Shocking communication

Click here if this is your business
★★☆☆☆
2 / 5
23% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of ASDA Photos

★☆☆☆☆

“Shocking communication ”

Written on: 09/08/2017

Ordered a small number of prints in supposed 7 day service, received no confirmation email or any acknowledgement, I only knew the order had gone through as the money was taken from my account. Arrived at collection point a week later but no photos, was told ad I ordered late in the afternoon they wouldn't be in until next day. Went again the next day, still no photos, no explanation offered. Informed by customer service that they'd probably be delivered by 5 o'clock that day so I'd have to go back again. That will be 9 days. No apologies offered, will never use them again.

  • Ashton Under Lyne

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review