AZ Autos Reviews - www.azautos.co.uk

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★★★★☆
4.1 / 5
80% of users recommend this
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  • Customer service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Do not use this car dealers”

Written on: 21/05/2014

Recent experience has proved expensive. Do not leave refundable deposit you won't get it back. Vehicle not as described mechanically and internally in poor condition. Will not respond to any communication for resolution to problems. BEWARE… Read Full Review

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★★★★☆

“Used Hyundai i10 with great customer service”

Written on: 18/05/2014 by nanaa_chui (1 review written)

I am a first time buyer and I can honestly say that the price for the used Hyundai i10 was very reasonable and the customer service was just fantastic. Everyone was friendly and very helpful. They taught me through all the controls and the paperwork was just easypeasy. I feel like I can go back to them if I had any questions about the vehicle. I would definitely recommend anyone using AZ autos as they really want to help people out. Thanks guys :)… Read Full Review

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★★★★★

“Purchase of used Jaguar Stype”

Written on: 25/11/2013

In September 2013 I purchased a used Jaguar from AZ Autos. They were a very friendly, helpful and reasonable company to deal with. In carrying out their 50 point check they discovered a fault with the reversing sensors and were honest enough to inform me before the vehicle was collected. They then fixed the fault at their own expense - this involved replacing sensors. So far I have been very pleased with the car and would recommend them as a good company to do business with. Fred Iles… Read Full Review

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★☆☆☆☆

“BAD customer service ”

Written on: 31/05/2013 by dlk0109 (1 review written)

This company agreed to phone me if a car was sold before I could go and see it. I arranged to see the car on a sunday but contacted them the Thursday before, they took my number to ring me. I drove 100 miles to find the car sold, they knew the distance I had to travel. the car sold BAD customer service beware what they say… Read Full Review

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D.alvarez's Response to dlk0109's Review

Written on: 22/06/2013

We offered this customer a chance to put a deposit down to secure the car. However they declined. We do operate a first come first serve policy and we do advise all potential customers to call be fore visting us.

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★★★★★

“First Rate Service”

Written on: 09/07/2012 by keithyexley (1 review written)

When it comes to tyres I must admit I haven't a clue and all I wanted was some sound advice and a set of decent quality moderately priced tyres for our family car. How refreshing to come across A-Z Autos. Got some great advice over the phone, popped the car in and collected a couple of hours later all done and dusted. Could I have got them cheaper elsewhere...possibly, but I think that when you find a garage that gives good quality service then saving a couple of quid is just not worth the… Read Full Review

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★★★★★

“One of the few honest ones left!!”

Written on: 04/07/2012 by DavidBateson (1 review written)

I had been in the market for a good reliable family car and have been looking around for a while. I wanted to buy from a dealer as I wanted warranty + the piece of mind that if things went wrong I could get it sorted. I found a good Mercedes C Class at AZ Autos in Hitchin, it was a very good price too. Given it's was going to be a family car I had it fully checked over by my trusted mechanic. The feedback was that the car was in excellent condition so I bought the car that day, and drove away… Read Full Review

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★★★★★

“Fabulous service and great car”

Written on: 27/06/2012 by JuliaUrquhart (1 review written)

We had a really good experience with AZ autos, purchasing an Audi A4, it was just what we were looking for, although may now have to go back for an estate as we have a baby! The service was warm, friendly and professional, and we were put at ease immediately. Thanks David for help on the car and installing our hands free parrot, I am now hands free and loving it!… Read Full Review

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★★★★★

“Not like your "usual" garage. AZ Autos are friendly,...”

Written on: 27/06/2012

Not like your "usual" garage. AZ Autos are friendly, honest and reassuring. Having had a few bad experiences when it comes to garages, being overcharged and treated like a "dumb lady", it was so refreshing to go to AZ Autos. My car works like a dream now after its service and I would recommend them to anyone who is unsure of garages. Great service. Thank you… Read Full Review

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★★★★★

“Quality, reliable and great value.”

Written on: 27/06/2012 by chrissmanning (1 review written)

I needed a few repair's done to my car, I was recommend AZauto by a friend. It was a great move and I am now happy I've found a local garage I can depend on. My repair's were pretty basic and I also needed my MOT sorting. Everything was done really quick and was great value. The guys there were really friendly and were happy to help… Read Full Review

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★★★★★

“Friendly and professional”

Written on: 20/06/2012 by AdrianShentall.com (1 review written)

Responded to car advert. The staff were friendly and helpful offering a realistic trade in price for my car. Provided extensive advice on warranty options and explained each step of the process in a clear manner. I felt comfortable and will contact them next time I change car to see if they can help. … Read Full Review

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