Big Motoring World Reviews - www.bigmotoringworld.co.uk

Big Motoring World Service Centre, Snodland By Pass, Snodland, ME6 5SL
01634248644
★★★★☆
4.1 / 5
211
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Great Selection of cars”

Written on: 14/02/2016 by MarissaO'Sullivan1988 (1 review written)

I would defiantly recommend Big Motoring World. You'll be spoilt for choice. The range of cars is amazing. Happy with the BMW I bought. Happy with the price, happy with the service I received. Happy customer. One word of advice. Factor in the admin fee… Read Full Review

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★★★★☆

“Very good service”

Written on: 13/02/2016 by 274Stone (1 review written)

Really happy with the service we got from big motoring world we traveled from Nottingham and would defietly go back everyone was very help full they have a great teAm… Read Full Review

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★★★★★

“Great Customer Service ”

Written on: 12/02/2016 by Malia291 (1 review written)

Very helpful and friendly. No pressure of buying but great and confident recommendations for your wants and needs… Read Full Review

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★★★★★

“Glad I opted for Big motoring world!!!!”

Written on: 11/02/2016 by Annamariemagill (1 review written)

When I read the reviews for Big motoring world I was slightly concerned as some of them were negative but after doing more research I decided to travel from Larne,co Antrim in Northern Ireland to their car supermarket in Kent on 06/01/15to see a 2012 Bmw 320d automatic as it was around £2k cheaper than I could purchase one in NI for and I'd been looking for 3-4 moths. From the moment we got there the sales girl (from Slovakia) couldn't do enough for us and wasn't one bit pushy and give us all… Read Full Review

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★★★★★

“Excellent job,Very frendly and professional staff.i...”

Written on: 11/02/2016 by Armundas (1 review written)

Excellent job,Very frendly and professional staff.i will defenetly coming back again… Read Full Review

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★★★★★

“Excellent experience”

Written on: 09/02/2016 by MartinFerguson (1 review written)

Can not fault anything from start to finish with Big Motoring World! Called up to arrange a booking to view and test drive a BMW 5 series- very helpful information given from the staff member. Arrived early on site and was greeted by reception and offered a hot drink as soon as we walked in. The salesman came over to greet us and took us straight out to the car which was waiting for us, as I was a bit worried it would take a while to get the car out when I saw the size of the forecourt and how… Read Full Review

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★★★★★

“brilliant service nothing was to much trouble a”

Written on: 06/02/2016 by Coffeyic398 (1 review written)

Good company to deal with very friendly staff and helpful will use them again… Read Full Review

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★★★★☆

“Loads of choice and great service ”

Written on: 05/02/2016 by Terrance380 (1 review written)

Found Big Motoring World staff really helpful and it was a good experience dealing with them. They had loads of choices and at good prices. The turnaround was quick and the salesman wasn't too pushy which was nice, really happy with my car and I would recommend to family and friends. The car wasn't very clean when viewing it but it was quickly resolved to a good standard. I've seen some bad reviews about Big Motoring World but I didn't see anything bad, very happy… Read Full Review

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★★★★★

“Highly recommended ”

Written on: 19/01/2016 by SarahSewartJones (1 review written)

Great service, quick turnaround with very helpful and friendly staff - highly recommend… Read Full Review

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★★★★★

“Great prices friedly people , would recommed to everyone”

Written on: 06/01/2016 by lkOlson227 (1 review written)

Very happy with the service . Great prices and easy purchase process with friendly people . Thanks … Read Full Review

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★☆☆☆☆

“Warranty is worthless”

Written on: 28/11/2015 by Luis1983 (1 review written)

Bought a 09 reg BMW 320d In June from BM World Canterbury. Not going to bore you with all the details, in a nutshell, 6 year old automatic beemer 140k on the clock for just under £7000 cash. For “peace of mind” bought 12 month third party warranty on top of the 3 month BM World gives you as standard (contract and T&C will follow in the mail in a few weeks’ time). Salesman assured me all cars are checked presale, and I am fully covered by the warranty. What could go wrong, right? When… Read Full Review

Labrador99's Comment

Written on: 09/12/2015

Also, if you take it back to BM World to look at under warranty, you have to pay a "Diagnostic fee" of £70. "It's in the T&C" I was told, when I expressed my incredulity, but you don't get the T&C's until weeks after you have purchased the warranty!

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★☆☆☆☆

“Poor service and destroyed my trust in minutes”

Written on: 22/11/2015 by scotttdee (1 review written)

I put a deposit down on a VW Golf Convertible I saw on web before it had arrived and had any pics as it was so brilliantly priced. Despite asking twice over the phone I never received any email confirmation or conditions of the deposit. I asked three times for pictures before proceeding with the sale as it would be a 3 hour round trip for me and my young family to condition for viewing. I said explicitly to send pics of any damage to alloys, exterior or interior as I would expect some at… Read Full Review

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★★★★★

“Review of Big Motoring World ”

Written on: 22/08/2015 by Ivesy32 (1 review written)

Brilliant service very friendly ended up with a better car than I went for no pushy sales men I had a 3 year old with me & very kid friendly had a fantastic playroom so I could get on and buy a car would defo recommend & use again thank you so much… Read Full Review

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★☆☆☆☆

“BEWARE OF BIG MOTORING WORLD!!!!”

Written on: 01/08/2015 by sidsaxena (1 review written)

I bought BMW X3 2011 and within 8-9 months, the car has started having problem with reverse gear and rear BRAKE PADS are worn. I contacted Big Motoring world and reported the problem. Initially they failed to understand the urgency and informed that they are very busy and there is 3 weeks waiting. When I insisted, they gave me an appointment. When I took my car in their garage they charged £70+VAT for Diagnostics, I had no choice but to pay that money. After terrible 2.5 hours waiting they got… Read Full Review

Bigmotoringworldareuseless's Response to sidsaxena's Review

Written on: 04/09/2015

You want to try living near them! Speeds in excess of 110mph on the A20, abusive to the residents I hope they go out of business soon and give us some peace!

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Runnerclive66's Response to sidsaxena's Review

Written on: 11/02/2016

I have just been in to look at a Merc .. I can't help but feel there is a very dodgy side to this company , all very welcoming in the showroom but I felt pressurised to commit on the spot with a deposit . They also offered me a very low part ex value on my BMW . Won't be going back .

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★☆☆☆☆

“Poor Customer Service”

Written on: 19/05/2015 by Morriszm134 (1 review written)

I visited this place having booked a test drive only to be informed that I couldn't drive it unless I was ready to buy. I said I would need to test drive it and compare with another car I had seen. Was told that as this was the case, I could not test drive the car! What a waste of 2 hours travelling! Avoid at all costs… Read Full Review

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★★★★★

“Excellent long distance after sales service”

Written on: 19/05/2015

Living in the North East and purchasing a car from Canterbury could have been a problem when it developed an intermittent Turbo fault soon after purchase. The initial problems were down to the intermittent nature of the fault but after managing to get a diagnostic report from a Main Peugeot dealers not only was the intermittent turbo fault diagnosed but also the need for further attention to a further four issues (it,s an RCZ that seems to have done its first 24000 miles on cruise control… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!!!”

Written on: 25/04/2015

i have lost about £250, 2 days and added nearly 700 miles onto my car because of this company. and they then had the rudeness to only offer £143 to part exchange my car which is I've had other valuers/dealers off me £500++. coincidentally this is exactly the same amount as their buyers fee. before leaving Cornwall i phoned this company to check the 2 cars i had booked test drives for were still available and i even asked if anything had changed. they confirmed the cars were available still… Read Full Review

Megannewham's Comment

Written on: 18/05/2015

Your lucky you didn't buy one !! I did and am fighting a battle against them now, Big Motoring world miss you sold my car and gave me the wrong service book and crossed out another Reg plate to make it look like my car had been serviced not long ago !!! everyone stay well away

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★★★★☆

“Great buying experience ”

Written on: 17/01/2015 by Warren1995 (1 review written)

Good and easy transaction, salesmen was not pushy, very happy with car and would highly recommend!… Read Full Review

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★★★★☆

“From Viewing to Driving Away in Under a day!”

Written on: 14/01/2015 by BADA7269 (1 review written)

We went to have a look as we had come across the web site while searching for a BMW Convertible. So many to choose from it is almost impossible not to find what you are looking for....Or what you didn't even know you were looking for! This has been the most I have spent on a car so we took our time looking but they were patient and let you use their facilities and computers to research things like insurance and running costs. Once we decided and purchased we became inpatient and wanted to take… Read Full Review

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★★★★★

“Fantastic”

Written on: 13/01/2015 by AnnabelleQuinn123 (1 review written)

Great service, great price and I love my car - Thanks Big Motoring World… Read Full Review

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