Unbeatable Hire Reviews - www.unbeatablehire.com

★★★★☆
4.1 / 5
526
78.9% of users recommend this
  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Unbeatable Hire has requested positive reviews in exchange for a £30 Amazon Gift Vouchers. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 

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Latest Reviews

★★★★★

“Great pricing, great service and a great holiday.”

Written on: 20/07/2017 by Seandavenport85 (1 review written)

From the point of booking right through to the point we returned the vehicle after out holiday, the service was first class. Staff at the depot were great on the collection day and the vehicle was immaculate and had everything we needed. I would undoubtedly use Unbeatable Hire again in the future. We booked the medium sized motorhome despite their only being 2 of us as it gave us that bit more space, given that the price difference wasn't too big it was a great choice. We done a mixture of wild… Read Full Review

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★★★★★

“Campervan Hire”

Written on: 30/06/2017

We hired a campervan to take to Glastonbury Festival this year ( and have done so on 3 other previous occasions) The booking and hiring process was easy to follow with step by step instructions and email reminders. On collecting the van we were given a brand new one which was in excellent condition. Again the collection and return process was easy and the local pick up point very convenient. All in all using unbeatablehire was easy and convenient. I will definately be using them again and would… Read Full Review

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★★★★☆

“Thorough and Organised Service”

Written on: 29/06/2017 by Nathlfc (1 review written)

We hired a 6 berth Large campervan for Glastonbury week. From point of enquiry to take back the service levels were good both for queries with the reservations team and at the collection/drop-off depot. The Camper was very clean inside, the facilities ample and the only downside was some very slight damage to the tables however it really is nit picking and the centre cannot be blamed for damage caused by others. The vehicle itself was easy to drive, quick to understand and pokie! :-) Good fun… Read Full Review

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★★★★★

“Great value for money”

Written on: 26/06/2017 by Jonask56 (1 review written)

We hired a motorhome for one week as unbeatable hire had a half price offer on in June! It all went very smoothly. Pick up was easy and the price handover team very friendly. We got a 2 year old van which was in good condition (a few little niggles but nothing too bad). I would definitely recommend to someone wanting a good van for a decent price. Will definitely be using these again… Read Full Review

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★★★★★

“If you haven't hired a motorhome yet, you must.”

Written on: 11/06/2017 by Johnnyburns (1 review written)

I picked my rented motorhome from the Unbeatablehire site in Kelty, Fife. The staff are very friendly and the guy who dealt with my hire couldn't have been more helpful. Encouraged me to ask questions and was patient and polite when I did. Great info packs come with the van which gives you peace of mind. The van itself was spotless and has everything you need to set off, plates, cutlery etc. Returning the van was quick and easy, again thanks to great staff. Apart from the Scottish weather… Read Full Review

Angelwithdirtywings's Response to Johnnyburns's Review

Written on: 28/06/2017

I had a great experience with the campervan itself but today I had to email them and threaten legal action against them as my bond still hasn't been returned. Then today they emailed me to tell me they credited it back to my credit card on the 9th June but they didn't. However after I informed them that I had instructed my solicitor to act as they were in breach of their own contract they suddenly paid out back! Because of this I won't use them again.

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Savo59Uk's Response to Johnnyburns's Review

Written on: 19/07/2017

Treat all reviews on here carefully. Unbeatable hire pay money for good reviews. Do some more research, please

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Johnnyburns's reply to Savo59Uk's Comment

Written on: 20/07/2017

Is this directed at me?

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★★★★★

“Great Motor home hire”

Written on: 08/06/2017 by Beonagain (1 review written)

Wanted to try out a motor home for a holiday, saw it advertised on the back of a motor home on the motorway and decided to give it a go. Was good value for money, very comfortable and well equipped.Booking process very simple and easy to use. On pick up was shown how to do everything in regards to the motor home again very simple. Was great to get about, different location each day, so simple to set up and to level the van for park up. Was easy to drive and plenty of room in the front seats… Read Full Review

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★★★★★

“Campervan holiday road trip ”

Written on: 28/05/2017 by Mari26 (1 review written)

I hired a 6 berth campervan from unbeatable hire Monday to friday. The service was 2nd to none. the person I dealt with was a fantastic help. He showed us everything we needed to know about the van.the hand over and hand back was great . This was our 1st time hiring a campervan and we are definetly going to hire again.there was plenty of space. The van was clean and tidy. It had all the utensils we needed. One of the best and funniest holiday we have had 10/10… Read Full Review

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★☆☆☆☆

“Absolutely disgusting company , Unbeatable Hire”

Written on: 20/05/2017 by Zaniyah394 (1 review written)

Booked online and just after booking they stated that I would be sent emails for confirmation, these didn't arrive until 24 1/4 hours after the online booking. The significance of this is that you have 24 hours to cancel, which I wanted to do after all of the hidden extras were apparent £49 for bedding, waiver insurance as the price doesn't include insurance). When I spoke to them to complain and cancel she says " that's fine, you can cancel, but our system shows that we sent your emails and… Read Full Review

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★★★★☆

“Second time I've used them and would use them again”

Written on: 06/05/2017

I gave Unbeatable a positive feedback score after my rental and they have asked me to post here (and are giving me an Amazon voucher for doing so). Here is my experience: Last year we booked a medium motorhome to holiday in the lake district, had a few niggles with the van (14-plate) but really enjoyed the holiday. Pickup and dropoff at the 'Heathrow' depot was easy, though its in Walton-on-Thames so hardly Heathrow :) I heard nothing when the deposit was due back so rang them and was emailed… Read Full Review

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★☆☆☆☆

“Absolutly Disgraceful Company”

Written on: 11/04/2017 by AngryJohn (1 review written)

Hired a motorhome for the weekend as a birthday surprise for our young son. Had to take time off work to pick it up as latest pick up was 2-30pm? Again to drop it off it didn't open until 10am on a Monday morning??? Guy at depot spend a quick fire 5 mins going round van pointing out any scuffs/dents and even less time about the controls in the van. Once we got away heating wouldn't work so rang the emergency contact number more than once but it just rang out. No one rang back and when I spoke… Read Full Review

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★★★★★

“5 Star Service and Excellent Customer Service ”

Written on: 10/04/2017 by michaelthredgle (1 review written)

Never rented a Motorhome Unbeatable Hire made it all very simple. Vehicle was exactly as describe All staff was exceptional supported by First Class Customer Service … Read Full Review

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★★★★☆

“Fantastic Motorhome ”

Written on: 06/04/2017 by erotherh (1 review written)

We did the silver package which was unlimited mileage and took the motorhome to the New Forest. It was brilliant and was ideal for a week's holiday. The motorhome has all that you need it in including shower/toilet and kitchen facilities. Bed was really comfortable and it was nice and cozy. The only thing we didn't agree with is if you hire over 7 nights you can't pick it up till 3pm on the day and you need to return it by 11am. Apart from that all good ! Would definitely recommend and also the… Read Full Review

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★★★★★

“Excellent service and campervan”

Written on: 24/03/2017 by operationpartridge (1 review written)

Great service and fantastic facilities in the van - had a brilliant time away in Scotland. Was great to come back to the campervan after long walks in the rain knowing that everything was there to help us relax and unwind. Easy to use everything and it was all well explained at the beginning of the trip… Read Full Review

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★★★★☆

“Excellent customer service at collection point”

Written on: 23/02/2017 by McCoy1991 (1 review written)

Staff at Bristol collection point were excellent making handover and return an easy experience for novices… Read Full Review

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★☆☆☆☆

“NO NO NO NO ”

Written on: 13/02/2017 by Diazip172 (1 review written)

NO the Motorhome was not the 2015 model that they advised me i would be hiring. It was a tired, well used 2012 model. The mattress was old,flat and uncomfortable. Repairs had been carried out which were a disgrace (eg: an infill piece of wood above the fridge that was 30mm short and held on with sticky tape)Roof vents that did not work.Shower hose leaking. NO I did not receive the security deposit back in full. I was charged for over £500 for repairs to a faulty roof vent and a cracked… Read Full Review

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★☆☆☆☆

“Disgraceful company ”

Written on: 12/02/2017

This company ripped our party completely off . I currently have a County Court judgement out ... Which has been ongoing since September 2016 ... Basically they refused to pay the deposit back to us £250, due to some unbelievable claims made against us, which were all coincidentally made after we left there premersis.... At the hand over it was made out to the three of us in the party that everything was Ok with the Van apart from a missing sink plug, which we held our hands up and admitted… Read Full Review

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★☆☆☆☆

“Unbeatable Hire Is a business I will never use again”

Written on: 01/02/2017 by Johnson5 (1 review written)

Please do not use this company. It is a horrible experience returning the van and trying to get your deposit and bond back. At first the original price quoted seems very competitive. However, numerous unforeseen charges are added: credit card surcharges, admin fees, card handling fees, insurance surcharges etc The motorhome was good and when we collected it we were shown round the van by a nice easy-going member of staff. However, when returning the motorhome a different member of staff was… Read Full Review

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★☆☆☆☆

“Not recommended”

Written on: 05/01/2017 by Mohamedq273 (1 review written)

We echo a lot of the adverse commentary voiced by many dissatisfied customers on this review site. Our deposit was returned, after many calls and emails, two weeks late, minus their £15 'processing/admin' fee. We count ourselves very lucky ... and we will not use them again. Had we seen the reviews here, we would not have engaged them in the first place… Read Full Review

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★★★★★

“Investor hire (UnbeatableHire)”

Written on: 25/12/2016 by rokersol73 (1 review written)

As an investor I decided to make use of the free hire which was available to me. I thought the whole process was simple and stress free from start to finish. I also had to pay the deposit of about £290.00 which I understand will be refunded after 28 working days as this is held in case of any speeding/parking fines which I may have incurred, which I think is fair enough. The van was a 13'plate and still in fairly good condition outside and in. This was collected at the Durham site where a… Read Full Review

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★☆☆☆☆

“WHAT YOU SOULD NO ABOUT THIS COMPANY”

Written on: 10/12/2016

Do not touch them with a barge pole When it comes to getting your bond returned be prepared to spend hours trying to contact someone, email ignored and only able to speak to an answer phone. Still have not got mine back having to take legal action… Read Full Review

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