Big Motoring World Reviews - www.bigmotoringworld.co.uk

Big Motoring World Service Centre, Snodland By Pass, Snodland, ME6 5SL
01634248644
★★★★☆
4.2 / 5
332
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Fantastic New BMW 730d”

Written on: 05/12/2016 by Daniela15 (1 review written)

We visited Big Motoring World last week after viewing cars at Car Giant in White City. We were looking to replace a 2007 BMW 740LD with a newer BMW. This is not a place to browse cars, you must do your homework first with Autotrader.com etc and visit with a short list to see. The range at both locations were similar except the cars at Big Motoring World were in much better condition and cheaper. We finally picked a 730d M Sport which we are very happy with. All in all, the customer experience… Read Full Review

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★☆☆☆☆

“customer service”

Written on: 21/11/2016 by MrsBAWiltshire (1 review written)

I recently bought an Audi A3 only had the 3 month warrenty and as you have guessed 2 weeks after that the car broke down, had to be rescued by rac who towed me to nearest garage, they have said its an injection fault and will cost me £300 i phoned Big motoring world hoping for a bit of compassion as only 2 weeks over the warrenty but no joy maybe if i hadn't had a holiday i would have made it. Not very good customer service in my opinion but you live and learn… Read Full Review

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★☆☆☆☆

“avoid this company”

Written on: 17/11/2016 by ryVelez300 (1 review written)

If I could I would give 0 (-ZERO) star rating. I bought a car about year ago, I was so happy about the service I received on a day.I also been offered to buy Insurance to protect ALL mechanical and electrical faults in case something happens(OF COURSE I added it for a piece of mind) On a day when I bought car I was told that car has ALL service history and that will be send together with v5 by post to me. In few months time I had to go on holiday,but car papers still not been received.Been… Read Full Review

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★★★★☆

“Slick from start to finish”

Written on: 08/11/2016 by harryroberts91 (1 review written)

Very slick from start to finish. Was able to get everything sorted in time so I could drive away the same day in my new car and also leave the old one behind. Recommend making a visit to big Motoring World if you are looking for a German car… Read Full Review

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★☆☆☆☆

“Anything for a sale”

Written on: 26/10/2016 by domdickinson91 (1 review written)

I purchased a 63 plate Mercedes Benz C-Class from Big Motoring World 4weeks ago. On the weekend the warning light for my 'brake pads' came on. I took to a trusted service centre who informed me that both my front pads and discs need changing. I purchased a year warranty with Big Motoring World on the day I got my car and this apparently doesn't cover damage here, although the Warranty Booklet clearly states that 'any damage to brakes' are covered. I paid an extra few hundred pounds for this… Read Full Review

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★★★★★

“Great place”

Written on: 23/10/2016 by Alejandrab293 (1 review written)

Great variety of BMW's at very good prices. Lovely and helpful staff especially Joel StMart who showed us around and explained the different car options so nicely. Thank you very much for all your help… Read Full Review

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★★★★★

“BMW 520d”

Written on: 09/10/2016 by Mrshafi (1 review written)

The whole experience was very efficient. We were not rushed when viewing the car, the completion of the paperwork was quick and the collection of the car was the next day. I collected the car from their local showroom, the car felt brand new and was displayed in a very plush showroom. Would definitely purchase another car from Big Motoring World… Read Full Review

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★★★★☆

“Brilliant service”

Written on: 05/10/2016 by Jay_Charles (1 review written)

Brilliant service throughout all the departments when I purchased my new car. Very happy with the car even though I have only driven it a handful of times. I will be coming back with my wife to purchase her new car soon… Read Full Review

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★★☆☆☆

“Great car shame about after sales”

Written on: 03/10/2016 by Sh25 (1 review written)

Such a shame, salesman great, good advice, knowledgeable and love my car. Had a problem with my radio. Receptionists at the service centre delightful. Service centre inept, incompetent and completely uncommunicative. They have had my radio for 8 weeks despite promises of phone calls back, 8 weeks and over 40 polite calls from me only 1 call 2 weeks ago when I was told the radio would be back in 2 days. Over 2 weeks later it is apparently still not returned I was originally told 5-7 days. I… Read Full Review

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★★★★☆

“fixed my car”

Written on: 29/09/2016 by ourhenery (1 review written)

now on fifth car from the group a 7 series bmw. Cars fan vent wasnt working after a bit of a drama at Snodland, the agent from Canterbury sent a courtesy car to my house, repaired and returned my car in three days. Grest service from them… Read Full Review

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★★★★★

“Golf GTD”

Written on: 28/09/2016

Very impressed by how quickly my new car was ready to drive away! I'd been on the lookout for a Golf GTD for ages and found one at Big Motoring World competitively priced. Only went to look at the car on my way home from work one afternoon and ended up test driving it! It was tucked up the back with quite a few cars to be moved but nothing was too much trouble. Even my dad was impressed by how things were run and he said he'd be getting his new car from here next time! Thanks Big Motoring… Read Full Review

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★★★★☆

“Spoilt for choice”

Written on: 28/09/2016 by barney.l69 (1 review written)

I recently purchased a BMW 520d series from Big Motoring World. It was so hard to choose one being as there was a lot of 5 series on their forecourt, but with the help from a member of the sales team I made up my mind. When I got home and looked through all the paper work I had been given, I noticed that the service history wasn't there so I called the after sales number and I was told they were able to send me a copy in the post. The next day it arrived. 100% recommend Big Motoring World… Read Full Review

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★★★★★

“5*”

Written on: 27/09/2016 by Young295 (1 review written)

From call centre staff, sales and collection I received a very friendly yet professional service. Thank you… Read Full Review

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★★★★★

“Amazing experience”

Written on: 26/09/2016 by Danrube12 (1 review written)

Amazing buying experience. He made the whole thing stress free and a great buying experience… Read Full Review

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★★★★★

“So easy”

Written on: 26/09/2016 by 8Ward (1 review written)

I called regarding a car I had seen online and booked my appointment to view, although I only gave 15 mins notice he car was ready to view when I arrived. The salesman was very helpful and understood everything I said I required. Applying for finance was hassle free and very quick! Within 2 hours of viewing I was driving away in my new car and left very satisfied!… Read Full Review

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★★★★★

“BMW excellent”

Written on: 25/09/2016 by Pruittkz7 (1 review written)

fantastic place excellent service fast service excellent car… Read Full Review

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★★★★☆

“Drove away the same day in the new car!”

Written on: 23/09/2016 by Debbie_Fields (1 review written)

Visited Big Motoring World with a few cars in mind that I wanted to view. 1 of them had sold when we arrived but that wasn't an issue as the others were still there. Everything was such a smooth process that we were able too drive away the same day in the new car and left the old one as part exchange. Very impressed with the service from start to finish… Read Full Review

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★★★★★

“Trouble free ”

Written on: 21/09/2016 by Sharon.davenport (1 review written)

My salesman zee was extremely professional and helpful nothing was to make ch trouble he made me feel that I was his only customer the experience was very smooth. I bought a Mercedes after my daughter had previously bought 2 cars from Bmw and was extremely satisfied with everything. I can't fault the service I received… Read Full Review

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★★★★★

“Fantastic choice of cars”

Written on: 08/09/2016

I been there fist time.i really impressed about there services.fantastic choices of cars with reasonable price.very easy and quick to buy… Read Full Review

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★★★★☆

“Daughters birthday present”

Written on: 30/08/2016 by Suzzie70 (2 reviews written)

I have recently purchased a vehicle from Big Motoring World a lovely Audi A1 for my daughter's birthday, my salesman was very polite gentleman and very smart. I had a pleasant experience all in all apart from when my daughter was given the vehicle we noticed that the car mats were missing out of it which were there when we purchased it. I would not hesitate to recommend the company to others though… Read Full Review

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