Unbeatable Hire Reviews - www.unbeatablehire.com

★★★★☆
4.1 / 5
352
78.1% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Unbeatable Hire - www.unbeatablehire.com - Ask a question now

Media Gallery for Unbeatable Hire - www.unbeatablehire.com

Unbeatable Hire - www.unbeatablehire.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fantastic campervan experience ”

Written on: 27/05/2015

A fantastic week in campervan from unbeatable hire. Excellent clean and tidy van, easy to use, friendly and helpful staff who explained fully the do's and don'ts for a stress free holiday experience, definitely would use again and recommend to friends… Read Full Review

Report this review
★★★★★

“Brilliant value for money experience”

Written on: 25/05/2015 by Raine290871 (1 review written)

This was the easiest holiday I have ever booked. The staff on the website were helpful (despite the not getting any emails from iCloud addresses, soon sorted), and hiring the van was easy as pie! We got the medium van on the basic package. There is just the three of us, 2 adults, 1 child, and this size was perfect for us. We toured around places on our to do list and were well within the allowed mileage per day. My husband drove it with no problem, it did well on the motorway and fuel… Read Full Review

Report this review
★★★★★

“amazing”

Written on: 21/05/2015 by LordAnthonyHughes (1 review written)

pick up and handover... brilliant. depot manager at Bristol... superb. top man. the van itself,. immaculate. was worried about driving such a large vehicle. it drove like a car. I easily adjusted to it. heavily laden, it drove like a dream. no slowing on inclines. fantastic drive. consider getting a larger vehichle than you need! all good. will hire again. you are fantastic. I hope your employers appreciate you. many thanks. Lord Anthony Hughes… Read Full Review

Report this review
★★★★★

“first time and won't be the last ”

Written on: 21/05/2015

we hired the motorhome and collected from the Oxford depot to go the Motogp in Le Mans. Upon arrival at oxford staff were very informative and talked us though every aspect of the motorhome and how to work the different features. The motorhome was immaculate and had everything we needed. The journey to France was very comfortable and loved every minute, everyone in France was very jealous and surprised when we told them how much we paid. I would recommend to everyone excellent communication… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 20/05/2015 by zyPalmer201 (1 review written)

We hired a small motorhome and this was our first time so we were camping virgins - experience could not of been better. The van was immaculate and everything needed was included cannot fault the service… Read Full Review

Report this review
★★★★★

“Homest & Dependable”

Written on: 19/05/2015 by gxStanton88 (1 review written)

We were telephoned on the day of collection and offered to collect early, and also offered to return it later than the agreed time of 11am, as we were driving 3 hours to return the motorhome. This was already great service, but what was so impressive to us is that we were later telephoned after returning the van to advise us we had left our kindles in it! This proved an honest and dependable service and the argentinian gentleman (who's name i have forgotten) was so nice to do that. The van… Read Full Review

Report this review
★★★★★

“Thoroughly enjoyed the whole first time experience”

Written on: 18/05/2015 by jonzan123 (1 review written)

We booked a large camper van for our first taster week and loved it! The company was very efficient and everything was done exactly as they said. The van was immaculate and the instructions on using the van had already been sent to us to get our heads around. We were shown around again and given a few tips on parking etc. We loved the rides out in the rain, stopping for a cuppa anywhere and everywhere and the sunny days sitting out and just chilling. The manual was a great idea for checking we… Read Full Review

Report this review
★☆☆☆☆

“Check your bank balance, they take money 'by mistake'”

Written on: 06/05/2015 by 68Newman (1 review written)

We went with this company for convenience and price but after an ok motor home and nice on site staff the customer care/service was beyond a joke. Checking my bank account I noticed they had taken an unexpected and unauthorised £480 from my account. When we called to question this they said it was a mistake and would return it, which they did, £320. We then called again to ask about the remaining £160. This again had been held on to by 'mistake' and after a few more phone calls they… Read Full Review

Teresaparker's Comment

Written on: 07/05/2015

On behalf of UnbeatableHire Limited I am truly very sorry the administration associated with your reservation has fallen short of your expectations. I have investigated this matter and it has become apparent the financial errors which have occurred would appear to be attributable to a system error. However, I totally understand your annoyance associated with this duplicate error and truly apologise for any inconvenience caused.

Due to a critical member of the accounts department being unexpectedly absent along with the recent bank holiday, the administration of the refund associated with the hire deposit was slightly delayed by two working days. In an attempt to restore good customer relations the administration fee of £15.00 associated with this refund was immediately waived and credited to the originating card when requested.

I do hope these most unfortunate and exceptional occurrences have not deterred you from a further motor home experience.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Can't wait to do it again!”

Written on: 05/05/2015 by TashadB (1 review written)

I should start by saying that this has totally ruined us...we had a fab time and had every thing and every comfort we needed. Our Motorhome was immaculate...plus it had everything we could need. The care and attention given to us on collection was second to none. It was comfortable, warm and when the wind and the rain were howling outside...it made it even better :) From start to finish it has been a really great experience. Had a fab time and would not hesitate to recommend - thank you… Read Full Review

Report this review
★★★★★

“Faultless In All Respects - Unbeatable? Yes!”

Written on: 03/05/2015 by daverichardsxxx (1 review written)

Just returned from a super touring holiday in mid-Wales and The Snowdonia National Park. This was all possible due to Unbeatablehire's fabulous motor home. From booking, through to pick-up, the quality of the vehicle throughout the duration of the holiday and the seamless return process was all faultless and we will book with them again. The vehicle was supplied in spotless condition, and the internal layout ensured that every last cubic inch was utilised but without making the vehicle seeming… Read Full Review

Report this review
★★★★★

“1st time motorhome hire - very good experience”

Written on: 01/05/2015

we are now back home after a wonderful week experiencing our first motorhome holiday around Scotland and The Lake District. We hire a large motorvan from UnbeatableHire.com and we are very happy with it. The actual ordering process was very smooth. We had timely communications and were even able to 'sign' documents online. We picked up the van locally, which was great. Our new home-from-home was super clean inside & out and had everything we would need. We were shown how everything worked… Read Full Review

Report this review
★★★★★

“Excellent Holiday Experience with UnbeatableHire MotorHome”

Written on: 27/04/2015 by Discovery4125 (1 review written)

Sadly we are now back home after a wonderful week experiencing our first motorhome holiday around North Wales. So here are the very happy bits from last week: The actual ordering process was a breeze; "unbeatablehire" sent us timely communications and we were even able to 'sign' documents online. All very smooth. We picked up the van locally (and even earlier than advertised), which was great. Our new home-from-home was super clean inside & out and had everything we would need. We were shown… Read Full Review

Teresaparker's Response to Discovery4125's Review

Written on: 27/04/2015

Thank you for posting details of your first motor homing experience - sounds like you had a wonderful time and what an enchanting part of the world you explored - one of my favourites, even in the winter!

I am delighted your expectations were met and that you hope to experience a further motor home break some time in the future.

We listen very closely to our customers to ensure we provide a service which hopefully not only meets their expectations but exceeds them. I will ensure your comments are conveyed to all concerned.

UnbeatableHire Limited looks forward to welcoming you back when you will be entitled to a Loyalty Discount as a returning customer.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Wonderful Motorhome Holiday”

Written on: 21/04/2015 by NicolaJB67 (1 review written)

This was our first motorhome holiday so we were unsure of how it would go but from the minute we arrived to pick up our motorhome we were greeted by very friendly and helpful staff and put at ease. The motorhome was very clean and modern and had all the facilities we needed for a successful holiday. It didn't take long to get used to driving it and from the first stop of our 6 day break it was easy to following the excellent instructions to get hooked up and set it up for an overnight stay… Read Full Review

Teresaparker's Response to NicolaJB67's Review

Written on: 27/04/2015

UnbeatableHire Limited is truly very grateful for your comments regarding your recent period of motor home hire.

We do endeavour to provide the correct amount of information to ensure optimum enjoyment of the facilities contained with each motor home. We recognise that very many of our customers are new to motor homing so to provide too much information would also be unhelpful as muchof it would not be remembered when needed. We ensure a comprehensive handover is provided but also to support the information provided at this time, each vehicle is provided with a handbook, app and several telephone numbers should assistance be required at any point.

Please don't forget to ask for your Loyalty Discount as a returning customer when you call us to book your next period of motor home rental.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Traveled around North wales ”

Written on: 20/04/2015 by Wheatleyd (1 review written)

From the moment we arrived to pick up the motorhome was a joy the Handover went very smooth and the information at the induction was good. The motorhome was very comfortable and felt just like home everything you would need was to hand, the contact emergency telephone numbers and instructions was clear so easy to follow we have loved the experiance the motorhome has given us to explore this wonderful country and look forward to the next time everyday was a different day making new friends and… Read Full Review

Report this review
★★★☆☆

“Good start, disappointing end”

Written on: 20/04/2015 by xbBallard109 (1 review written)

Very friendly staff, who were really helpful and kind before the holiday. Lovely motorhome, easy to drive. All in all, a fun week with the family on campsites round Norfolk. Overshadowed after the holiday by several abrupt emails telling us the van had been returned in an unacceptable condition. When we enquired further, we were sent 2 pictures of the muddy floor. This surprised us as we had asked the rep when we returned the motorhome whether it was ok to leave the floor muddy. He said it was… Read Full Review

Report this review
★★★★★

“campervan north Wales experience. fantastic !”

Written on: 20/04/2015 by Keith264 (1 review written)

Camper vans top quality all you expect and more. A different destination every day. Eat meals in fantastic places with fantastic veiws. The vans cooking facilities excellent the washing and shower facilities brilliant. The only thing you have to do yourself to get the most out of it. Are planning where you go . Just a little structure makes the experience better. I expected the trip to be good but it was fantastic and deffinately do again with unbeatable hire. If you've ever fancied doing it… Read Full Review

Report this review
★★★★★

“Stress Free First Time Motrohome Hire”

Written on: 16/04/2015 by Maloney424 (1 review written)

Often hiring a vehicle, let alone your first Motrohome can be very stressful. In this instance that was not the case due to the excellent service we received from the person I dealt with at the Bristol branch of Unbeatable Hire. He clearly had the whole place running like a fine tuned machine and although he apologized for his English we both found his communication to be excellent. He was so clear and succinct and kind in the important issues. We had a fantastic time and this was definatley… Read Full Review

Report this review
★★★★☆

“Amazing Holiday”

Written on: 15/04/2015

We have just come back from a week in Scotland in a Motor Home.I can honestly say we had a great time from beginning to end. The motor home was fantastic. It had every thing we needed and was easy to drive. The beauty of it was being able to stop and pull up whereever we wanted and if we stayed on campsites it took 5 minutes to hook up and be set up for the day. I would recommend it and would definetly use the hire company again. … Read Full Review

Report this review
★★★★★

“Fantastic Experience of 2015”

Written on: 12/04/2015 by soderlund (1 review written)

I hired a motor home from unbeatable hire with a Groupon voucher I was a bit hesitant as I has not had experience of travelling and sleeping with motor home and I had almost gotten a bad experience of used groupon before for other goods and services. But a wanting to try new way of traveling and also for family Easter holidays. I am happy to say that this is the best decision of year 2015 I had made so far. I don't have any concern of the hire. From start to finish was very smoothly and… Read Full Review

Report this review
★★★★★

“Top motor home hirer”

Written on: 08/04/2015 by shola (2 reviews written)

I hired a motor home for the first time via this company as result of an offer they were publicising.from the minute I booked the motor home I was impressed by the speed of communication and the understanding shown to my questions as a novice in terms of camping. When I turned up for my motor home I was given an immaculate 2014 vehicle that was spotless both in and out. I was briefed in full detail on the use of the various functions available within the makeup of the van in an extremely… Read Full Review

Report this review
overview