thoroughly… Read Full Review

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★☆☆☆☆

“Seriously bad after sales”

Written on: 02/11/2014 by mikeshawbmw (1 review written)

Seriously bad after sales! Ignorant owner never returns calls! Car has a major fault which I have had to go to court to resolve! Beware these cars are definitely not mechanically checked before they sell them, I have spoken to the workshop they use many times and they have confirmed this! There is a chance this review will be removed as they only manage to save the good ones!! This is a genuine review I cannot stress enough how frustrating it is trying to have any issues resolved by them… Read Full Review

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Mjij007's Response to mikeshawbmw's Review

Written on: 16/11/2014

Hi,
I can very much sympathise with your frustration and I would be very interested in finding out about your problem and how you have fared as we are having a very similar sounding issue and have also filed a court case.
So far we have refrained from commenting on the issue in case this is to our detriment at court.
If you wouldn't mind contacting me, please email me.

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Mikeshawbmw's reply to Mjij007's Comment

Written on: 17/11/2014

Hi, I'm not sure if you could put your email address or any other contact details on here? I too held back from leaving my review even though the salesman practically begged me to leave a positive one "as soon as I get home".
I actually only got half way home before the engine light came on to which the owner stated "the light can come on at any point, you've bought a used car, it was fine when it left here" he then proceeded to try and negotiate with me on the cost of having it diagnosed, the diagnosis was bad and he still tried to negotiate with me on the £1700 repair bill. I took legal advice and found that according to the sale of goods act the vehicle should be fit for purpose, after I told the owner this he said he will get back to me after consulting his legal team and since then all I've had off him is a ridiculous smarmy email suggesting "if I'd bought something from tesco I'd have to wait a week for a response to any problems - Chrome are no different. If you complained to any main agent they have a procedure to follow which takes time - Chrome are no different". His arrogance astounded me, he suggests he is a caring family man from the community and that the Chrome brand does a lot of good in Macclesfield, allowing me and my family to drive that car off his forecourt knowing one stop autos had merely deactivated the engine warning light is certainly not "caring" it's a dangerous game letting cars go on the road without having them checked. His avoidance of responsibility frustrated the hell out of me, I could tell it was upsetting his salesman too! One stop autos had the car for over a month because he would not authorise the work, they get it a lot aparently, ring them yourself. I finally won my money back but it was a hard slog which cost me money and a lot of time, I honestly believe he fought his corner right until court because he expected me to give up, he paid the bill the day before our second hearing! Good luck!

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★★★★★

“YH61TGK”

Written on: 01/11/2014 by dreggman (1 review written)

very friendly service happy also with the deal and very happy with my purchase… Read Full Review

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★★★★★

“Went the extra mile!!!”

Written on: 31/10/2014 by sarahj879 (1 review written)

LR09LXW - We recently purchased a vehicle from chrome motors, which we are delighted with. The staff at chrome, were friendly, knowledgable, efficient & extremely professional throughout the whole process. We were on a tight deadline due to an impending holiday, & all the staff worked very hard to ensure our vehicle was ready on time. Thank you to everyone at chrome, you really did go the extra mile!!… Read Full Review

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★★★★☆

“Easy Vehicle Purchase”

Written on: 29/10/2014 by saxon50 (4 reviews written)

KL54CSY Relaxed friendly service. Extremely helpfull staff. (Open & honest in what they're selling. In other words they want your business again)Seamless transaction from first phone call to picking up the vehicle. Would not hesitate in doing business with this dealer again… Read Full Review

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★★★★☆

“Easy Vehicle Purchase”

Written on: 29/10/2014 by saxon50 (4 reviews written)

KL54CSY Relaxed friendly service. Extremely helpfull staff. (Open & honest in what they're selling. In other words they want your business again)Seamless transaction from first phone call to picking up the vehicle. Would not hesitate in doing business with this dealer again… Read Full Review

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★★★★☆

“Easy Vehicle Purchase”

Written on: 29/10/2014 by saxon50 (4 reviews written)

KL54CSY Relaxed friendly service. Extremely helpfull staff. (Open & honest in what they're selling. In other words they want your business again)Seamless transaction from first phone call to picking up the vehicle. Would not hesitate in doing business with this dealer again… Read Full Review

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★★★★☆

“Easy Vehicle Purchase”

Written on: 29/10/2014 by saxon50 (4 reviews written)

KL54CSY Relaxed friendly service. Extremely helpfull staff. (Open & honest in what they're selling. In other words they want your business again)Seamless transaction from first phone call to picking up the vehicle. Would not hesitate in doing business with this dealer again… Read Full Review

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★★★★★

“Really excellent service”

Written on: 27/10/2014 by Martthemaestro (1 review written)

Very quick service regarding MV08JOH. Efficient no none sense and friendly. Will definitely recommend and use again. Many thanks. Staff member was friendly, approachable and knowledgable. No long wait time. Staff member was ready to see us at the agreed time… Read Full Review

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★★★★★

“Amazing!!!”

Written on: 18/10/2014 by elizabethtopham (1 review written)

Very very impressed with Chrome motors. They are such a great company and gave me loads of information and sorted out all the paperwork out for me so i could drive away with my new car that day! Delighted with the service they offer and my new series 3 BMW! Would highly recommend them to anyone, friends or family. They also were very generous and gave me a new free suitcase to go on holiday with! Amazing friendly people and are very thankful for their help and service. If i ever want another… Read Full Review

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★★★★☆

“Purchase of Volvo S80.”

Written on: 16/10/2014

NU58 XRG We travelled over to Chrome Motors in Macclesfield from Worksop in Nottinghamshire to view and test drive the vehicle we found on the internet. The salesman was very helpful and gave us all the relevant information regarding the car and how to go about buying it. The company would be able to deliver the new car and take away our old car in part exchange. We decided to go ahead with the sale. The only down side of the visit was that there was very little room on the premises as… Read Full Review

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★★★★★

“Ford Connect van YE09WTY”

Written on: 12/10/2014 by GPDale (1 review written)

Phoned up to reserve motor, assured it would be retained for me, travelled over to Macclesfield from Stoke, staff very pleasant and the keys were given to me to inspect the vehicle right away, so I could inspect the vehicle a ford connect van YE09WTY the mileage was as stated very low for the year,MOT and service records proved this to be correct the van was in excellent condition, and after a test drive, I purchased the vehicle for a very keen price, collection was arranged and on collection… Read Full Review

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★★★★☆

“test drive without the awkward silence!”

Written on: 10/10/2014

Happy with overall service received from the guys at Chrome, they allowed us to test drive without a member of the team very trustworthy, and abled us to have a more relaxed. Thorough drive. Fair part exchange offered, car was very good value for money, thoroughly cleaned throughout. Very friendly, honest dealer without the pressured sales pitch. Thankyou… Read Full Review

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★★★★★

“mj57vpu”

Written on: 10/10/2014 by bailey88kingsley (0 reviews written)

I was happy with the service the salesman was very helpful in getting me through process… Read Full Review

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