Big Motoring World Reviews - www.bigmotoringworld.co.uk

Big Motoring World Service Centre, Snodland By Pass, Snodland, ME6 5SL
01634248648
★★★★☆
4.2 / 5
88.7% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★☆

“Pretty Good Actually”

Written on: 18/06/2014 by DavidAGD (1 review written)

I bought a 630i convertible here two years ago and when the fuel injection pump developed a fault two months later, they were brilliant. Courtesy car was offered immediately and the pump replaced at no cost to me. Last month, I bought a 520d touring from them and unforeseeably, the timing chain snapped taking out parts of the valve gear and cam mountings. After a brief delay, the car was recovered and after inspection, a reconditioned engine was fitted. The car was handed over having been… Read Full Review

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★★★★★

“The lady on reception was so helpful”

Written on: 05/06/2014 by f_bale (1 review written)

I bought a car from Big Motoring World and agreed with them to collect it the week after the following week (when I was off of work again for a week). Me being me I got the totally wrong day and turned up a day early. The lady on reception was so helpful and reassuring. She spent ages trying to sort things out for me and I ended up leaving with my car that day anyway. Thank you very much for the lady on reception for all of her hard work and outstanding customer service… Read Full Review

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★★★★☆

“Drove my car away the same day”

Written on: 05/06/2014 by cray246 (1 review written)

I arrived at their sales site at around 3PM. By 5PM I had part exchanged my old car and was driving away in my new car. Mad service. I really enjoyed the experience and my car is a little rocket… Read Full Review

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★★★☆☆

“Probably could have been a bit better...”

Written on: 30/05/2014 by Nazle (1 review written)

Their site was amazing and there were so many cars to chose from that the possibilities seemed endless. The only thing that disappointment me was the sales man we dealt with. My knowledge of BMWs isn't great and I therefore had quite a few questions. I felt like he rushed through the answers and the whole process. Having said that, after we agreed to go ahead everyone else was nice and as helpful as they could be. … Read Full Review

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★★★★★

“Sales man was great”

Written on: 28/05/2014 by lwardp (1 review written)

I had been to the site twice to try and find a car I wanted. On the second visit I met a sales man who explained they didn't have a car to match my requirements but took my details and said he would call when we get something in. Within 2 days I received a call from the salesman saying they had a car in that matched by requirements. He sent me images to ensure I liked the car. I did so went ahead with purchase and I'm so happy with it. Love the car and the service was second to none… Read Full Review

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★★★★★

“PartX value was great”

Written on: 27/05/2014 by LJOsborne (2 reviews written)

I got some quotes on what my car was worth and decided I would rather part exchange it to save the aggravation of selling it on for not too much money. I took it to Big Motoring and got offered £750 more than the other quotes. I thought this was brill and I'm well chuffed… Read Full Review

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★★★★★

“One call and it was sorted! ”

Written on: 23/05/2014 by Tashttb (1 review written)

I purchased a car from them and soon after realised it has a little bit of an issue with its tracking. Once call to the after sales department and it was well and truly sorted. Thank you for the excellent customer service and for me great car. I will be recommending you and my partner is going to buy his next car from you!… Read Full Review

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★★★★★

“FANTASTIC!!!!”

Written on: 22/05/2014 by RedYez (1 review written)

I couldn't not fault them at all. The whole process from start to finish was great. The sales man (Sean) was so helpful and the handover operative I had was fab! Nothing left to say but thanks… Read Full Review

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★★★★☆

“I would recommend them”

Written on: 22/05/2014 by LaiLai (3 reviews written)

I went to Big Motoring World on a recommendation from a friend of mine. She had bought a 3series form them not long ago and said everything was hunky-dory so I thought I'd go and have a look. It was brilliant there were loads of cars to look at and the one I ended up getting is great. I would recommend them and have done so to my friends, family & colleagues… Read Full Review

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★★★★☆

“They couldn't do enough for us”

Written on: 20/05/2014 by McDawson (1 review written)

not only did they spend hours helping us find the car that was right for us, they serviced it, carried out all repairs requested and then delivered it at a time that suited us. The only thing that could have been improved is the communication. The communication of what was going on wasn't too good but I didn't mind as we got a great car at a great price… Read Full Review

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★★★★☆

“very professional service”

Written on: 19/05/2014 by Tritchie (1 review written)

Every individual that I had an encounter with was very professional and willing to help. The staff couldn't do enough for me and the car's great. Hopefully I shall be able to purchase another car from them when I'm next in the market for one… Read Full Review

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★★★★★

“I'm pleased with our BMW 1 series, as i believe we got...”

Written on: 17/05/2014 by Martinez1970 (1 review written)

I'm pleased with our BMW 1 series, as i believe we got great value for it. We found another car of our model and make that was a year older but cost more. The car drives very nice and it is extremely clean. So i have to say it was all positive here, everything went through smoothly so i wouldn't hesitate telling people to go here… Read Full Review

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★★★★☆

“Where to find huge selection of BMW at attractive prices”

Written on: 16/05/2014 by Steve_wright (1 review written)

Purchased a BMW 5 series from here and was quite impressed. No pressure to purchase and quite frank with regards to problems with vehicle - cracked just one key and windscreen. At the end of the day, you get what you pay for. Helpful and friendly - I'd vouch for this dealer… Read Full Review

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★★★★☆

“I've bought 4 cars from them...no complaints!”

Written on: 16/05/2014 by Selahx116 (1 review written)

I believed I was handled fairly without the pressure to purchase. The sales man was quite polite and helpful through the process. This is my fourth vehicle I've purchased from big motoring world in 7 years. And no complaints whatsoever… Read Full Review

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★★★★☆

“Excellent service”

Written on: 16/05/2014 by O'Brien46 (1 review written)

It was our very first time at Big Motoring World, we were so impressed, unbelievable encounter from beginning to end, and the process was uncomplicated. We are going to undoubtedly urge anyone else interested in buying a BMW to visit them. We will surely come back, we're delighted with our car, it is excellent and the condition is perfect! The personnel were so helpful and nothing was too difficult… Read Full Review

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★★★★★

“First class service”

Written on: 16/05/2014 by Lilliana103 (1 review written)

I recently bought a new car from Big Motoring World. The service was first-class, discussing me through all the paper work so I understood precisely what I was investing in and the price was broken down for me. Though I bought the car on Monday, the car was ready for me by the Tuesday. Kash didn't attempt to push to hard for the sale and was really helpful, he was always accessible to reply queries when I telephoned to enquire about anything… Read Full Review

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★★★★★

“Brilliant service”

Written on: 15/05/2014 by Vicki_J (2 reviews written)

The salesman was super friendly and easy to work with. I went in at 5:30pm and left at 8:30pm with my new (to me) car. The whole process was very low pressure, laid back, quick and easy. I would definitely use this dealership again. I even left some things in my old car and the salesman and the dealership went the extra mile to make sure my items were returned back to me… Read Full Review

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★★★★☆

“Was a pleasure.”

Written on: 15/05/2014 by Foremanelite (1 review written)

every single one of the staff members that I interacted with was so polite and willing to help at every point. They were very accommodating of my needs and demands and I felt I was very much looked after. My other half was impressed with the purchase and so am I. I am hoping to purchase another car soon… Read Full Review

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★★★★☆

“Nice place to buy a bmw”

Written on: 15/05/2014 by ceesay_b (2 reviews written)

i am very impressed with the huge choice of bmws when i arrived at the site. I was impressed with the quality of their service, everyone was polite and very helpful. The whole process for me was excellent. I would use them again, and certainly recommend them to friends ad family… Read Full Review

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★★★★★

“In and out ”

Written on: 15/05/2014 by arose (2 reviews written)

Got my car a month ago. On the day of sale walked in, described what I wanted. Was shown the cars that matched my description selected one, signed on the dotted line and drove my car away! Smashing service and will be and have been recommending to all I know… Read Full Review

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