Thank you for making it easy for a new company

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Markel Direct - www.markeluk.com
★★★★★
4.8
99.0% of users recommend this
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SiriusLondon's review of Markel Direct - www.markeluk.com

“Thank you for making it easy for a new company”

★★★★★

written by SiriusLondon on 06/09/2013

Hi Team,

I would like to acknowledge the simple, easy and good value for money that I found your service markeluk Professional Indemnity product to be.

Having emigrated from Australia to the UK to establish my own consulting business I was unsure of how I could locate and find Professional Indemnity without my ignorance being abused by underwriters/insurers.

Having found my professional body (ICAEW) preferred supplier (Blufin) took 5 days and still had not returned a quote. Out of frustration, I did a goodle search and found you with three or four other competitors.

Your webpage was friendly and provided an immediate quote that I could then execute on line with my Australian credit card. Both of these were great reliefs to me.

With in 15minutes of finding you, I had my professional indemnity insurance for £2m. You weren't the cheapest but you were well in the market.

Your customer service team were also fast and supportive. I had incorrectly entered my company as a PTY LTD when is should have been a LTD. Within 30 minutes, your team had reissued my certificate of insurance over email. That was impressive.

For new foreign companies, I strongly suggest you promote your services - you may want to join the list of UK Advisory Network (UKAN) and I will happily endorse your application.

Some minor room for improvement.
Initially your website forced me to pick Public Liability insurance as a default option, it took a few unncessary pages/steps to eliminate this option. (I had this provided for already - but that supplier wouldn't do my PI - note (this was AXA) and I will happily transfer my public liability to you in a years time).

Kind regards,

Paul Webster

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