Unbeatable Hire Reviews - www.unbeatablehire.com

★★★★☆
4.1 / 5
533
78.4% of users recommend this
  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Unbeatable Hire has requested positive reviews in exchange for a £30 Amazon Gift Vouchers. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 

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Latest Reviews

★★★★★

“Footloose & fancy free”

Written on: 12/09/2017 by JessicaWheeler471 (1 review written)

Freedom of the road to go where the mood dictates. With many pick up points across UK you can explore the hidden beauty of our wonderful countryside. What pleasure to park up in camp site beside a terrific pub,enjoy a great meal with drinks and not worry about driving afterwards then wake up to a lovely sunny morning with yet more exploration beckoning. Go where the mood takes you and enjoy sleeping in comfortable bed and making breakfast before setting off… Read Full Review

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★☆☆☆☆

“Avoid!”

Written on: 04/09/2017

AVOID these people - do not under any circumstances get involved with them, no matter how good the deal may appear. You have been warned! Long reviews are hard work, so just some 'highlights' from us. - There are extra charges everywhere. Our Feburary off-peak 'deal' went from £299 to over £800! - There was no shower door on the motorhome - when I pointed that out on return, we were accused of stealing it! - My wife did some cleaning when we got home. The water ended up in the tank. We were… Read Full Review

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★★★★★

“Great Vans / Service”

Written on: 29/08/2017 by KevinBooth (1 review written)

Just driven virtually every road in Scotland in a 3-berth Chausson from Unbeatable Hire - Picked up from Cheshire (very near M6), parked up my car in the compound next door and headed off to Scotland - initially drove up to Fort William and then around the NC500 - Stunning empty beaches. The van was easy to use, everything worked and the engine never missed a beat! Took the Silver Package as we had our dogs with us and know we do a lot of miles when tour. Just make sure you listen to the… Read Full Review

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★☆☆☆☆

“Shocking state of affairs!”

Written on: 24/08/2017 by Carlnicholson (1 review written)

I paid nearly £1k to hire out a flash 2/4 for 3 days and was given something that can only be described as battered & insanitary. Every single side on the exterior was battered in one shape of form (which was kindly pointed out by the rep during the pre hire check), the shower room filter & basin was filthy & stained, the grill was closed with a grip tie as lock was broke, the fridge lock was also broke and all the metal shelves inside oxidised and rusty, the entire interior stank of… Read Full Review

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★★★★★

“Most efficient camper van hire out there ”

Written on: 15/08/2017

Hiring a camper van in peak season at late notice can be tough but these guys were great. Most companies are vague, you have to chase them up and the booking is a hassle. Unbeatable hire were great. They had availability, you could do EVERYTHING online, the process was easy and efficient, the online videos on how to use the camper were great, the service was friendly and helpful and flexible, handover was slick, the van was in great working order. Loved it and would recommend these guys to all… Read Full Review

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★☆☆☆☆

“Post hire administration”

Written on: 11/08/2017 by Spurso (1 review written)

I hired a motorhome earlier this year to tour the Scottish Highlands. The booking process was easy and the staff very attentive. The handover on collection of the vehicle was rushed to say the least and I was unable to check a number of key elements that made this type of holiday so attractive. Specifically, the fridge did not work on gas so I was unable to 'wild camp' as much as I had planned and had to book a number of additional night stops at locations with electric hook up. This, together… Read Full Review

Amalone1's Response to Spurso's Review

Written on: 04/09/2017

I have exactly the same issues, not only have they kept my deposit they have taken further funds direct from my back account without my permission
Don't touch this company under any circumstances
I would like to contact the person who posted this I would like to share legal costs?

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★★☆☆☆

“Friendly staff, poor customer relations ”

Written on: 01/08/2017 by Steveincornwall (1 review written)

Before collecting the van I contacted Unbeatable regarding staying on caravan club sites, their website mentions temporary membership. After a few emails, I was assured that there would be a details on the key fob when I collected the van. We planned to use the van as a base for our stay at Silverstone with a final night at Tewkesbury caravan site, then make the short journey to return the van at Bristol. Naturally when I collected the van from Bristol, there was an awful lot to take in and… Read Full Review

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★★★★★

“Great pricing, great service and a great holiday.”

Written on: 20/07/2017 by Seandavenport85 (1 review written)

From the point of booking right through to the point we returned the vehicle after out holiday, the service was first class. Staff at the depot were great on the collection day and the vehicle was immaculate and had everything we needed. I would undoubtedly use Unbeatable Hire again in the future. We booked the medium sized motorhome despite their only being 2 of us as it gave us that bit more space, given that the price difference wasn't too big it was a great choice. We done a mixture of wild… Read Full Review

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★★★★★

“Campervan Hire”

Written on: 30/06/2017

We hired a campervan to take to Glastonbury Festival this year ( and have done so on 3 other previous occasions) The booking and hiring process was easy to follow with step by step instructions and email reminders. On collecting the van we were given a brand new one which was in excellent condition. Again the collection and return process was easy and the local pick up point very convenient. All in all using unbeatablehire was easy and convenient. I will definately be using them again and would… Read Full Review

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★★★★☆

“Thorough and Organised Service”

Written on: 29/06/2017 by Nathlfc (1 review written)

We hired a 6 berth Large campervan for Glastonbury week. From point of enquiry to take back the service levels were good both for queries with the reservations team and at the collection/drop-off depot. The Camper was very clean inside, the facilities ample and the only downside was some very slight damage to the tables however it really is nit picking and the centre cannot be blamed for damage caused by others. The vehicle itself was easy to drive, quick to understand and pokie! :-) Good fun… Read Full Review

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★★★★★

“Great value for money”

Written on: 26/06/2017 by Jonask56 (1 review written)

We hired a motorhome for one week as unbeatable hire had a half price offer on in June! It all went very smoothly. Pick up was easy and the price handover team very friendly. We got a 2 year old van which was in good condition (a few little niggles but nothing too bad). I would definitely recommend to someone wanting a good van for a decent price. Will definitely be using these again… Read Full Review

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★★★★★

“If you haven't hired a motorhome yet, you must.”

Written on: 11/06/2017 by Johnnyburns (1 review written)

I picked my rented motorhome from the Unbeatablehire site in Kelty, Fife. The staff are very friendly and the guy who dealt with my hire couldn't have been more helpful. Encouraged me to ask questions and was patient and polite when I did. Great info packs come with the van which gives you peace of mind. The van itself was spotless and has everything you need to set off, plates, cutlery etc. Returning the van was quick and easy, again thanks to great staff. Apart from the Scottish weather… Read Full Review

Angelwithdirtywings's Response to Johnnyburns's Review

Written on: 28/06/2017

I had a great experience with the campervan itself but today I had to email them and threaten legal action against them as my bond still hasn't been returned. Then today they emailed me to tell me they credited it back to my credit card on the 9th June but they didn't. However after I informed them that I had instructed my solicitor to act as they were in breach of their own contract they suddenly paid out back! Because of this I won't use them again.

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Savo59Uk's Response to Johnnyburns's Review

Written on: 19/07/2017

Treat all reviews on here carefully. Unbeatable hire pay money for good reviews. Do some more research, please

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Johnnyburns's reply to Savo59Uk's Comment

Written on: 20/07/2017

Is this directed at me?

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★★★★★

“Great Motor home hire”

Written on: 08/06/2017 by Beonagain (1 review written)

Wanted to try out a motor home for a holiday, saw it advertised on the back of a motor home on the motorway and decided to give it a go. Was good value for money, very comfortable and well equipped.Booking process very simple and easy to use. On pick up was shown how to do everything in regards to the motor home again very simple. Was great to get about, different location each day, so simple to set up and to level the van for park up. Was easy to drive and plenty of room in the front seats… Read Full Review

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★★★★★

“Campervan holiday road trip ”

Written on: 28/05/2017 by Mari26 (1 review written)

I hired a 6 berth campervan from unbeatable hire Monday to friday. The service was 2nd to none. the person I dealt with was a fantastic help. He showed us everything we needed to know about the van.the hand over and hand back was great . This was our 1st time hiring a campervan and we are definetly going to hire again.there was plenty of space. The van was clean and tidy. It had all the utensils we needed. One of the best and funniest holiday we have had 10/10… Read Full Review

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★☆☆☆☆

“Absolutely disgusting company , Unbeatable Hire”

Written on: 20/05/2017 by Zaniyah394 (1 review written)

Booked online and just after booking they stated that I would be sent emails for confirmation, these didn't arrive until 24 1/4 hours after the online booking. The significance of this is that you have 24 hours to cancel, which I wanted to do after all of the hidden extras were apparent £49 for bedding, waiver insurance as the price doesn't include insurance). When I spoke to them to complain and cancel she says " that's fine, you can cancel, but our system shows that we sent your emails and… Read Full Review

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★★★★☆

“Second time I've used them and would use them again”

Written on: 06/05/2017

I gave Unbeatable a positive feedback score after my rental and they have asked me to post here (and are giving me an Amazon voucher for doing so). Here is my experience: Last year we booked a medium motorhome to holiday in the lake district, had a few niggles with the van (14-plate) but really enjoyed the holiday. Pickup and dropoff at the 'Heathrow' depot was easy, though its in Walton-on-Thames so hardly Heathrow :) I heard nothing when the deposit was due back so rang them and was emailed… Read Full Review

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★☆☆☆☆

“Absolutly Disgraceful Company”

Written on: 11/04/2017 by AngryJohn (1 review written)

Hired a motorhome for the weekend as a birthday surprise for our young son. Had to take time off work to pick it up as latest pick up was 2-30pm? Again to drop it off it didn't open until 10am on a Monday morning??? Guy at depot spend a quick fire 5 mins going round van pointing out any scuffs/dents and even less time about the controls in the van. Once we got away heating wouldn't work so rang the emergency contact number more than once but it just rang out. No one rang back and when I spoke… Read Full Review

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★★★★★

“5 Star Service and Excellent Customer Service ”

Written on: 10/04/2017 by michaelthredgle (1 review written)

Never rented a Motorhome Unbeatable Hire made it all very simple. Vehicle was exactly as describe All staff was exceptional supported by First Class Customer Service … Read Full Review

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★★★★☆

“Fantastic Motorhome ”

Written on: 06/04/2017 by erotherh (1 review written)

We did the silver package which was unlimited mileage and took the motorhome to the New Forest. It was brilliant and was ideal for a week's holiday. The motorhome has all that you need it in including shower/toilet and kitchen facilities. Bed was really comfortable and it was nice and cozy. The only thing we didn't agree with is if you hire over 7 nights you can't pick it up till 3pm on the day and you need to return it by 11am. Apart from that all good ! Would definitely recommend and also the… Read Full Review

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★★★★★

“Excellent service and campervan”

Written on: 24/03/2017 by operationpartridge (1 review written)

Great service and fantastic facilities in the van - had a brilliant time away in Scotland. Was great to come back to the campervan after long walks in the rain knowing that everything was there to help us relax and unwind. Easy to use everything and it was all well explained at the beginning of the trip… Read Full Review

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