written by AFMedia on 06/03/2014
Very efficient & friendly staff knowledgeable and helpful. Very reasonable for cover I saved £50 on last years like for like quote. Will certainly recommend to others. Thanks for great service
written by Miltong36 on 06/03/2014
Absolutely no price guidance until you give away far too much information.
written by JamesDCL on 06/12/2013
I used the simple online quote facility, but had a query on the exact desciption of my occupation so after receiving the quote email contacted the underwriter. He came back straight away with a solution to the policy and it then only took another 5 minutes to take the cover out. Excellent service combined with a personal contact that left me feeling sure the policy was what I wanted and needed.
written by total-bookkeepers on 06/12/2013
great service , recommended . easy to use and instant cover , wow , brilliant
written by timjbd on 28/11/2013
This a huge problem in this country. It is very difficult to find an insurance company that even bothers to entertain the idea of insuring even a light manufacturing company (mainly software). It is really is ridiculous - the guy on the phone just laughed at me as we manufacture a simple electronic product.
written by on 22/11/2013
Very good value for money and useful to be able to get relatively low levels of cover. Easy to use website and staff helpful too. Cheaper to go direct rather than through a broker and good to be able to pay by instalments at no extra charge.
written by on 22/11/2013
The online quotation process was simple and quick and provided me with a very competitive quote for my business insurance which I then chose to take out. The application process was just as quick and painless and documents were emailed to me quickly. I have been really happy with the whole service received and would recommend you to a friend if they also needed business insurance.
written by lu.warrior on 08/11/2013
Hi Everyone I am about to Start my dance lesson around London, So I asked at few friends any suggestions, as soon I had three Insurance Company numbers I phoned them up, (one of my friend got it for 4 years, and really happy about it) I phoned one company (no name) after Markel direct and another one, As soon as he answered I felt " Yes I like this one"...he was so friendly and nice, clear, simple...everything I needed to know! all the others started with silly questions and at the moment I told them that was just for an information they all answered me quite badly except him... infect turned out that was as well the cheaper one for the same service. So I Called him back and in one second he explained once again the most important information, after two minutes sent me everything by email and absolutely no Stress... Loved it... and so happy I choose it! So do it too!!! trust me, No Regrets Luigi
written by PeopleWVoices on 08/11/2013
I just set up a new business providing both training and consultancy services. I thought it would be difficult and expensive to combine the two areas of my work into one policy. However, I was pleasantly surprised at how easy it was to get a quote and to revise it as many times as I wanted before purchasing the policy. The website was easy to navigate and the opportunity to spread payments over 10 months interest free also helps to make the budget go further. Having obtained a few quotes via online comparison sites I know I got a great deal!
written by on 08/11/2013
It's difficult to get insurance which covers you for yoga and dance when you are studying. I teach and study at the same time. Most companies will only insure you once you are fully qualified - relying onyour tutors insurance to cover you. Markel have insured me at a hugely competitive premium so that i can start teaching right away, whilst i am still studying. Their customer service was excellent - and after taing my details i was able to pay over the phone and Ireceived my details within two minutes via email. Insured immediately. A very happy customer. Thanks.
written by on 23/10/2013
I thought I was stuck with one insurer but when they let me down I finally did some research. I saved money and got what I wanted with Markel. the person with whom I had contact was efficient, pleasant and knew what she was talking about; great! Of course, the proof will be in using the insurance which i hope won't happen but I have the cover I need at about two thirds of the cost.
written by Jimmcass on 21/10/2013
Very fast and easy. I was given a very competitive quote and decided to take them up on the insurance. It was a very fast and easy process I couldn't be happier.
written by on 09/10/2013
it gave me everything i needed for my dance school and as I am a small business the price you gave me was important to me. also the help I received over the phone was excellent.
written by on 08/10/2013
This was my first time buying business insurance and the process was easy to follow, the price was excellent value for money against other quotes and the follow up service prompt and efficient. I would have no hesitation in recommending Markel Direct to colleagues and friends.
written by on 28/09/2013
very competitive quote for public liability insurance. completed online, certificate arrived by email straight away and by post 2 days later,
written by on 26/09/2013
Having ventured into the business world my clients need the confidence that I am providing a competent and cost effective service. I was initially put off by the initial business start up and insurance costs but when I found Markel on the internet my own confidence soared. The simple, easy to use support information and flexibility afforded by the different products allowed me to tailor my needs and therefore costs. Since setting up the policy I have found that I am more willing to approach the larger clients and as a result have already secured further work. I would recommend Markel to anybody.
written by RoyPercy on 24/09/2013
I was in the process of considering starting new business and need public liability and professional indemnity insurance, I wasn't sure what levels of cover I needed but I needed some budget figures for insurance to allow me to consider pricing some commissions for a few companies who had expressed an interest in using my services. I found Markel through a simple search on Google along with a couple of well known big companies. I typed in my cover requirements on a fairly loose basis not knowing what I was really looking for, Markel were the only company who gave me information that I could use straight away and the webpage took me to their "Insurance Policy for Architects and Engineers" The ability to save a quote and go away and check a few things out and then refine my requirements was extremely useful and allowed me to expand my requirements in line with my potential customers requirements. Because of the nature of my business, Markel said they needed to speak to me and offered a call back process or the ability to call them direct. I called them and I was immediately connected and started discussing the insurance using my quote reference, no long waits in a queue and getting passed from pillar to post! The query was quickly answered and my quote was upated and sent to me in seconds. The insurance and cover recognises the small scale and risk of my business and doesn't start at a ridiculously high turnover level of £250000+ which made the quote the most cost effective. The payment process couldn't have been easier, 1 full payment or term at 0% over 10 Months. Brilliant.
written by on 24/09/2013
Found this company by chance while browsing, and so glad I did. Quotes from other companies were a lot more than double. This company offered to call me at my convenience. Both the email and telephone contact were instant and sympathetic and everything was explained clearly and fully. I think it would have been helpful to have been asked about qualifications and experience earlier in the online quote questions, as I felt I had gone through them all, only then to possibly be turned down at the point of registering. Once I had contacted the company further about this, they took into account my circumstances and said they were happy to help. The paying agency contact was also swift, although I did have to go to the trouble of asking for clarification on a couple of points which could have been worded more clearly. My questions were answered fully and clearly.
written by Loubylouloubelle on 20/09/2013
Easy to quote and best price on market
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As rated by our community of reviewers
Markeldirect's Response to timjbd's Review
Written on: 02/12/2013
Hello,
My name is Steve and I work for Markel. First of all, thank you for taking the time to feedback on your experience with us.
I’m sorry we couldn’t help on this occasion – unfortunately we don’t currently offer a policy that is suitable for manufacturing activities.
I would also like to apologise if we came across as being unhelpful when you asked for a quote – this certainly wasn’t intended. Unfortunately I don’t have an email address/telephone number to contact you, however, I would suggest speaking to an insurance broker who should be able to help you find cover. There is a search function available at biba which will display a list of brokers in your area.
I hope this helps but if you have any further queries please let me know.
Steve Garbutt
Customer service manager