AZ Autos Reviews - www.azautos.co.uk

★★★★☆
4.4 / 5
22
86% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Highly recommended! ”

Written on: 23/12/2015 by ClaudiaMarjoram (1 review written)

I bought my little Honda CRZ from AZ Auto a little over 1 year ago, I had no problems with the car, when was time for the yearly service I was provided with a courtesy car and excellent service and communication, highly recommended!… Read Full Review

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★★★★★

“Helpful prompt and professional”

Written on: 24/11/2015 by Sawn (1 review written)

My car was towed to this garage after breaking down. And they took my car in despite being heavily booked when the breakdown service had said it was booked in and wasn't.. They sorted out the problem and did so promply saving me money. I will definately use this garage again… Read Full Review

D.alvarez's Response to Sawn's Review

Written on: 25/11/2015

Glad to hear we were able to help. We really appreciate your feedback and we look forward to seeing you again in the future.

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★★★★★

“Top service at an unbeatable price”

Written on: 17/11/2015 by Hulky2006 (1 review written)

After realising our MOT was due for renewal in less than a week, I booked my car in at short notice at AZ Autos. The staff were very friendly and kept me up to date with progress. The car needed new brake pads, but we also took advantage of the service plus MOT option which saved us a quite a bit of money. We were promptly called once the work had been done, and based on rival quotes I am confident we could not have got a better deal. We will certainly be going back to AZ in the future! … Read Full Review

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★★★★★

“great staff and excellent customer service ”

Written on: 17/11/2015 by SamFromHitchin (1 review written)

I went to 6 local car sales garages before buying my car from their garage in Gravely and they were definately the best in the area. Not just for the selection of cars but the price and the honest service I received. I have recommended them to a work colleague and they have also bought from them. The service and mot center in Hitchin is also good value for money. The staff are helpful and easy to talk to ( no engine jargon) for those of us that don't know much about cars. They are one of the… Read Full Review

D.alvarez's Response to SamFromHitchin's Review

Written on: 17/11/2015

Thanks, we really appreciated your feedback and we are glad to have your custom.

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★★★★★

“subaru legacy”

Written on: 12/10/2015 by yfCarver1945 (1 review written)

Excellent people. You wont find better. While the car was a little cosmetically challenged it was easy to tidy. Mechanically excellent it has just flown through the mot. I live over 100 miles away and would/ will use them again… Read Full Review

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★★★★★

“Can always depend on these guys!”

Written on: 29/09/2015 by ThinkTomWade (1 review written)

I'm not a car expert by any stretch of the imagination, so whenever I hear strange noises or lights pop up on my dashboard, I always begin to panic. What I've really valued therefore is having a garage that I know will give be honest answers, always do their best to accommodate me and be prepared to go the extra mile to get my old car roadworthy again. This is a top business run by top people who I am always recommending to my friends - I wouldn't go anywhere else m… Read Full Review

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★★★★★

“Great Service From Quality Family Business.”

Written on: 24/09/2015 by mattflitton (1 review written)

I ahve had the pleasure of dealing with AZ Autos for some years and I would thoroughly recommend them to any friend, family....anyone to be fair. They offer a personable and friendly service that is missing from so many car dealers these days. Dealing with an established family concern is so refreshing. If you buy from here or just get your car serviced....you will not be disappointed… Read Full Review

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★★★★★

“Excellent speedy friendly service”

Written on: 23/09/2015 by 452Wells (1 review written)

Thank you AZ Autos for the brilliant service you have provided for myself and my family over the past five years. We have never had any issues and are extremely pleased with the quality cars we have purchased from yourselves at very fair prices. Services too have always been spot on and timely. Members of staff always friendly and very helpful. We will continue to advise family and friends your way with all their motor vehicle needs. Thanks again… Read Full Review

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★★★★★

“I wouldn't go anywhere else! ”

Written on: 22/09/2015 by Kimberley1985 (1 review written)

My husband and I regularly use az autos. Not only do we receive an excellent service at a reasonable price, the team are helpful and informative, and always with a smile. Can't recommend enough!… Read Full Review

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★★★★★

“So happy I use all the time ”

Written on: 22/09/2015

I have purchased 2 cars from this garage. First was a Ford Focus and second was a mini. The service I got with this garage was amazing and the cars were also top notch for the price I paid. I also got warranty with both cars so if I ever had any problems (touch wood I haven't) I could bring them straight back to the garage. I'm very happy with AZ autos and have recommended them to many friends and family. Keep up the good work guys… Read Full Review

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★☆☆☆☆

“Unprofessional and unethical”

Written on: 08/09/2015 by Page202 (1 review written)

I called the garage up in the morning about a car for sale and  I was advised it had a service history and was offered a test drive if I came up to see it. I did a two hour journey to get there. When I inspected the car it was nothing as stated in the advert: “great looking car inside and out” / “truly super roadster” I then asked to look at the paperwork, there was no service book with any garage stamps, the only history was a few receipts. I then asked to test drive it, got in the… Read Full Review

D.alvarez's Comment

Written on: 21/09/2015

Hi there, I am extremely sorry to hear your experience. I did leave my mobile at work which I can only apologies about. However I did email you the next day asking if I could send a driver down to you with the car so you could test drive it, however I did not get a response. Apologies again and I hope you were able to find a car from another dealer. Best of wishes. David @ AZ Autos

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Mmmmmmmmmmmmmmmmmm's Comment

Written on: 24/09/2015

You did not offer to send a driver with the car to me in your email.

Nonetheless, I would not do business with you after what I experienced, unfortunately your apologies do not make up for my loss of time/money.

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Mmmmmmmmmmmmmmmmmm's Comment

Written on: 24/09/2015

You did not offer to send a driver with the car to me in your email.

Nonetheless, I would not do business with you after what I experienced, unfortunately your apologies do not make up for my loss of time/money.

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★★★★★

“Professional Honest and Helpful”

Written on: 02/09/2014 by Wardta149 (1 review written)

Have used AZ Autos for many years, they are a family business and have a wonderful reputation locally and are known to be honest fair and reliable. Have had many cars from them going back some thirty years. They are always happy to refund or find another similar car if I find the vehicle doesn't suit. They have never let me down. Always at the end of the phone, reliable helpful and friendly… Read Full Review

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★☆☆☆☆

“Do not use this car dealers”

Written on: 21/05/2014

Recent experience has proved expensive. Do not leave refundable deposit you won't get it back. Vehicle not as described mechanically and internally in poor condition. Will not respond to any communication for resolution to problems. BEWARE… Read Full Review

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★★★★☆

“Used Hyundai i10 with great customer service”

Written on: 18/05/2014 by nanaa_chui (1 review written)

I am a first time buyer and I can honestly say that the price for the used Hyundai i10 was very reasonable and the customer service was just fantastic. Everyone was friendly and very helpful. They taught me through all the controls and the paperwork was just easypeasy. I feel like I can go back to them if I had any questions about the vehicle. I would definitely recommend anyone using AZ autos as they really want to help people out. Thanks guys :)… Read Full Review

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★★★★★

“Purchase of used Jaguar Stype”

Written on: 25/11/2013

In September 2013 I purchased a used Jaguar from AZ Autos. They were a very friendly, helpful and reasonable company to deal with. In carrying out their 50 point check they discovered a fault with the reversing sensors and were honest enough to inform me before the vehicle was collected. They then fixed the fault at their own expense - this involved replacing sensors. So far I have been very pleased with the car and would recommend them as a good company to do business with. Fred Iles… Read Full Review

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★☆☆☆☆

“BAD customer service ”

Written on: 31/05/2013 by dlk0109 (1 review written)

This company agreed to phone me if a car was sold before I could go and see it. I arranged to see the car on a sunday but contacted them the Thursday before, they took my number to ring me. I drove 100 miles to find the car sold, they knew the distance I had to travel. the car sold BAD customer service beware what they say… Read Full Review

D.alvarez's Response to dlk0109's Review

Written on: 22/06/2013

We offered this customer a chance to put a deposit down to secure the car. However they declined. We do operate a first come first serve policy and we do advise all potential customers to call be fore visting us.

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★★★★★

“First Rate Service”

Written on: 09/07/2012 by keithyexley (1 review written)

When it comes to tyres I must admit I haven't a clue and all I wanted was some sound advice and a set of decent quality moderately priced tyres for our family car. How refreshing to come across A-Z Autos. Got some great advice over the phone, popped the car in and collected a couple of hours later all done and dusted. Could I have got them cheaper elsewhere...possibly, but I think that when you find a garage that gives good quality service then saving a couple of quid is just not worth the… Read Full Review

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★★★★★

“One of the few honest ones left!!”

Written on: 04/07/2012 by DavidBateson (1 review written)

I had been in the market for a good reliable family car and have been looking around for a while. I wanted to buy from a dealer as I wanted warranty + the piece of mind that if things went wrong I could get it sorted. I found a good Mercedes C Class at AZ Autos in Hitchin, it was a very good price too. Given it's was going to be a family car I had it fully checked over by my trusted mechanic. The feedback was that the car was in excellent condition so I bought the car that day, and drove away… Read Full Review

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★★★★★

“Fabulous service and great car”

Written on: 27/06/2012 by JuliaUrquhart (1 review written)

We had a really good experience with AZ autos, purchasing an Audi A4, it was just what we were looking for, although may now have to go back for an estate as we have a baby! The service was warm, friendly and professional, and we were put at ease immediately. Thanks David for help on the car and installing our hands free parrot, I am now hands free and loving it!… Read Full Review

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★★★★★

“Not like your "usual" garage. AZ Autos are friendly,...”

Written on: 27/06/2012

Not like your "usual" garage. AZ Autos are friendly, honest and reassuring. Having had a few bad experiences when it comes to garages, being overcharged and treated like a "dumb lady", it was so refreshing to go to AZ Autos. My car works like a dream now after its service and I would recommend them to anyone who is unsure of garages. Great service. Thank you… Read Full Review

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