Markel Direct Reviews - www.markeluk.com

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★★★★★
4.8 / 5
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  • Value For Money

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Latest Reviews

★★★★★

“Fast Friendly & Efficient....Oh Yes and very reasonable.”

Written on: 06/03/2014 by AFMedia (1 review written)

Very efficient & friendly staff knowledgeable and helpful. Very reasonable for cover I saved £50 on last years like for like quote. Will certainly recommend to others. Thanks for great service… Read Full Review

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★☆☆☆☆

“No Personal Info - No Quote”

Written on: 06/03/2014 by Miltong36 (1 review written)

Absolutely no price guidance until you give away far too much information… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 06/12/2013 by JamesDCL (1 review written)

I used the simple online quote facility, but had a query on the exact desciption of my occupation so after receiving the quote email contacted the underwriter. He came back straight away with a solution to the policy and it then only took another 5 minutes to take the cover out. Excellent service combined with a personal contact that left me feeling sure the policy was what I wanted and needed… Read Full Review

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★★★★★

“RECOMMENDED !”

Written on: 06/12/2013 by total-bookkeepers (1 review written)

great service , recommended . easy to use and instant cover , wow , brilliant… Read Full Review

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★☆☆☆☆

“Does not cover any manufacturing industry”

Written on: 28/11/2013 by timjbd (1 review written)

This a huge problem in this country. It is very difficult to find an insurance company that even bothers to entertain the idea of insuring even a light manufacturing company (mainly software). It is really is ridiculous - the guy on the phone just laughed at me as we manufacture a simple electronic product… Read Full Review

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Markeldirect's Response to timjbd's Review

Written on: 02/12/2013

Hello,

My name is Steve and I work for Markel. First of all, thank you for taking the time to feedback on your experience with us.

I’m sorry we couldn’t help on this occasion – unfortunately we don’t currently offer a policy that is suitable for manufacturing activities.

I would also like to apologise if we came across as being unhelpful when you asked for a quote – this certainly wasn’t intended. Unfortunately I don’t have an email address/telephone number to contact you, however, I would suggest speaking to an insurance broker who should be able to help you find cover. There is a search function available at biba which will display a list of brokers in your area.

I hope this helps but if you have any further queries please let me know.

Steve Garbutt
Customer service manager

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★★★★★

“Excellent value”

Written on: 22/11/2013

Very good value for money and useful to be able to get relatively low levels of cover. Easy to use website and staff helpful too. Cheaper to go direct rather than through a broker and good to be able to pay by instalments at no extra charge… Read Full Review

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★★★★☆

“Quick and Painless!”

Written on: 22/11/2013

The online quotation process was simple and quick and provided me with a very competitive quote for my business insurance which I then chose to take out. The application process was just as quick and painless and documents were emailed to me quickly. I have been really happy with the whole service received and would recommend you to a friend if they also needed business insurance… Read Full Review

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★★★★★

“Friendly, quick and simple...Perfect for money and service”

Written on: 08/11/2013 by lu.warrior (1 review written)

Hi Everyone I am about to Start my dance lesson around London, So I asked at few friends any suggestions, as soon I had three Insurance Company numbers I phoned them up, (one of my friend got it for 4 years, and really happy about it) I phoned one company (no name) after Markel direct and another one, As soon as he answered I felt " Yes I like this one"...he was so friendly and nice, clear, simple...everything I needed to know! all the others started with silly questions and at the… Read Full Review

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★★★★★

“Affordable insurance ideal for SMEs ”

Written on: 08/11/2013 by PeopleWVoices (1 review written)

I just set up a new business providing both training and consultancy services. I thought it would be difficult and expensive to combine the two areas of my work into one policy. However, I was pleasantly surprised at how easy it was to get a quote and to revise it as many times as I wanted before purchasing the policy. The website was easy to navigate and the opportunity to spread payments over 10 months interest free also helps to make the budget go further. Having obtained a few quotes via… Read Full Review

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★★★★★

“Great service for student teachers”

Written on: 08/11/2013

It's difficult to get insurance which covers you for yoga and dance when you are studying. I teach and study at the same time. Most companies will only insure you once you are fully qualified - relying onyour tutors insurance to cover you. Markel have insured me at a hugely competitive premium so that i can start teaching right away, whilst i am still studying. Their customer service was excellent - and after taing my details i was able to pay over the phone and Ireceived my details within two… Read Full Review

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★★★★☆

“common sense and reasonableness”

Written on: 23/10/2013

I thought I was stuck with one insurer but when they let me down I finally did some research. I saved money and got what I wanted with Markel. the person with whom I had contact was efficient, pleasant and knew what she was talking about; great! Of course, the proof will be in using the insurance which i hope won't happen but I have the cover I need at about two thirds of the cost… Read Full Review

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★★★★★

“Fast & Easy ”

Written on: 21/10/2013 by Jimmcass (1 review written)

Very fast and easy. I was given a very competitive quote and decided to take them up on the insurance. It was a very fast and easy process I couldn't be happier… Read Full Review

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★★★★★

“right product/right price”

Written on: 09/10/2013

it gave me everything i needed for my dance school and as I am a small business the price you gave me was important to me. also the help I received over the phone was excellent… Read Full Review

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★★★★☆

“Business Insurance, no fuss”

Written on: 08/10/2013

This was my first time buying business insurance and the process was easy to follow, the price was excellent value for money against other quotes and the follow up service prompt and efficient. I would have no hesitation in recommending Markel Direct to colleagues and friends… Read Full Review

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★★★★☆

“Good quote.”

Written on: 06/10/2013

Very competitive price. Easy website. No problems… Read Full Review

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★★★★☆

“very competative quote”

Written on: 28/09/2013

very competitive quote for public liability insurance. completed online, certificate arrived by email straight away and by post 2 days later… Read Full Review

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★★★★★

“No fuss, jargon free service!”

Written on: 26/09/2013

Having ventured into the business world my clients need the confidence that I am providing a competent and cost effective service. I was initially put off by the initial business start up and insurance costs but when I found Markel on the internet my own confidence soared. The simple, easy to use support information and flexibility afforded by the different products allowed me to tailor my needs and therefore costs. Since setting up the policy I have found that I am more willing to approach… Read Full Review

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★★★★★

“Easy, flexible cover at affordable price.”

Written on: 24/09/2013 by RoyPercy (1 review written)

I was in the process of considering starting new business and need public liability and professional indemnity insurance, I wasn't sure what levels of cover I needed but I needed some budget figures for insurance to allow me to consider pricing some commissions for a few companies who had expressed an interest in using my services. I found Markel through a simple search on Google along with a couple of well known big companies. I typed in my cover requirements on a fairly loose basis not… Read Full Review

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★★★★★

“Excellent customer service and value for money”

Written on: 24/09/2013

Found this company by chance while browsing, and so glad I did. Quotes from other companies were a lot more than double. This company offered to call me at my convenience. Both the email and telephone contact were instant and sympathetic and everything was explained clearly and fully. I think it would have been helpful to have been asked about qualifications and experience earlier in the online quote questions, as I felt I had gone through them all, only then to possibly be turned down at… Read Full Review

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★★★★★

“Quick value and happy”

Written on: 20/09/2013 by Loubylouloubelle (1 review written)

Easy to quote and best price on market… Read Full Review

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