support lost 3 months worth of resumes/cover letters

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8% of users recommend this

Valentinab152's review of Resume-Now - www.resume-now.com

★☆☆☆☆

“support lost 3 months worth of resumes/cover letters ”

Written on: 04/10/2017 by Valentinab152 (1 review written)

Would never use this again. I used it for 3 months and generated tons of resumes and cover letters. I tried to enter my credit card again and found out they have a bug in the software where the credit card payment was going to a duplicate account I didn't know about. I called customer support and the lady said she could download and upload all my resumes to the good account and delete the bad account. What she ended up uploading was uploading junk into the new account (not even the same number of files). There was NO Way to get all my work back. Lost 100s of hours of work. Don't WASTE your time on this. This is affiliated with resume genius which also has bad reviews. The software is out of san francisco and customer support is from Puerto Rico and their Bank is overseas in England. Too shady.

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