Markel Direct - www.markeluk.com Reviews

★★★★★
4.9 / 5
100% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Easy and inexpensive”

Written on: 16/06/2013

The application form was relatively easy and after trolling the internet I found Markel to be the best value for money. I would recommend this product to other translators in need of professional insurance. (read more)

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★★★★★

“Quick & Easy to use”

Written on: 11/06/2013 by TraceyADixon

I was delighted at the ease with which I completed the application form for Virtual Assistant Insurance. There was only about 1 page of easy-to-answer questions and you had your quite, a couple more clicks and you're covered. Couldn't be easier. (read more)

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★★★★★

“PI for Consultancies”

Written on: 10/06/2013 by AJProCom (1 review written)

Having been messed around for days by a provider as to what was covered by their policy with constant referrals to their underwriters, I was getting increasingly frustrated. One call to Markel, a friendly, an intelligent chat, and 10-15 mins later, and my insurance was sorted, and at half the price. FIRST CLASS! (read more)

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★★★★★

“Super fast, super fab service”

Written on: 08/06/2013 by itconsultingsolutions (1 review written)

What a great company to deal with, as an IT professional I am always looking to find ways to work smarter. Markel have allowed me to do this, by providing me with a slick easy to use site, online documentation and a thoroughly professional overall service. Top marks Markel, crack on! (read more)

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★★★★★

“Great service and better cover ”

Written on: 03/06/2013 by VirtualPA (1 review written)

Delighted with the service from Markel, to whom I was directed via my previous broker who were unable to offer renewal of my existing policy. All my questions were answered quickly and knowledgeably to put my mind at rest that the cover would be the same - in fact it's better. Icing on the cake was that the premium is more competitive than previously so I know I'm getting value for money. (read more)

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★★★★★

“fantastic overall service ”

Written on: 02/06/2013 by juneyd (1 review written)

i was looking for fitness insurance and tried all the ones other instructors recomended but i was not happy with the service . i came across markel on the internet and decided to fill out the form . i couldnt beleive how easy it was as i am no good with computers . i then had to phone because i had a problem with trying to send my documents to a future employer and the colleague on the phone was amazing he sent the documents for me to save me any problems .the service is amazing and for that... (read more)

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★★★★☆

“ Real Human Beings!”

Written on: 26/05/2013 by dianew1616 (1 review written)

Markel were very quick to answer the phone (once you had listened to all the pre-recorded spiel) and were very knowledgeable and helpful. I needed proof of an Endorsement and it was e-mailed to me in less than two minutes! Highly recommended and, I hope I never have to claim but, if I did, I hope they are just as good as they are when selling Insurance! Overall 10 out of 10. (read more)

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★★★★☆

“New business insurance”

Written on: 25/05/2013

I found the process was obtaining a quote through to purchase very simple. The price is reasonable and I hope to enjoy many years of hassle free cover. A colleague recommended Markel and I am so far very satisfied. (read more)

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★★★★☆

“Opinion on Markel”

Written on: 24/05/2013 by Alexduthie7

Originally I was unsure of what Markel was or even did. I needed public liability insurance of 5,000000. It was quite confusing at first being a first time user to this type of insurance, because I was not sure of what insurance was needed for me personally. However once I found out it was public not private liability I needed, Markel as a whole was straight forward and helpful. From the payment procedure to the confirmation through email that I was now insured. (read more)

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★★★★★

“It Couldn't Be Simpler”

Written on: 24/05/2013 by RichardFallon

I was looking for Professional Indemnity and Public Liability Insurance and Markel could not have made it easier. When I asked for Professional Indemnity they automatically included Public Liability Insurance in the quote which made it simpler and quicker for me and the quote was about half of the cost of that from another insurer I had found online, just for the Public Liability part! Fast, easy and cost-effective! Highly recommended. (read more)

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★★★★★

“Finding Cover - Efficiency from start to finish”

Written on: 20/05/2013 by MarkSchaeffer

From noticing the full page advert in the Sunday Times Magazine, to going online to obtain a quote with minimum effort or fuss, to receiving online confirmation of cover and policy documentation, to clarifying one aspect by telephone with a knowledgeable and helpful handler, I found the whole process almost refreshing compared with dealing with a high street broker. That combined with very competitive pricing mean that I would recommend Markel to anyone seeking business insurance. (read more)

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★★★★★

“Market buisness insurance”

Written on: 20/05/2013 by Njakson

Market was quick and had the best price by far. It helped to get my buisness active in the least time possible (read more)

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★★★★★

“Changing my policy”

Written on: 17/05/2013

I bought a policy and had to change it twice, staff were friendly and helpful. I would recommend to all my friends and family. (read more)

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★★★★★

“Quick, easy, friendly and good value.”

Written on: 17/05/2013 by mitzubee (1 review written)

Taking out insurance with Markel was very very easy and the price was really good too. I had to call them for one little issue and they answered the phone quickly, were very friendly and sorted the issue quickly and efficiently. I don't think there is anything they should change at the moment. I'd reccomend this company to everyone. (read more)

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★★★★★

“Friendly, helpful advice”

Written on: 05/05/2013 by thomaswwp (1 review written)

I#m new to this PI insurance malarky so wanted to speak to a human before signing up. The guy I spoke to was knowledgeable, affable and helpful. My cover was £200 cheaper than a quote from a local broker. I hope I never need to claim. (read more)

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★★★★★

“Excellent Cover - Easy to use website”

Written on: 03/05/2013 by Sharonl101

Shopped around still came back to Markel. Excellent cover, value for money, easy to use website. Love the fact all documents can be accessed via web. Brilliant (read more)

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★★★★☆

“Excellent value and customer service.”

Written on: 30/04/2013 by writersam (1 review written)

It's not often that I go for the cheapest quote when looking for value for money, but the cover offered was at least equivalent to others with much higher quotes. The website did not allow me to follow up all the links and options it should have but each time I phoned for assistance the phone was answered quickly by someone who was willing and able to resolve my query. The option to pay monthly was great and my paperwork came in the post very quickly afterwards. Thank you for showing... (read more)

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★★★★★

“Quality and value!”

Written on: 29/04/2013 by MarcAuckland (2 reviews written)

I used comparison sites and then a colleague recommended trying Merkel. Merkel were so much cheaper than the cheapest from the comparison site. The application process was simple and quick. Documentation available instantly on line. Email confirmation within minutes. Documentation was simple to read and clear not the normal jargonese.Very impressive! (read more)

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★★★★★

“Markel Business Insurance "The Best"”

Written on: 13/04/2013 by jdean182 (1 review written)

I obtained a number of quotes for professional indemnity and public liability and was shocked at how expensive they were, then I tried Markel and they were far cheaper! The online quote was very easy to obtain and to accept it after consideration was done with a few simple clicks. To help my cashflow I can pay in monthly installments and the credit is 0%! I heartily recommend Markel you wont be disappointed! (read more)

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★★★★★

“Fast, Good Value and Common Sense in one place”

Written on: 12/04/2013 by JulianJPL (1 review written)

I had 'One of those' clients who chopped and changed their minds about the insurance cover they needed me to have. merkel dealt with the changes in minutes, and didn't take advantage of my situation, providing excellent value for money across PL, PI and EL insurances... they even pointed out that i didn't need the EL, but i still had to take it, because of my clients insistence. At £42 it wasn't worth losing the contract, and it didn't make a dent in my pocket. In short, they gave good... (read more)

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★★★★★

“What a fab service”

Written on: 12/04/2013 by sophierichings (1 review written)

Have and will continue recommending to people. Fast service. Really happy, thank you!! Good price. Easy online service to use and only took minutes to complete. (read more)

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★★★★★

“offered more cover than my past insurer”

Written on: 12/04/2013 by julieannekay (1 review written)

I switched from my past insurance company because Markel will cover me to deliver my content via DVD and on the internet. My past insurer has lagged behind in this respect. I found the swap easy and efficient, thank you Markel. Julieanne (read more)

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★★★★★

“An excellent service”

Written on: 12/04/2013 by GBak (1 review written)

Markel Direct provide a very fast and cheap service - thoroughly recommended (read more)

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★★★★★

“Very easy to set up and very competitive”

Written on: 22/03/2013 by Nacilisto (1 review written)

I've had to make a few phone calls to clarify and make amendments and found the experience very easy. I wasn't kept waiting to talk to someone. (read more)

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★★★★★

“professional indemnity insurance”

Written on: 20/03/2013

the easiest experience I could have imagined, would recommend markel to anyone. thanks again for your helpful service. (read more)

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★★★★★

“Professional Liability - over 4 times better value!”

Written on: 18/03/2013

My company needed Professional Liability insurance in order to be able to take a major sub-contract, but it had to have unlimited number of claims (not an aggregated level). My existing cover was over a quarter of the limit required and that was an aggregated total. Markel were able to cover me on an 'any claim basis' for four times my current PI at virtually the same price. I placed the order by telephone as my company did not neatly fit any of the descriptions on the web-site. The sales... (read more)

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★★★★★

“Best Quote out there!!!!”

Written on: 18/03/2013 by LynnB72

The website was quick and easy to use and gives you an immediate quote, also allowing you to add & remove elements to make it best suit your business needs. I had a couple of questions I needed some help with and the staff were able to help both efficiently and very effectively. They added certain elements in to my policy which were required for various reasons and still had instant coverage. I would highly recommend Markel to anyone who is looking for insurance as they know their stuff... (read more)

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★★★★★

“No jargon insurance”

Written on: 15/03/2013

We needed a Professional Indemnity policy to cover I.T contracting. Markel came up in the search on Google. I completed the forms with easy to follow steps and got a quotation. All features were explained online. I stored my quote and shopped again to get a comparison, but the second website was harder to navigate through and after all that the annual policy was more expensive. I wasted no time and bought Markels’ policy. Email confirmation arrived within seconds and the hard copy... (read more)

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★★★★☆

“Simple to do”

Written on: 11/03/2013 by CharityC

Ease of access - simple and straightforward (read more)

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★★★★★

“Easy, Good Service and Competetive”

Written on: 11/03/2013 by Mr_J (1 review written)

Insured online, took me minutes. Very happy with both service and price. Good stuff. (read more)

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★★★★★

“Markel Direct review”

Written on: 10/03/2013

Came across Markel after some Internet searching and very pleased that I did. The online experience was simple and straightforward and a quote very easy to get to. I was really pleased with the quote. I had to phone to discuss a few things before proceeding and found the staff to be very polite and helpful. Once the transaction was complete all of the documentation arrived very quickly. Overall I am very pleased with the Markel experience on every level. (read more)

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★★★★☆

“Fast, friendly and competitive”

Written on: 08/03/2013 by africaval

Very quick to deal with and provided a very competitive quote. Staff were friendly and helpful. I had an error on my documents which was dealt with immediately and a new set arrived by email within minutes. Many thanks (read more)

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★★★★☆

“Great Company”

Written on: 08/03/2013 by PaGass (1 review written)

Hi, I found the Markel on the internet, hadn't come across it before. I found the website easy to use, and the quote seemed very reasonable. Paperwork arrived today and everything looks good. Recommended (read more)

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★★★★★

“Very Prompt, professional and very competitive”

Written on: 06/03/2013 by bodycise (1 review written)

Very Prompt, professional and very competitive. All you need to know ! (read more)

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★★★★★

“Quick, easy and competitively priced!”

Written on: 05/03/2013 by Cocoa95

Was looking to renew my public liability insurance as a Zumba Fitness Instructor as my previous insurers quote was ( as always seems the case when renewing policies) an increase on the previous year's and found Markel through a google search. I had a couple of questions so felt it best to ring, was quickly connected to a very pleasant and helpful guy who was able to give unbiased advice as to the policies I needed. All processed with ease and received my documents almost instantly. (read more)

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★★★★★

“Excellent website, good quote.”

Written on: 04/03/2013 by JonGon

I realised that I needed business insurance cover and was rather dreading the usual ghastly phone calls or pointlessly detailed web forms. Two boring quotes later I found Markel Direct. Their website is brilliantly designed (I should know I'm a web designer) and is fabulously easy and pain free to fill out. I like the way the form expands to expose the next question as one fills it out, so no pressing the 'Submit' button only to find that you've forgotten to say that you've read and... (read more)

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★★★★★

“simple, clear very professional”

Written on: 02/03/2013 by mikeandlol

fantastic service I would 100% recommend. The most effective insurance I have ever set up from start to finish. (read more)

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★★★★★

“Quick cheap simple”

Written on: 01/03/2013 by GlobalTeacher (1 review written)

Used a search engine to find indemnity insurance for educational consultancy. These were the cheapest and all done online. Hope I never have to claim but have recommended to a colleague who also bought some today! (read more)

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★★★★★

“Markel business insurance”

Written on: 01/03/2013 by SKeane (1 review written)

Easy to find, use and obtain a quote. I was looking for a range of business insurance policies and performed the usual on line searches that popped up a range of results including Markel's. Most of the sites that I used require an irritating amount of up-front detailed information before they get anywhere near what you're after - i.e. a clear understanding of cover details and price! Markel's site was not only really straightforward to use (minimal upfront effort) but was also significantly... (read more)

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★★★★★

“Really easy to understand”

Written on: 19/02/2013

Markel made choosing the level of cover I needed really easy and updated the quotes immediately. It was helpful to have extras as a list as I could pick more or less cover. This was just what I needed! Markel took the stress out of insuring my small business. (read more)

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★★★★★

“Good insurer.”

Written on: 15/02/2013

Good price when looking for professional indemnity insurance. Website easy to use.Quick conformation by email ans letter to follow up. (read more)

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★★★★★

“Don't get better”

Written on: 15/02/2013

I'm a sole trader & was looking for professional indemnity and public liability cover. I googled this Markel came up on google search top. I then filled in such an easy form with no trouble and before I went online I said to myself I'd be happy paying £100 for both policies and Markel can back with £94 for them so I filled in the relevant fields online and took out the insurance. Perfect, so easy to do and I could even sign and return my forms online so no messing with paper work. I would... (read more)

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★★★★★

“Quick, Easy and Good Value”

Written on: 08/02/2013 by SaraTStanley

I am a sole trader and needed professional indemnity cover and public liability cover. I had contacted 2 providers which I had been given details for but they could only offer a business package which included irrelevant cover at extra cost. Markel came up on a google search and in my experience they deserve to be top of the results list. It was straight forward to find exactly what I needed on the website quoting system at a competitive price. Documents came by email immediately with a... (read more)

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★★★★★

“PI insurance, quick and cost effective”

Written on: 08/02/2013 by eric_pritchard (1 review written)

I found Professional Indemnity insurance very easy to set up through Markel Direct, and they were very competitively priced. The required documentation was with me in minutes so I could submit my contract materials the same day. I would thoroughly recommend this supplier. (read more)

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★★★★★

“Great PI Insurance”

Written on: 08/02/2013 by RTW2013

Needed personal indemnity insurance in order to tender for new work in my business. I needed it there and then and at a competitive price. Markel Direct delivered both. Excellent cover, service and company. What more could I ask for. (read more)

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★★★★★

“It just works ....”

Written on: 05/02/2013 by MerlinRocket21

I needed to take out public liability insurance. The policy document was easy to read, and taking out the policy was simple and straightforward. Hopefully I'll never need to test their claims procedures! (read more)

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★★★★★

“Good Service”

Written on: 28/01/2013 by Selbo

Friendly conversation since all the details were already filled in online it was a good and quick transaction. Options were provided for the insurance which includes all the insurances needed for running the business, since this is a self employed business and the company run by an individual only. There were various options and a good advice provided like which are are the various insurances available. Which insurance is suitable/useful and needed for the running the business etc. It was... (read more)

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★★★★★

“Remarkably Helpful Indeed!!”

Written on: 26/01/2013 by Tigersmom001 (1 review written)

Using the website was very straight forward and all of my many queries were answered clearly and promptly. We looked at a number of other providers of insurance all of whom were significantly less helpful and more expensive. I would, and have, recommended them to friends and others setting up community groups where you wish to do something more exciting than just paint! (read more)

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★★★★★

“So very easy ”

Written on: 25/01/2013 by FramptonsPropertyCare (1 review written)

Found the web site on line the sites search so straight forward filled in minutes then was asked to phone for quote and thought here we go problems but no just gave ref number and all my details were on the screen couple of question and everything sorted paper work emailed as we spoke which was spot on as client was waiting for renewal certificate, and so reasonable in price. Brilliant service. (read more)

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★★★★★

“Very easy to deal with”

Written on: 25/01/2013 by Bodyguard2

Well when I searched for personal trainer insurance market came up write away .so I looked no further details in quote done payed for it all in mins just what I was looking for sorted , got policy emailed to me while I was on phone , DB details sent by post next day . Easy easy . (read more)

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