Big Motoring World Reviews - www.bigmotoringworld.co.uk

Big Motoring World Service Centre, Snodland By Pass, Snodland, ME6 5SL
01634248644
★★★★☆
4.2 / 5
312
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Great customer service”

Written on: 21/08/2016

I have just purchased my new car from BMW Group and am delighted with it. I was very pleased with the service that I received. The sales representative that dealt with my purchase was really attentive and knowledgeable. He listened to my requirements, made useful suggestions, was very patient and made sure that I was shown vehicles that met them fully. There was a huge variety of vehicles availble at reasonable prices and the facilities at the site are excellent… Read Full Review

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★★★★★

“Great service from the whole team ”

Written on: 19/08/2016 by Displayboy (2 reviews written)

Went to view cars Last two weeks of July with a view to buy in August, no pressure at all, booked a viewing 1st August for a Merc C220i AMG, had the test drive again no pressure, loved it and bought it there and then, arranged to collect that evening after the prep, on collection very pleasant service from start to finish . On way home noticed a whining from the brakes . Book in with service dept for Friday after holiday well Just want to say a massive thank you to your service dept, now after… Read Full Review

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★★★★★

“So far so good”

Written on: 19/08/2016 by ElyseBrennan (1 review written)

Make sure you double check the hpi they give you as lots of cars will still have finance on them - and I wasn't comfortable to purchase until it had been cleared. Everyone was very helpful though and I would definitely recommend so far (only got the car yesterday)… Read Full Review

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★★★★★

“BMW 1 Series”

Written on: 18/08/2016 by JuliannaW (1 review written)

There were so many cars to choose from on their forecourt, and even so many 1 Series to choose from. After a couple of hours looking I found one. I am pleased that I was able to get all of this sorted before my holiday, and I honestly can't wait to get home and drive it!… Read Full Review

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★★★★☆

“New car purchase”

Written on: 16/08/2016 by racheldavis71 (1 review written)

Very proud of my new Mercedes from big motoring world. keep seeing their car around on the roads so thought I would look on their website to see if they had what I wanted and they did. made an appointment that morning and by the afternoon I was driving away in my new car!!… Read Full Review

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★★★★★

“FANTASTIC!!”

Written on: 15/08/2016 by Eliza88 (1 review written)

My husband and I both needed to change our cars and here seemed the best place to go to get mine from. I truly found a bargain with my merc! My husband spotted a bmw that he liked as well when we were there so we ended up getting both the cars from here. 100% recommend Big Motoring Worlds… Read Full Review

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★★★★☆

“pleased with car”

Written on: 15/08/2016 by DesF (1 review written)

Good service received from knowledgeable staff at the sales centre. We were not rushed to decide so felt no pressure to buy. Happy with car purchased. Good customer service as picked up from home to collect the new car… Read Full Review

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★★★★☆

“A class Mercedes - Benz”

Written on: 14/08/2016 by tjCallahan195 (1 review written)

Good pricing on the range of cars on offer. Very good customer service and the staff general very polite. Only one small criticism is that there was no 7 day drive away insurance and sort out the insurance prolonged the hole process. But would recommend big motoring world to any one … Read Full Review

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★☆☆☆☆

“Rubbish and cheap”

Written on: 13/08/2016 by Brooks317 (1 review written)

Don't go there, they are just bunch of cow boys. I went there to view BMW X5 with my family and I was told the car has already been sold . Manager hasn't got courtesy to even apologies or show sympathy towards it. He just blame his system. It took me one hour to get there from London and they should have called me to let me know the car is not available and this should have saved me 2 hour journey and inconvenience. This is a real shame that a company like Big motoring world treats people as a… Read Full Review

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★★★★☆

“Superb”

Written on: 08/08/2016 by BridgetJohnson491 (1 review written)

Great experience polite staff, went to just browse and ended up buying the first car we saw. This place was recommended by my brother in law who also purchased his car there. Quality cars at reasonable price just how I like it… Read Full Review

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★☆☆☆☆

“beware”

Written on: 07/08/2016

Went to view car, expressed interest, went back next day to test drive with a view to purcahase and price had increased by £500. Sharp practice and no remorse or excuse given. A simple ploy to extract every penny. … Read Full Review

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★★★★★

“Amazing service ”

Written on: 05/08/2016 by Maurice68 (1 review written)

Amazing service from start to finish so happy with my car and I would highly recommend to family and friends looking to buy a new car… Read Full Review

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★★★★★

“Top Class Dealer”

Written on: 04/08/2016 by O'Connor384 (1 review written)

Efficient , informative and relaxing process when purchasing a quality vehicle!… Read Full Review

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★★★★☆

“BMW purchase”

Written on: 03/08/2016 by MorganStout (1 review written)

Top guys...these are good well motivated efficient guys....flecible too....i was impressed with how they dealt with business… Read Full Review

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★★★★☆

“I've used them twice, they listen to my requirements ,...”

Written on: 30/07/2016 by Jaront10 (1 review written)

I've used them twice, they listen to my requirements , helpful friendly and no pushy sales tactics… Read Full Review

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★★★★★

“Fast, simple and clear”

Written on: 29/07/2016 by Daley1949 (1 review written)

I walked in undecided on if I wanted a car I had seen online and if I should pay cash, use a bank loan or finance. The advisor not only matched and surpassed my bank's rates, he explained all the details and I drove away happy the following day. The only reason I couldn't drive away same day was because got in at past 8pm on the first day. It was all sorted in less than 24hours. I am happier because I have my cash savings which I am now using towards my mortgage. The collections service needs… Read Full Review

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★★★★☆

“Overall good service”

Written on: 28/07/2016

I have purchased a car from big motoring world and the service I got was second to none however on the first visit to the showroom I by far didn't get the same service from one of the sales reps. I arranged a test drive through the online chat help and everything was fine regarding this stage. On arrival the rep I had was very forceful and said I couldn't test drive the vehicle neither offered to let me test drive anything else. I unfortunately got let down on this occasion but having… Read Full Review

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★★★★★

“Great service ”

Written on: 27/07/2016 by Townsendpv281 (1 review written)

Enthusiastic staff willing to help. Great service. Makes me want to buy another car! Sometimes a bit too much sales but understandable as they need to make that sale… Read Full Review

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★★★★☆

“Overwhelming amount of cars but found the perfect one”

Written on: 27/07/2016 by Phillips414 (1 review written)

We walked away after 4.5 hours with the car that ticked boxes we didnt even have on our list. The amount of cars available can be very overwhelming as they are so tightly cramed in (which is quite uncomfortable to manouver) so would go in with an idea as to what you want and allow a sales man/woman to help and guide you otherwise you will be there all day like we were. Initially found the idea of having someone push you into looking at selected cars frustrating as we didnt have a specific car… Read Full Review

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★★★★★

“Mercedes SLK Experience”

Written on: 25/07/2016 by kevin333 (1 review written)

It was brilliant. I had been watching your stock for the right vehicle with the particular spec that we wanted. As soon as it came in I tracked it from delivery, through the garage and to your location. Before it had even had a wash we came down to have a look at the car. The salesman was great and the finance lady was great. There was no pressure to buy. We took the SLK for a test drive. We only drove it for one minute and we knew it was the car was for us. We drove it home the same day… Read Full Review

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