written by Vince77 on 19/11/2016
After being with them for 5 years with very little contact I needed to upgrade my public liability cover.
After god knows how many irritatingly unhelpful phone calls as no responses to my emails they cancelled my policy!
A friend recommended me to a more professional company. They sorted it all out very professionally via email in one day with straight forward questions at a very competitive price and I am now fully insured again.
Just how and why this firm made such a mess of a straight forward building/building maintenance public liability cover god only knows. Even the new broker could not understand it. The difference it made dealing with someone professional was incredible.
Upshot is if you are looking for muppets to insure you then you’ve hit the jackpot. If you want a professional service then I would move along.
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