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★☆☆☆☆

“Beware of a firm that does not answer it's phones or...”

Written on: 07/05/2014

I thought I had renewed with TBO but when the schedule came through it asked me if I wanted to renew and had missed off our vital employees liability. Thinking it a glitch I asked for an amended schedule and advised that we had paid. No reply. Over two days tried phoning, all lines busy. Tried emailing customer services. Email returned undelivered. Tried requesting a callback. No response. Fearing the company was no longer trading asked FCA. They gave me MD's personal line and email address. I… Read Full Review

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