Waste of time & money

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Jessops
★★☆☆☆
1.5
From 178 reviews
11.0% of users recommend this

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Lawrence45's review of Jessops

“Waste of time and money”

★☆☆☆☆

written by Lawrence45 on 19/08/2013

Saw a great deal on their website for a canon 650d for £419

Decided to ring and check before driving the 60 mile round trip to High Wycombe.
Phone conversation;
Have you the £419 Canon DSLR 650d deal? "Yes"
Instock? "Yes"
Free Bag? "Yes"
6 month interest free? "Yes"
Can you put one aside? "Yes"
i'll come in and collect tomorrow. "OK, see you tomorrow"

Fantastic, drove all the way to High Wycombe;
had they put one aside "Nope"
did they have one at all "Nope"
did they offer any compensation for £20 Petrol & Parking costs, not to mention 5 hours of my life, of course not.

New Jessops, same seemingly 'don't care' staff.

  • High Wycombe

    Branch Visited

  • none!

    Goods purchased & cost

  • Quality of service

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Scampo's Response to Lawrence45's Review

Written on: 03/12/2013

We did the same as you yesterday from Loughborough (just 18 miles) but - unlike you - we phoned before leaving as we know people can make mistakes. I'm prone to do so myself. We had a brilliant experience with them in every way. They aren't always the most knowledgeable staff on every product - but yesterday they were.

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