Unbeatable Hire Reviews - www.unbeatablehire.com

★★★★☆
4.0 / 5
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Latest Reviews

★★★★★

“Fantastic family holiday - great value”

Written on: 01/10/2014 by Coeshottfamiliy (1 review written)

We booked online and the booking process was easy. There was regular contact from Unbeatable Hire following up on things to ensure pick-up was smooth. When I raised questions these were answered promptly and fully by the administrative staff. We hired a medium sized campervan for a family of 4. We had plenty of space in the van and we found it very comfortable. The van was nice to drive although not always easy to find a parking space big enough! The van attracted a lot of attention at the… Read Full Review

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★★★★★

“Prefect , clean , good for family . ”

Written on: 01/10/2014 by Deeganu174 (1 review written)

Very good to use for golf holidays , family get togethers , fishing holidays… Read Full Review

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★★★★★

“Fantastic Motorhome Holiday in Scotland”

Written on: 29/09/2014 by captainwilf (1 review written)

We recently hired a motorhome to tour the Scottish Outer Hebrides, we used UnbeatableHire.com and the service we received was excellent. We picked up our motorhome in Glasgow; it was on 6 months old, spotlessly clean and had everything we needed for our holiday. They were the best value motorhome hire company I could find, the operating instructions were very straightforward, and we knew we could call the Glasgow centre at any time for assistance. The motorhome was very roomy, with a cracking… Read Full Review

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★★★★★

“Very smart van and almost brand new”

Written on: 29/09/2014

We wanted to hire a van to see if we liked the experience before we bought one for ourselves. when we collected the van which was almost brand new we had a thorough run through by the adviser at the collection point and left my car in a secure locked compound. The van was well appointed and the linen I hired turned out to be brand new in a box so all very impressive. Cant pick fault with the van or the features including a small flat screen TV and everything worked and was good to go. I… Read Full Review

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★★★★★

“Unbeatable hire for an unbeatable price”

Written on: 29/09/2014 by Gra4075 (1 review written)

Had a great week away visiting various sites over a week. Had never driven a motorhome before but the adviser at the service centre was great. Showing us how it all worked and to contact him if we needed any help at all. The week went without a hitch. Motorhome was clean and all in good working order. Overall a great week and would highly recommend… Read Full Review

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★★★★★

“Home away from home”

Written on: 29/09/2014

We liked almost everything starting from the HBC app on the phone to familiarise ourselves to the excellent handover and the reassurance that I can contact the team anytime in case of a problem. Unfortunately the habitation key broke down which spoiled almost 2 days and might be something to look at by the make of the motor home. However service from the staff has been excellent and the spare key was posted through special post straightway following my phone call. Overall great experience… Read Full Review

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★★★★★

“Brilliant fun and excellent value for money”

Written on: 29/09/2014 by Baileysmum (1 review written)

We had been talking about hiring a motorhome for years but hadn't got around to it. We looked at the web site for for Unbeatable Hire and registered an interest for offers. A few weeks later an email came through offering half price rental. Too good an offer to miss! I duly called and booked a week from the 20th September. We choose a medium sized motorhome. We picked the vehicle up at Eastleigh near Southampton, ideal for the New Forest, however we ventured down to Cornwall. The… Read Full Review

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★★★★☆

“Unbeatable Hire Motor Home hire great experience”

Written on: 28/09/2014 by IPReview (1 review written)

This was the first time I hired a motor home. From the first time of enquiring via online to the booking and return of the motor home the overall experience was very good. The process to book was straight forward and simple. Whenever I had a query and wanted to speak to somebody a person was always available. The actual motor home was of very good quality. It had good specs, was clean and well maintained. The handover was detailed and friendly. There were no issues before, during or… Read Full Review

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★☆☆☆☆

“A money tree funnel”

Written on: 28/09/2014

Unbeatable hire, motorhome hire. Having looked on Google for prices for hire this company came out as good value. That is untill you enter their spiders web of deceit. You are obliged to click more and more of your cash away before arriving at the point of hiring. Extras that inflate the price out of all decency, a cheap and nasty trick. Someone put a lot of effort in to creating this money tree. I advise anyone to avoid this company at all costs and to be very carefull with others as they… Read Full Review

Teresaparker's Comment

Written on: 29/09/2014

On behalf of UnbeatableHire Limited we regret that you have had a less than satisfactory experience with us as given that our recent approach in our business is always making our customers satisfaction a priority.

As you may be aware, we are recently under new Management and our ultimate objective is to consistently meet all our customers expectations on every occasion.

Based on our customers feedback and communications we have taken drastic action internally to ensure we deliver the best experience possible. Where we fail to deliver a less than satisfactory experience we will always endeavour to address all issues brought to our attention in a timely manner.

We are happy to receive constructive feedback from our customers so we can continue to improve our service and deliver the very best customer experience possible which is our ultimate goal.

All feedback is independently submitted by satisfied customers who have experienced our service on the basis of the improvements we have recently implemented.

Please contact me directly so we can discuss where we have failed to deliver on your customer experience and reach an amicable solution.

Please contact me.

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Teresaparker's Comment

Written on: 29/09/2014

Please contact me or alternatively by phone us.

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Teresaparker's Comment

Written on: 29/09/2014

Please contact me or alternatively call us.

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Peterquirk's Comment

Written on: 29/09/2014

I am also encountering a similar problem with Unbeatable Hire.

Charging me for something that was already broken and also for something which was not pointed out to me at the time of return of a vehicle.

They have charged my card an additional £269 without even consulting me or providing evidence as to any additional costs.

This is unsatisfactory and unacceptable business.

Peter Quirk

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Teresaparker's Comment

Written on: 30/09/2014

In response to Mr Quirk - UnbeatableHire Limited is currently in communication with this customer with the ultimate intention of being able to reach an amicable conclusion to the issues which were only brought to my attention yesterday but are now being given my utmost attention.

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★★★★★

“Great value,will use again”

Written on: 27/09/2014 by Sladeg21 (1 review written)

Used Unbeatable again as we had really good experience previously. Used the Glasgow depot again as we were heading up the west coast. Had a really enjoyable break and the weather was unbelievable too. The motorhome itself was flawless,really good condition and a pleasure to drive. Well laid out with a fixed double bed to the rear,very comfortable too. The full experience was effortless,and I would recommend to anyone. I will certainly use Unbeatable again. They really are Unbeatable. … Read Full Review

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★☆☆☆☆

“Beware”

Written on: 25/09/2014 by markgoldtop (1 review written)

I hire a camper van through woucher at no time did they confirm that they would take extra money from my account without my permission as one of the drivers had an endorsement. They are unhelpful rude and fraudulent beware they hold your card details and take money as when they like without warning. I have had to cancel my cards despite phoning them… Read Full Review

Teresaparker's Response to markgoldtop's Review

Written on: 29/09/2014

On behalf UnbeatableHire Limited we regret that you have had a less than satisfactory experience with us as given that our recent approach in our business is always making our customers satisfaction a priority.

As you may be aware, we are recently under new Management and our ultimate objective is to consistently meet all our customers expectations on every occasion.

Based on our customers feedback we have made many changes to ensure we deliver the best experience possible. Where we fail to deliver a less than satisfactory experience we will always endeavour to address all issues brought to our attention in a timely manner.

The potential for all additional costs were outlined in the information provided on the Wowcher Website along with the provision of a link to our full Terms and Conditions.

If however you believe an unfair charge has been imposed, please contact me directly so we can discuss where we have failed to deliver on your customer experience and reach an amicable solution.

Please contact me.

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Teresaparker's reply to Teresaparker's Comment

Written on: 29/09/2014

Please contact me or alternatively call us.

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★★★★★

“Truly Unbeatable Hire”

Written on: 24/09/2014 by Spikusminimus (1 review written)

We had planned a touring holiday in Cornwall so we hired a medium sized motor home from Unbeatable Hire near Bristol. When we arrived our vehicle had already been prepared for us to a very high standard so we were soon ready to start our holiday. The motor home provided was also slightly larger than we expected so there was plenty of room for our week of glamping in Cornwall. The motor home's features and controls were fully explained to us before we set off and we found all of the staff… Read Full Review

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★★★★★

“Fantastic value and service”

Written on: 24/09/2014 by tonyt43 (1 review written)

Hired Chausson Motorhome from Glasgow depot for a week in the highlands. This was our first try at motorhoming and we really enjoyed the experience. Team at the depot were excellent - friendly, professional and supportive in case of problems during the trip. Motorhome was well-fitted out and excellent value for money compared to alternative suppliers. We spent a lot of time researching who to use and found no other supplier came close to their prices. The only niggle we found was the basic TV… Read Full Review

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★★★★★

“5 STARS NOT ENOUGH, REALY ARE UNBEATABLE”

Written on: 23/09/2014 by dougieladams (1 review written)

HIRED A CHAUSSON FLASH 03 FOR WEEK FROM CAMBRIDGE DEPO, ALL I CAN SAY IS ABSOLUTLEY 1ST CLASS, VAN WAS IMACULATE, STAFF AT DEPO WERE FRIENDLY, HELPFULL AND VERY PROFFESIONAL, VAN ITSELF WAS GREAT NO PROBLEMS AT ALL (only minor inconveniance was that the tv is only watchable while standing or lying in king size bed over cabin ) WE HAD 4 IN PARTY 2 ADULTS 2 CHILDREN AND FOUND EVERYTHING SIMPLE AND CONVENIENT TO USE AS WELL AS COMFORTABLE. BOOKING CENTRE STAFF WERE GREAT AND VERY HELPFULL… Read Full Review

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★★★★★

“Home from home ”

Written on: 22/09/2014 by jill.jacobi.12 (1 review written)

Easy to book, clean vans, helpful staff at the southall depot. Spent two weeks touring Scotland. It was perfect for my husband and I and our 2 family dogs. I booked when a deal was offered so extra value for money. Handover was quick and uncomplicated. Will definitely book again. … Read Full Review

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★★★★★

“Holiday freedom”

Written on: 22/09/2014 by Bo376 (1 review written)

This was our first time hire of a motorhome but have to say it will not be our last! We were very impressed by everything included in our 'mini home' , right down do cleaning products! This was comfort on wheels and helped us enjoy a mini whirlwind tour of Cornwall. Booking was easy, and both the handover and return of the vehicle to the Cambridge depot was excellent. Can't wait to do it again!! … Read Full Review

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★★★★☆

“Good Value, Clean, Good Layout.”

Written on: 18/09/2014 by JamesFurness (1 review written)

I booked the Motorhome to use at Goodwood Revival. The communication throughout the booking process was efficient and relatively easy. Towards the latter stages of the booking process the online form filling, prior to collection, was less clear and the "up selling" started to kick in. The emails came at such regularity that I almost missed the requirement to submit my driver details for the insurance. With the up selling, I did however decide to take out the Damage Waiver which I think is… Read Full Review

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★★★★★

“Good Value & Practical”

Written on: 17/09/2014 by Camper5 (1 review written)

Simple handover and well equipped van. Lacked full oven / microwave as well as washing up bowl but minor inconveniences. Nice condition and very clean; everything worked well and simple to drive. Decent size (medium for 4-6; only 3 of us so ample room. Would be a squeeze with more so would recommend bigger van for larger group / family). Very reasonable rates and good to live with on camp site. Ford Transit based vehicle with French coachwork (Chausson / Flash 3). Would prefer some flexibility… Read Full Review

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★★★★★

“Motorhome Hire”

Written on: 10/09/2014 by Taramount (1 review written)

Very impressed with condition of vehicle, cleanliness and how well equipped it was. Everything necessary was provided. Very comprehensive handover with time taken to go through every detail about the vehicle. The motorhome was very smooth and easy to drive and obviously well maintained. All in all a very friendly and efficient service. The only negative was the difficulty parking in some places due to the size of the vehicle but this was not the fault of the hire company, just a fact… Read Full Review

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★★★★★

“Unbeatable Motorhome Hire”

Written on: 10/09/2014 by Peter0815 (1 review written)

Unbeatable !!! Lowest Price, best condition of motorhome, friendly and helpful people at the depot. Our motorhome-holiday was great and we will do it again as soon as possible !!!… Read Full Review

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