Good People & Fair Approach

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Chrome Motors - www.chromemotors.co.uk
★★★★☆
4.2
From 275 reviews
85.0% of users recommend this

  • Customer service

  • Value For Money

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GaelSmart261's review of Chrome Motors - www.chromemotors.co.uk

“Good People and Fair Approach”

★★★★★

written by GaelSmart261 on 06/06/2015

A recent purchase of a BMW X5 from Chrome was a very good experience indeed. Not only was the car what I wanted and accurately described, it was the way these guys approach the process which impressed. They explained the warranty in full and all the pitfalls but equally they chose to share some background on low feedback ratings on this site, and when you hear how hard it is for a used product business dealing with many people who see things differently - you understand! It appears these guys get both credit when deserved and the odd rough ride. I would recommend them all day long and advise others to try them - they don't disappoint.

  • Customer service

  • Value For Money

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Dannychrome's Comment

Written on: 17/06/2015

Our sales team at Chrome deal with a large number of customers and on occasion Chrome Motors have received reviews that are not up to our usual standard.

We at Chrome take constructive criticism and use it to improve our service and procedures to ensure incidents are not repeated.

Although it is difficult to maintain a 100% satisfaction rate we strive to do so.

We are glad that on this occassion we have fully met your expectations of service.

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