Written on: 01/08/2012 by Shafto (1 review written)
I have had a similar experience to most other reviewers. I sent a number of negatives at the begining of May, and was contacted by Dominic Roberts by phone (mobile, of which I stupidly did not make a note of the number)and was told that the job was nearly completed and would I send him a cheque, which I did. As I was going abroad, I arranged that delivery would be on my return. Needless to say the cheque was promptly cashed, but there has been no further contact from Roberts, despite emails and letters sent by recorded delivery. I have contacted Consumer Advice, who in turn have notified Trading Standards, and their advice to me was that the more people who contact them, the stronger the chance of resolving matters. I would therefore urge anyone who is having difficulties with this company to please do this.