Great price but a long wait for delivery

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Buy A Car - www.buyacar.co.uk
★★★★☆
4.3
87.0% of users recommend this
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Guest's review of Buy A Car - www.buyacar.co.uk

“Great price but a long wait for delivery”

★★★★☆

written by on 02/11/2014

I ordered a Hyundai iX35 Blue Drive mid May 2014. Delivery was estimated as the end of July. In early July this was revised to end of August by which time I'd sold my own car. My buyer was ok to wait until August 14 so that meant 2 weeks without a car. Out of the blue the delivery was then pushed back to mid September & the car was delivered on September 18. I was without a car for 5 weeks-not the 6/7 week initial delivery I was told. Communication was very poor & only after I had raised my concerns at the frequent changes in delivery dates. Driven delivery worked well & the car only had 95 miles on the clock & was in very good condition-the driver gave me a 'teach in' on the various controls. Owen at buyacar was helpful towards the end of the process but a mistake was made on the final invoice re my deposit so watch out for that. I'd be happier if delivery dates hadn't changed by so much & so often but the price of the car is very good & I found it the best available.

  • Customer service

  • Value For Money

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