Big Motoring World Reviews - www.bigmotoringworld.co.uk

★★★★☆
4.2 / 5
89% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★☆☆

“Good stock, could improve experience”

Written on: 20/08/2014 by Golfhosey19 (1 review written)

Good choice as large number of vehicles in BMW range, I bought 5 series. Website should be used as guide of what is in stock. It's not kept up to date, I have my car 3 weeks now and it still appears on website. If you are willing to be flexible with spec you will find something equivalent, all well minded cars most with FSH, details of which is not available on website. The staff I met didn't appear to have great interest in promoting a positive image of the company, complaining about other… Read Full Review

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★★★★★

“Lucy was brilliant”

Written on: 20/08/2014 by njenf (1 review written)

Very straight forward and easy transaction processes, the advisor was brilliant. I'm just very happy with the whole process to be honest there was no trouble or complications at all… Read Full Review

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★★★★★

“Easy, simple process”

Written on: 13/08/2014 by portylee (1 review written)

Got a car or 2 from them before but thought it wastime for an upgrade. Part-exd my car with them & got a great deal. Picked out the car I wanted and bish, bash, bosh it was done and I was booking in to pick the car up. Nice & easy, straight forward and just great… Read Full Review

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★★★★☆

“best service”

Written on: 13/08/2014 by Chrisknp (1 review written)

Probably the best service I've evar had from a dealership. It was everyfing I expected and more. Everyone was jolly, patient and helpful. I'm going to talk my wife into buying car here also… Read Full Review

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★★★★☆

“Great staff and great cars”

Written on: 13/08/2014 by Chlobbb (1 review written)

Great staff and great cars. Coffee and biscuits were great when I collected my car. Will be recommending to friend, family etc… Read Full Review

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★★★★☆

“It was a great experience!”

Written on: 30/06/2014 by Dewbs (1 review written)

Jolly staff members. Everyone was very upbeat and wanting to help. The process was stress-free and easy. The only reason I haven't given 5 stars is that I wasn't able to collect my car for 28 days (not sure why?) but other than that it was a great experience!… Read Full Review

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★★★★☆

“Thank you for your help”

Written on: 19/06/2014 by Garcluc (1 review written)

A week after colleting my car from the Snodland location my engine management light came on. I was furious so rang them straight away They were very apologetic and booked my car in for the next day. They provided me with a courtesy vehicle and was left a voice mail a few days later to say that my car had been fixed. So, despite the little hiccup at the beginning I would like to sing their praises for helping me out and repairing my car. Couldn't fault the after service at all. Thanks again for… Read Full Review

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★★★★☆

“Pretty Good Actually”

Written on: 18/06/2014 by DavidAGD (1 review written)

I bought a 630i convertible here two years ago and when the fuel injection pump developed a fault two months later, they were brilliant. Courtesy car was offered immediately and the pump replaced at no cost to me. Last month, I bought a 520d touring from them and unforeseeably, the timing chain snapped taking out parts of the valve gear and cam mountings. After a brief delay, the car was recovered and after inspection, a reconditioned engine was fitted. The car was handed over having been… Read Full Review

Bigpjo's Response to DavidAGD's Review

Written on: 01/08/2014

Sorry, this is not in no means an attack on you just to bring to light something for other viewers to consider. Buying a used car is always going to have its problems, however what is the chances of buy two used cars from the same dealer and having two serious issues with two months on both? Before I had company cars I had 5 used cars which I bought privately and none had any issues all the time I had them, so given those odds, you would be more less likely to have a problem if you bought a car privately than you would if you bought it from these guys.

Just saying

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★★★★☆

“Couldn't have been better”

Written on: 09/06/2014 by Cjromero (1 review written)

I recently got car and when I went to pick it up I couldn't have been happier. It was cleaned and polished and just looked immaculate. I have enjoyed driving it around the last week-or-so and want to get another one for my wife!… Read Full Review

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★★★★★

“The lady on reception was so helpful”

Written on: 05/06/2014 by f_bale (1 review written)

I bought a car from Big Motoring World and agreed with them to collect it the week after the following week (when I was off of work again for a week). Me being me I got the totally wrong day and turned up a day early. The lady on reception was so helpful and reassuring. She spent ages trying to sort things out for me and I ended up leaving with my car that day anyway. Thank you very much for the lady on reception for all of her hard work and outstanding customer service… Read Full Review

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★★★★☆

“Drove my car away the same day”

Written on: 05/06/2014 by cray246 (1 review written)

I arrived at their sales site at around 3PM. By 5PM I had part exchanged my old car and was driving away in my new car. Mad service. I really enjoyed the experience and my car is a little rocket… Read Full Review

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★★★☆☆

“Probably could have been a bit better...”

Written on: 30/05/2014 by Nazle (1 review written)

Their site was amazing and there were so many cars to chose from that the possibilities seemed endless. The only thing that disappointment me was the sales man we dealt with. My knowledge of BMWs isn't great and I therefore had quite a few questions. I felt like he rushed through the answers and the whole process. Having said that, after we agreed to go ahead everyone else was nice and as helpful as they could be. … Read Full Review

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★★★★★

“Sales man was great”

Written on: 28/05/2014 by lwardp (1 review written)

I had been to the site twice to try and find a car I wanted. On the second visit I met a sales man who explained they didn't have a car to match my requirements but took my details and said he would call when we get something in. Within 2 days I received a call from the salesman saying they had a car in that matched by requirements. He sent me images to ensure I liked the car. I did so went ahead with purchase and I'm so happy with it. Love the car and the service was second to none… Read Full Review

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★★★★★

“PartX value was great”

Written on: 27/05/2014 by LJOsborne (2 reviews written)

I got some quotes on what my car was worth and decided I would rather part exchange it to save the aggravation of selling it on for not too much money. I took it to Big Motoring and got offered £750 more than the other quotes. I thought this was brill and I'm well chuffed… Read Full Review

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★★★★★

“One call and it was sorted! ”

Written on: 23/05/2014 by Tashttb (1 review written)

I purchased a car from them and soon after realised it has a little bit of an issue with its tracking. Once call to the after sales department and it was well and truly sorted. Thank you for the excellent customer service and for me great car. I will be recommending you and my partner is going to buy his next car from you!… Read Full Review

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★★★★★

“FANTASTIC!!!!”

Written on: 22/05/2014 by RedYez (1 review written)

I couldn't not fault them at all. The whole process from start to finish was great. The sales man (Sean) was so helpful and the handover operative I had was fab! Nothing left to say but thanks… Read Full Review

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★★★★☆

“I would recommend them”

Written on: 22/05/2014 by LaiLai (3 reviews written)

I went to Big Motoring World on a recommendation from a friend of mine. She had bought a 3series form them not long ago and said everything was hunky-dory so I thought I'd go and have a look. It was brilliant there were loads of cars to look at and the one I ended up getting is great. I would recommend them and have done so to my friends, family & colleagues… Read Full Review

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★★★★☆

“They couldn't do enough for us”

Written on: 20/05/2014 by McDawson (1 review written)

not only did they spend hours helping us find the car that was right for us, they serviced it, carried out all repairs requested and then delivered it at a time that suited us. The only thing that could have been improved is the communication. The communication of what was going on wasn't too good but I didn't mind as we got a great car at a great price… Read Full Review

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★★★★☆

“very professional service”

Written on: 19/05/2014 by Tritchie (1 review written)

Every individual that I had an encounter with was very professional and willing to help. The staff couldn't do enough for me and the car's great. Hopefully I shall be able to purchase another car from them when I'm next in the market for one… Read Full Review

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★★★★★

“I'm pleased with our BMW 1 series, as i believe we got...”

Written on: 17/05/2014 by Martinez1970 (1 review written)

I'm pleased with our BMW 1 series, as i believe we got great value for it. We found another car of our model and make that was a year older but cost more. The car drives very nice and it is extremely clean. So i have to say it was all positive here, everything went through smoothly so i wouldn't hesitate telling people to go here… Read Full Review

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