Written on: 13/11/2012
I ordered 3 candles on the 2 November, paid for 1 to 3 day delivery. Its now 11 days and, I'm still waiting, staff are unhelpful, even rude. I received an email from them, stating 'I' should claim off royal mail for lost item.
Sorry but sale of goods Act clearly states the seller is responsible for lost items, not the customer. For a few pounds more, I will now buy while out shopping, its a lot less grief.
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